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All Users , North Air Force Claims Processing Claims Handled Correctly |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 88 | 88 | 88 | 0 |
| US MHS | 88 | 89 | 89 | 2 |
| AIR FORCE | 87 | 89 | 88 | 1 |
| NORTH | 86 | 87 | 88 | 3 |
| North Air Force | 80 | 87 | 87 | 7 |
| 375th Med Grp-Scott | 89 | 87 | 93 | 4 |
| 633rd Med Grp Langley-Eustis | 73 | 81 | 86 | 13 |
| 66th Med Grp-Hanscom | 81 | 89 | 73 | -8 |
| 779th Med Grp-Andrews | 84 | 82 | 88 | 4 |
| 87th Med Grp-McGuire | *** | 85 | 83 | *** |
| 88th Med Grp-Wright-Patterson | 87 | 91 | 86 | -1 |
| North Region-Air force | 80 | 90 | 90 | 10 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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