Enrollees with Civilian PCM , How Well Doctors Communicate , All Regions


Enrollees with Civilian PCM , All Regions How Well Doctors Communicate Listens Carefully
	2010	2011	2012	Trend
Benchmark	93	93	93	0
US MHS	92	91	92	0
ARMY	*******	*******	*******	*******
NAVY	*******	*******	*******	*******
AIR FORCE	*******	*******	*******	*******
OTHER	92	91	92	0
JOINT SERVICE*	92	95	91	-1
NORTH	93	92	90	-2
North Army	*******	*******	*******	*******
North Navy	*******	*******	*******	*******
North Air Force	*******	*******	*******	*******
North Other	93	92	90	-2
North Joint Service*	92	95	91	-1
SOUTH	90	90	91	1
South Army	*******	*******	*******	*******
South Navy	*******	*******	*******	*******
South Air Force	*******	*******	*******	*******
South Other	90	90	91	1
WEST	93	91	94	1
West Army	*******	*******	*******	*******
West Navy	*******	*******	*******	*******
West Air Force	*******	*******	*******	*******
West Other	93	91	94	1
OVERSEAS	92	93	92	0
Overseas Europe	94	89	98	3
Overseas Pacific	92	*******	*******	*******
Overseas Latin America	*******	94	88	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size * For 2010 and 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012 Download Page
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