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All Users , North Other
Claims Processing

Claims Handled in a Reasonable Time
  2010 2011 2012 Trend
Benchmark 86 86 86 0
US MHS 86 87 87 1
OTHER 87 87 88 1
NORTH 85 85 87 2
North Other 87 86 88 1
North Region-Other *** *** 90 ***
Out of Catchment North Region 86 87 88 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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