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All Users , South Army Claims Processing Claims Handled in a Reasonable Time |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 86 | 87 | 87 | 1 |
| ARMY | 85 | 83 | 86 | 0 |
| SOUTH | 85 | 87 | 87 | 1 |
| South Army | 84 | 83 | 81 | -3 |
| Bayne-Jones ACH-Ft. Polk | 81 | 91 | *** | *** |
| Brooke AMC-Ft. Sam Houston | 89 | 96 | 94 | 4 |
| Darnall ACH-Ft. Hood | 83 | 90 | 77 | -6 |
| Eisenhower AMC-Ft. Gordon | 82 | 80 | 85 | 3 |
| Fox AHC-Redstone Arsenal | 89 | 91 | 86 | -3 |
| Lyster AHC-Ft. Rucker | 84 | 81 | 75 | -9 |
| Martin ACH-Ft. Benning | 80 | 95 | 87 | 6 |
| Moncrief ACH-Ft. Jackson | 81 | 89 | 91 | 10 |
| Reynolds ACH-Ft. Sill | 75 | 92 | 77 | 3 |
| Winn ACH-Ft. Stewart | 96 | 73 | 79 | -17 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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