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Active Duty , North Navy Claims Processing Claims Handled Correctly |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 88 | 88 | 88 | 0 |
| US MHS | 84 | 86 | 83 | -1 |
| NAVY | 84 | 87 | 81 | -3 |
| NORTH | 80 | 84 | 85 | 6 |
| North Navy | 80 | 86 | 83 | 3 |
| FHCC-Formerly NHC Great Lakes | 91 | *** | *** | *** |
| NBHC Little Creek | *** | *** | *** | *** |
| NBHC Navsta Sewells | 88 | 73 | 90 | 2 |
| NBHC Oceana | *** | *** | *** | *** |
| NH Camp Lejeune | *** | *** | *** | *** |
| NHC Annapolis | *** | *** | *** | *** |
| NHC Cherry Point | *** | *** | *** | *** |
| NHC Patuxent River | *** | *** | *** | *** |
| NHC Quantico | 73 | *** | *** | *** |
| NMC Portsmouth | *** | *** | *** | *** |
| Naval Hlth Clinic New England | 84 | 89 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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