 |
 |
|||
|
Active Duty , West Other Customer Service Getting Information |
||||
| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 69 | 68 | 66 | -3 |
| OTHER | 69 | 79 | 70 | 1 |
| WEST | 68 | 68 | 66 | -2 |
| West Other | 72 | 76 | 67 | -5 |
| Out of Catchment West Region | 71 | 77 | 64 | -7 |
| West Region-Other | 66 | 81 | 70 | 4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||