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Active Duty , West Other Claims Processing Claims Handled Correctly |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 88 | 88 | 88 | 0 |
| US MHS | 84 | 86 | 83 | -1 |
| OTHER | 83 | 88 | 87 | 4 |
| WEST | 88 | 89 | 85 | -4 |
| West Other | 88 | 89 | 82 | -6 |
| Out of Catchment West Region | 89 | 92 | 81 | -7 |
| West Region-Other | 81 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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