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Active Duty , South Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 82 | 82 | 82 | 0 |
| NAVY | 80 | 83 | 77 | -3 |
| SOUTH | 79 | 79 | 80 | 1 |
| South Navy | 76 | 80 | 66 | -10 |
| NBHC Mayport | *** | *** | *** | *** |
| NH Beaufort | *** | *** | *** | *** |
| NH Jacksonville | *** | 91 | *** | *** |
| NH Pensacola | *** | 68 | *** | *** |
| NHC Corpus Christi | 76 | 85 | 76 | 0 |
| Naval Health Clinic Charleston | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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