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All Users , South Navy Claims Processing Claims Handled Correctly |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 88 | 88 | 88 | 0 |
| US MHS | 88 | 89 | 89 | 2 |
| NAVY | 88 | 89 | 87 | 0 |
| SOUTH | 87 | 88 | 89 | 2 |
| South Navy | 88 | 86 | 87 | -1 |
| NBHC Mayport | 85 | 97 | 94 | 9 |
| NH Beaufort | 89 | 83 | 88 | 0 |
| NH Jacksonville | 90 | 87 | 92 | 2 |
| NH Pensacola | 84 | 86 | 89 | 5 |
| NHC Corpus Christi | 80 | 89 | 87 | 7 |
| Naval Health Clinic Charleston | 94 | *** | 72 | -22 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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