All Users , 2012 Composite Scores, North Other


All Users , North Other 2012 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	56	72	79	79	92	78
US MHS	78	78	91	81	88	65	63	73	75	90	81
OTHER	81	84	93	82	89	69	69	76	76	91	81
NORTH	77	79	91	80	88	62	62	73	74	90	81
North Other	80	85	92	80	89	65	67	76	77	91	81
North Region-Other	73	73	89	56	85	57	47	60	68	87	87
Out of Catchment North Region	81	87	92	83	89	64	69	77	75	91	81
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users