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All Users , South Air Force
Claims Processing
2012
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 86 88
US MHS 87 89
AIR FORCE 86 88
SOUTH 87 89
South Air Force 87 89
14th Med Grp-Columbus 84 87
17th Med Grp-Goodfellow 87 90
19th Medical Group-Little Rock 72 74
1st Spec Ops Med Grp-Hurlburt 83 83
20th Med Grp-Shaw 88 82
23rd Med Grp-Moody *** ***
2nd Med Grp-Barksdale 83 84
325th Med Grp-Tyndall 85 84
359th Med Grp-Randolph *** ***
42nd Medical Group-Maxwell 86 87
45th Med Grp-Patrick 93 90
59th Med Wing-Lackland 78 84
628th Med Grp-Charleston *** ***
6th Med Grp-MacDill 98 96
72nd Med Grp-Tinker 84 83
78th Med Grp-Robins 87 94
7th Med Grp-Dyess 84 89
81st Med Grp-Keesler 88 96
82nd Med Grp-Sheppard 91 90
96th Med Grp-Eglin 92 94
South Region-Air force *** ***
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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