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Active Duty , All Regions
How Well Doctors Communicate

Listens Carefully
  2010 2011 2012 Trend
Benchmark 93 93 93 0
US MHS 89 87 88 -1
ARMY 86 87 86 0
NAVY 89 85 88 -1
AIR FORCE 86 85 87 0
OTHER 93 90 92 -1
JOINT SERVICE* 88 87 81 -7
NORTH 89 84 90 1
North Army 88 80 92 4
North Navy 89 79 89 0
North Air Force 87 86 89 1
North Other 92 92 93 1
North Joint Service* 88 87 81 -7
SOUTH 88 87 87 -1
South Army 86 91 83 -3
South Navy 89 81 88 -1
South Air Force 87 84 87 0
South Other 91 90 92 0
WEST 89 89 86 -3
West Army 85 88 82 -3
West Navy 90 93 86 -5
West Air Force 87 86 85 -1
West Other 97 93 92 -4
OVERSEAS 84 85 88 4
Overseas Europe 84 82 91 7
Overseas Pacific 83 90 84 2
Overseas Latin America *** 91 *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
* For 2010 and 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012
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