Active Duty , 2012 Composite Scores, All Regions


Active Duty , All Regions 2012 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Trends
Benchmark	84	85	93	82	87	56	72	79	79	92	78
US MHS	71	71	89	76	83	57	52	68	71	91	83
ARMY	70	70	87	75	80	56	52	67	71	92	80
NAVY	69	70	89	73	79	54	46	66	71	91	82
AIR FORCE	73	68	87	76	83	58	50	64	71	91	85
OTHER	76	80	94	81	86	61	61	74	75	90	84
JOINT SERVICE	54	56	82	64	79	52	48	60	63	90	78
NORTH	71	71	90	75	84	54	52	68	71	90	83
North Army	72	72	91	77	88	53	55	69	69	90	82
North Navy	71	70	89	73	82	52	46	64	75	91	81
North Air Force	73	68	88	74	82	58	49	66	67	91	88
North Other	76	81	94	80	86	58	58	75	74	88	84
North Joint Service	54	56	82	64	79	52	48	60	63	90	78
SOUTH	72	71	87	77	80	61	54	69	72	92	83
South Army	67	67	85	74	71	60	52	68	74	93	82
South Navy	71	75	89	73	68	61	50	71	64	93	84
South Air Force	76	67	86	74	81	60	52	64	71	92	85
South Other	78	81	92	85	92	65	62	75	74	88	82
WEST	71	70	88	75	83	56	50	66	71	91	83
West Army	72	71	85	75	83	56	49	63	67	93	79
West Navy	66	66	88	70	80	53	44	65	72	90	83
West Air Force	72	66	86	77	88	56	47	64	73	90	85
West Other	74	79	95	79	81	61	64	74	78	93	84
OVERSEAS	69	73	90	77	77	56	53	66	74	91	79
Overseas Europe	70	74	92	76	88	58	56	70	75	91	78
Overseas Pacific	68	74	88	78	60	55	50	62	73	91	80
Overseas Latin America	*******	*******	*******	*******	*******	50	51	*******	*******	91	86
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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