All Users , How Well Doctors Communicate , All Regions


All Users , All Regions How Well Doctors Communicate Listens Carefully
	2010	2011	2012	Trend
Benchmark	93	93	93	0
US MHS	90	90	90	0
ARMY	89	89	89	0
NAVY	88	88	90	1
AIR FORCE	88	88	89	1
OTHER	92	92	92	0
JOINT SERVICE*	89	90	88	-1
NORTH	91	90	91	0
North Army	88	88	91	3
North Navy	89	87	90	2
North Air Force	89	90	89	0
North Other	93	92	92	-1
North Joint Service*	89	90	88	-1
SOUTH	90	90	90	0
South Army	89	91	87	-1
South Navy	88	88	90	3
South Air Force	88	88	89	1
South Other	92	91	91	-1
WEST	90	90	91	1
West Army	90	87	89	-1
West Navy	88	90	89	1
West Air Force	87	88	88	1
West Other	93	93	94	1
OVERSEAS	87	87	87	-1
Overseas Europe	87	85	87	-1
Overseas Pacific	88	89	87	0
Overseas Latin America	89	90	86	-3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size * For 2010 and 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012 Download Page
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