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Active Duty , West Navy Customer Service Getting Information |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 69 | 68 | 66 | -3 |
| NAVY | 66 | 67 | 63 | -4 |
| WEST | 68 | 68 | 66 | -2 |
| West Navy | 67 | 69 | 58 | -8 |
| NBHC NAS North Island | 51 | 70 | *** | *** |
| NBHC NTC San Diego | *** | *** | *** | *** |
| NBHC Port Hueneme | 69 | 90 | *** | *** |
| NH Bremerton | *** | *** | *** | *** |
| NH Camp Pendleton | *** | *** | *** | *** |
| NH LeMoore | *** | 72 | *** | *** |
| NH Oak Harbor | *** | 61 | *** | *** |
| NH Twentynine Palms | *** | *** | *** | *** |
| NHC Hawaii | *** | *** | *** | *** |
| NMC San Diego | *** | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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