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Active Duty Dependents , All Regions
How Well Doctors Communicate

Listens Carefully
  2010 2011 2012 Trend
Benchmark 93 93 93 0
US MHS 87 88 89 2
ARMY 88 84 85 -3
NAVY 83 86 87 5
AIR FORCE 82 84 87 5
OTHER 90 91 92 2
JOINT SERVICE* 88 86 85 -3
NORTH 86 89 90 4
North Army 82 86 87 5
North Navy 78 86 90 13
North Air Force 84 87 86 2
North Other 90 93 92 2
North Joint Service* 88 86 85 -3
SOUTH 87 86 88 0
South Army 89 86 83 -6
South Navy 90 87 86 -4
South Air Force 80 84 88 7
South Other 89 86 91 2
WEST 88 87 89 1
West Army 91 81 89 -3
West Navy 82 86 86 4
West Air Force 81 84 87 6
West Other 92 93 92 0
OVERSEAS 87 85 79 -9
Overseas Europe 87 86 74 -13
Overseas Pacific 90 84 86 -4
Overseas Latin America 80 80 87 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
* For 2010 and 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012
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