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Active Duty , North Navy 2012 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 84 | 85 | 93 | 82 | 87 | 56 | 72 | 79 | 79 | 92 | 78 |
| US MHS | 71 | 71 | 89 | 76 | 83 | 57 | 52 | 68 | 71 | 91 | 83 |
| NAVY | 69 | 70 | 89 | 73 | 79 | 54 | 46 | 66 | 71 | 91 | 82 |
| NORTH | 71 | 71 | 90 | 75 | 84 | 54 | 52 | 68 | 71 | 90 | 83 |
| North Navy | 71 | 70 | 89 | 73 | 82 | 52 | 46 | 64 | 75 | 91 | 81 |
| FHCC-Formerly NHC Great Lakes | *** | *** | *** | *** | *** | 65 | 69 | *** | *** | 91 | 72 |
| NBHC Little Creek | 64 | 63 | *** | *** | *** | 51 | 57 | 67 | 57 | 89 | 74 |
| NBHC Navsta Sewells | 72 | 70 | 92 | 67 | 92 | 61 | 55 | 74 | 83 | 94 | 85 |
| NBHC Oceana | 77 | 77 | 95 | *** | *** | 67 | 58 | 84 | 79 | 91 | 87 |
| NH Camp Lejeune | 71 | 77 | 85 | *** | *** | 50 | 39 | 55 | 71 | 77 | 79 |
| NHC Annapolis | 64 | 74 | 89 | *** | *** | 51 | 50 | 60 | 86 | 75 | 81 |
| NHC Cherry Point | *** | *** | *** | *** | *** | 49 | 48 | *** | *** | 82 | 92 |
| NHC Patuxent River | 75 | 69 | 98 | *** | *** | 62 | 50 | 73 | 67 | 96 | 84 |
| NHC Quantico | 63 | 69 | 77 | *** | *** | 44 | 46 | 53 | 62 | 93 | 86 |
| NMC Portsmouth | 70 | 65 | *** | *** | *** | 48 | 43 | 61 | 85 | 96 | 83 |
| Naval Hlth Clinic New England | 80 | 72 | 92 | *** | 94 | 49 | 46 | 74 | 77 | 92 | 83 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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