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Active Duty , North Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 82 | 82 | 82 | 0 |
| AIR FORCE | 81 | 83 | 82 | 1 |
| NORTH | 79 | 78 | 83 | 5 |
| North Air Force | 77 | 76 | 83 | 6 |
| 375th Med Grp-Scott | 98 | 88 | *** | *** |
| 633rd Med Grp Langley-Eustis | *** | *** | *** | *** |
| 66th Med Grp-Hanscom | 86 | 88 | 69 | -17 |
| 779th Med Grp-Andrews | 59 | *** | *** | *** |
| 87th Med Grp-McGuire | *** | *** | *** | *** |
| 88th Med Grp-Wright-Patterson | *** | *** | *** | *** |
| North Region-Air force | 77 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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