Standard/Extra Users , 2012 Composite Scores, All Regions


Standard/Extra Users , All Regions 2012 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Trends
Benchmark	84	85	93	82	87	56	72	79	79	92	78
US MHS	85	86	93	83	91	66	73	79	78	90	80
ARMY	83	81	89	89	93	65	73	77	76	91	76
NAVY	90	87	91	79	90	63	69	75	78	91	82
AIR FORCE	81	87	95	72	87	61	75	83	85	90	80
OTHER	85	87	95	84	92	69	73	79	78	90	81
JOINT SERVICE	74	78	95	70	81	41	53	64	62	89	89
NORTH	86	87	93	83	92	65	71	78	77	91	81
North Army	81	80	89	89	94	72	81	76	72	91	79
North Navy	91	85	89	83	91	63	69	76	77	93	84
North Air Force	83	91	93	74	89	68	79	81	82	95	75
North Other	88	89	95	85	93	67	72	80	79	90	81
North Joint Service	74	78	95	70	81	41	53	64	62	89	89
SOUTH	86	87	93	82	90	67	75	80	81	92	79
South Army	90	88	89	92	94	67	74	84	84	90	75
South Navy	90	89	91	75	87	63	63	74	68	87	75
South Air Force	82	91	94	62	88	55	79	82	83	92	83
South Other	85	86	93	85	90	70	76	80	82	92	80
WEST	83	84	95	82	91	67	72	78	75	88	80
West Army	80	73	86	92	95	62	67	70	70	90	76
West Navy	87	91	92	76	93	64	78	74	87	94	84
West Air Force	77	80	97	77	84	62	68	86	90	83	73
West Other	84	86	96	82	91	70	73	78	70	88	82
OVERSEAS	73	74	95	66	74	49	58	78	75	86	77
Overseas Europe	82	86	97	73	65	48	67	82	77	87	78
Overseas Pacific	71	74	94	*******	*******	44	46	70	69	87	70
Overseas Latin America	63	61	94	64	78	55	57	80	78	85	73
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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