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Active Duty , Overseas Europe 2012 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 84 | 85 | 93 | 82 | 87 | 56 | 72 | 79 | 79 | 92 | 78 |
| US MHS | 71 | 71 | 89 | 76 | 83 | 57 | 52 | 68 | 71 | 91 | 83 |
| OVERSEAS | 69 | 73 | 90 | 77 | 77 | 56 | 53 | 66 | 74 | 91 | 79 |
| Overseas Europe | 70 | 74 | 92 | 76 | 88 | 58 | 56 | 70 | 75 | 91 | 78 |
| 48th Med Grp-Lakenheath | 65 | 65 | 82 | *** | *** | 59 | 42 | 61 | 76 | 92 | 79 |
| 52nd Med Group-Spangdahlem | 82 | 73 | 87 | *** | *** | 61 | 57 | 68 | 83 | 78 | 86 |
| 86th Medical Group-Ramstein | 75 | 73 | 92 | 86 | *** | 56 | 53 | 67 | 67 | 86 | 83 |
| Bavaria Meddac | *** | *** | *** | *** | *** | 50 | 49 | *** | *** | 91 | 75 |
| Europe-Air force | 71 | 82 | 87 | *** | *** | 59 | 59 | 62 | 67 | 86 | 86 |
| Europe-Navy | 77 | 85 | 87 | *** | *** | 60 | 57 | 66 | 64 | 90 | 84 |
| Heidelberg Meddac | 53 | 76 | 86 | *** | *** | 44 | 47 | 59 | 64 | 98 | 73 |
| Landstuhl Regional Medcen | 72 | 78 | 98 | *** | *** | 72 | 77 | 90 | 96 | 97 | 66 |
| Out of Catchment Europe | *** | *** | *** | *** | *** | 44 | *** | *** | *** | 88 | 83 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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