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Active Duty , North Air Force
Customer Service

Courteous Customer Service
  2010 2011 2012 Trend
Benchmark 90 90 90 0
US MHS 85 84 85 0
AIR FORCE 86 85 85 -1
NORTH 84 86 86 2
North Air Force 86 88 84 -2
375th Med Grp-Scott 81 96 *** ***
633rd Med Grp Langley-Eustis *** *** *** ***
66th Med Grp-Hanscom 86 90 *** ***
779th Med Grp-Andrews 74 87 *** ***
87th Med Grp-McGuire *** *** *** ***
88th Med Grp-Wright-Patterson *** *** *** ***
North Region-Air force *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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