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All Users , North Air Force Customer Service Courteous Customer Service |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| US MHS | 88 | 87 | 89 | 0 |
| AIR FORCE | 88 | 87 | 86 | -1 |
| NORTH | 87 | 88 | 88 | 0 |
| North Air Force | 86 | 89 | 89 | 2 |
| 375th Med Grp-Scott | 84 | 94 | 83 | -1 |
| 633rd Med Grp Langley-Eustis | 77 | 87 | 91 | 14 |
| 66th Med Grp-Hanscom | 87 | 93 | 84 | -3 |
| 779th Med Grp-Andrews | 87 | 91 | 87 | 0 |
| 87th Med Grp-McGuire | 97 | 94 | 79 | -18 |
| 88th Med Grp-Wright-Patterson | 92 | 88 | 85 | -7 |
| North Region-Air force | 79 | 85 | 94 | 15 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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