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Active Duty , West Air Force Customer Service Getting Information |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 69 | 68 | 66 | -3 |
| AIR FORCE | 72 | 68 | 67 | -5 |
| WEST | 68 | 68 | 66 | -2 |
| West Air Force | 74 | 69 | 68 | -6 |
| 10th Med Group-USAF Academy CO | *** | *** | *** | *** |
| 15th Med Grp-Hickam | *** | *** | *** | *** |
| 21st Med Grp-Peterson | *** | 62 | 65 | *** |
| 30th Med Grp-Vandenberg | 87 | 75 | 87 | 1 |
| 341st Med Grp-Malmstrom | *** | *** | *** | *** |
| 355th Med Grp-Davis Monthan | 82 | *** | *** | *** |
| 366th Med Grp-Mountain Home | *** | *** | *** | *** |
| 377th Med Grp-Kirtland | *** | 64 | *** | *** |
| 3rd Med Grp-Elmendorf | *** | *** | *** | *** |
| 509th Med Grp-Whiteman | *** | *** | *** | *** |
| 55th Med Grp-Offutt | *** | 69 | *** | *** |
| 56th Med Grp-Luke | *** | *** | *** | *** |
| 5th Med Grp-Minot | *** | *** | *** | *** |
| 60th Med Grp-Travis | 79 | *** | *** | *** |
| 61st Med Group-Los Angeles | 68 | 67 | *** | *** |
| 75th Med Grp-Hill | *** | *** | *** | *** |
| 90th Med Grp-F.E. Warren | 75 | *** | *** | *** |
| 92nd Med Grp-Fairchild | *** | *** | 75 | *** |
| 95th Med Grp-Edwards | *** | 58 | *** | *** |
| 99th Med Grp-O'Callaghan Hosp | *** | *** | *** | *** |
| West Region-Air force | *** | 75 | 64 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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