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Active Duty , West Army
2012 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 56 72 79 79 92 78
US MHS 71 71 89 76 83 57 52 68 71 91 83
ARMY 70 70 87 75 80 56 52 67 71 92 80
WEST 71 70 88 75 83 56 50 66 71 91 83
West Army 72 71 85 75 83 56 49 63 67 93 79
Evans ACH-Ft. Carson *** *** *** *** *** 62 *** *** *** 83 ***
Irwin ACH-Ft. Riley *** *** *** *** *** 50 40 *** *** 94 81
L. Wood ACH-Ft. Leonard Wood *** *** *** *** *** 70 51 *** *** 83 86
Madigan AMC-Ft. Lewis 59 80 *** *** *** 44 47 *** *** 96 83
Munson AHC-Ft. Leavenworth 75 70 89 *** *** 55 59 79 73 92 87
R W Bliss AHC-Ft. Huachuca 76 74 *** *** *** 59 37 65 67 99 85
Tripler AMC-Ft. Shafter 60 64 *** *** *** 53 42 *** *** 86 80
Weed ACH-Ft. Irwin 68 55 *** *** *** 46 46 74 68 82 66
William Beaumont AMC-Ft. Bliss *** *** *** *** *** 68 54 *** *** 92 ***
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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