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Active Duty , South Army
2012 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 56 72 79 79 92 78
US MHS 71 71 89 76 83 57 52 68 71 91 83
ARMY 70 70 87 75 80 56 52 67 71 92 80
SOUTH 72 71 87 77 80 61 54 69 72 92 83
South Army 67 67 85 74 71 60 52 68 74 93 82
Bayne-Jones ACH-Ft. Polk 55 66 *** *** *** 62 55 *** 64 94 82
Brooke AMC-Ft. Sam Houston 85 71 98 *** *** 80 61 63 87 89 89
Darnall ACH-Ft. Hood *** *** *** *** *** 63 55 *** *** 96 83
Eisenhower AMC-Ft. Gordon 66 76 75 *** *** 42 48 61 57 97 80
Fox AHC-Redstone Arsenal 77 78 *** *** *** 65 56 69 *** 96 91
Lyster AHC-Ft. Rucker 63 48 68 *** *** 53 49 61 63 90 84
Martin ACH-Ft. Benning *** *** *** *** *** 63 55 *** *** 83 ***
Moncrief ACH-Ft. Jackson *** 67 *** *** *** 63 58 80 *** 93 81
Reynolds ACH-Ft. Sill *** 57 *** *** *** 65 44 *** *** 86 82
Winn ACH-Ft. Stewart *** *** *** *** *** 49 45 *** *** 91 ***
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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