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Retirees and Dependents , All Regions How Well Doctors Communicate Listens Carefully |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 93 | 93 | 93 | 0 |
| US MHS | 93 | 93 | 93 | 0 |
| ARMY | 91 | 94 | 94 | 3 |
| NAVY | 91 | 93 | 94 | 2 |
| AIR FORCE | 91 | 93 | 91 | 0 |
| OTHER | 94 | 93 | 93 | -1 |
| JOINT SERVICE* | 90 | 94 | 92 | 2 |
| NORTH | 94 | 93 | 92 | -2 |
| North Army | 91 | 96 | 93 | 2 |
| North Navy | 96 | 94 | 91 | -5 |
| North Air Force | 93 | 94 | 92 | -1 |
| North Other | 95 | 93 | 92 | -3 |
| North Joint Service* | 90 | 94 | 92 | 2 |
| SOUTH | 92 | 93 | 92 | 0 |
| South Army | 90 | 95 | 94 | 4 |
| South Navy | 84 | 96 | 95 | 11 |
| South Air Force | 92 | 93 | 91 | -2 |
| South Other | 93 | 93 | 92 | -2 |
| WEST | 92 | 92 | 95 | 3 |
| West Army | 93 | 90 | 96 | 4 |
| West Navy | 92 | 90 | 95 | 4 |
| West Air Force | 90 | 91 | 92 | 2 |
| West Other | 92 | 93 | 95 | 3 |
| OVERSEAS | 94 | 93 | 93 | -1 |
| Overseas Europe | 92 | 93 | 92 | 0 |
| Overseas Pacific | 95 | 93 | 96 | 1 |
| Overseas Latin America | 96 | 94 | 92 | -4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size * For 2010 and 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012  Download Page | ||||
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