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Active Duty , North Joint Service
2012 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 56 72 79 79 92 78
US MHS 71 71 89 76 83 57 52 68 71 91 83
JOINT SERVICE 54 56 82 64 79 52 48 60 63 90 78
NORTH 71 71 90 75 84 54 52 68 71 90 83
North Joint Service 54 56 82 64 79 52 48 60 63 90 78
Ft Belvoir Community Hosp-FBCH 45 39 *** *** *** 40 40 *** *** 88 74
Walter Reed Natl Mil Med Cntr 60 66 88 75 81 59 53 63 65 92 78
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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