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All Users , South Air Force
Customer Service
2012
  Getting Information Courteous Customer Service
Benchmark 74 90
US MHS 73 89
AIR FORCE 70 86
SOUTH 73 89
South Air Force 68 84
14th Med Grp-Columbus 70 80
17th Med Grp-Goodfellow 70 86
19th Medical Group-Little Rock 62 88
1st Spec Ops Med Grp-Hurlburt 53 68
20th Med Grp-Shaw 70 86
23rd Med Grp-Moody *** ***
2nd Med Grp-Barksdale 65 77
325th Med Grp-Tyndall 75 86
359th Med Grp-Randolph 77 87
42nd Medical Group-Maxwell 71 90
45th Med Grp-Patrick 83 93
59th Med Wing-Lackland 42 71
628th Med Grp-Charleston 64 94
6th Med Grp-MacDill 74 90
72nd Med Grp-Tinker 73 89
78th Med Grp-Robins 71 91
7th Med Grp-Dyess 78 85
81st Med Grp-Keesler 69 74
82nd Med Grp-Sheppard 74 88
96th Med Grp-Eglin 56 75
South Region-Air force *** ***
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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