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Active Duty , West Other 2012 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 84 | 85 | 93 | 82 | 87 | 56 | 72 | 79 | 79 | 92 | 78 |
| US MHS | 71 | 71 | 89 | 76 | 83 | 57 | 52 | 68 | 71 | 91 | 83 |
| OTHER | 76 | 80 | 94 | 81 | 86 | 61 | 61 | 74 | 75 | 90 | 84 |
| WEST | 71 | 70 | 88 | 75 | 83 | 56 | 50 | 66 | 71 | 91 | 83 |
| West Other | 74 | 79 | 95 | 79 | 81 | 61 | 64 | 74 | 78 | 93 | 84 |
| Out of Catchment West Region | 72 | 79 | 96 | 78 | 79 | 58 | 67 | 79 | 80 | 89 | 84 |
| West Region-Other | 75 | 80 | 90 | *** | *** | 52 | 53 | 57 | 67 | 95 | 84 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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