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Active Duty , South Air Force
Claims Processing

Claims Handled in a Reasonable Time
  2010 2011 2012 Trend
Benchmark 86 86 86 0
US MHS 82 82 82 0
AIR FORCE 81 83 82 1
SOUTH 79 79 80 1
South Air Force 79 82 80 2
14th Med Grp-Columbus 80 90 *** ***
17th Med Grp-Goodfellow *** *** *** ***
19th Medical Group-Little Rock 78 80 69 -10
1st Spec Ops Med Grp-Hurlburt 71 *** *** ***
20th Med Grp-Shaw *** 90 *** ***
23rd Med Grp-Moody *** *** *** ***
2nd Med Grp-Barksdale 82 *** *** ***
325th Med Grp-Tyndall *** *** *** ***
359th Med Grp-Randolph *** *** *** ***
42nd Medical Group-Maxwell *** 79 *** ***
45th Med Grp-Patrick *** *** *** ***
59th Med Wing-Lackland *** *** *** ***
628th Med Grp-Charleston *** *** *** ***
6th Med Grp-MacDill *** *** *** ***
72nd Med Grp-Tinker 88 73 82 -6
78th Med Grp-Robins *** 93 *** ***
7th Med Grp-Dyess 94 85 76 -18
81st Med Grp-Keesler *** *** *** ***
82nd Med Grp-Sheppard 79 *** *** ***
96th Med Grp-Eglin *** *** *** ***
South Region-Air force *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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