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Active Duty , North Air Force
2012 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 56 72 79 79 92 78
US MHS 71 71 89 76 83 57 52 68 71 91 83
AIR FORCE 73 68 87 76 83 58 50 64 71 91 85
NORTH 71 71 90 75 84 54 52 68 71 90 83
North Air Force 73 68 88 74 82 58 49 66 67 91 88
375th Med Grp-Scott 85 76 80 *** *** 59 59 50 74 90 86
633rd Med Grp Langley-Eustis 69 56 89 *** *** 52 34 71 58 90 87
66th Med Grp-Hanscom 74 67 96 *** 71 53 57 68 65 95 76
779th Med Grp-Andrews 65 70 84 *** *** 52 45 71 64 93 76
87th Med Grp-McGuire 74 69 87 *** *** 58 50 62 66 93 89
88th Med Grp-Wright-Patterson 74 65 93 *** *** 60 54 69 68 82 83
North Region-Air force 76 71 92 *** *** 64 56 74 69 89 93
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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