Standard/Extra Users , Claims Processing , All Regions


Standard/Extra Users , All Regions Claims Processing
	2010	2011	2012	Trend
Benchmark	87	87	87	0
US MHS	89	89	91	2
ARMY	86	84	93	6
NAVY	89	89	90	1
AIR FORCE	84	91	87	2
OTHER	90	89	92	2
JOINT SERVICE*	87	89	81	-6
NORTH	88	89	92	3
North Army	89	86	94	5
North Navy	86	93	91	5
North Air Force	75	92	89	15
North Other	91	88	93	3
North Joint Service*	87	89	81	-6
SOUTH	89	91	90	1
South Army	87	89	94	6
South Navy	95	83	87	-7
South Air Force	84	90	88	4
South Other	89	92	90	1
WEST	90	88	91	1
West Army	85	82	95	10
West Navy	89	91	93	4
West Air Force	93	93	84	-9
West Other	91	88	91	0
OVERSEAS	76	69	74	-2
Overseas Europe	74	63	65	-9
Overseas Pacific	76	70	*******	*******
Overseas Latin America	77	73	78	0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size * For 2010 and 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012 Download Page
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