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All Users , West Army 2012 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 84 | 85 | 93 | 82 | 87 | 56 | 72 | 79 | 79 | 92 | 78 |
| US MHS | 78 | 78 | 91 | 81 | 88 | 65 | 63 | 73 | 75 | 90 | 81 |
| ARMY | 75 | 76 | 90 | 81 | 87 | 64 | 61 | 72 | 75 | 90 | 80 |
| WEST | 77 | 76 | 92 | 81 | 90 | 64 | 61 | 73 | 75 | 90 | 81 |
| West Army | 77 | 75 | 91 | 81 | 90 | 64 | 60 | 72 | 74 | 91 | 80 |
| Evans ACH-Ft. Carson | 83 | 84 | 96 | 84 | 98 | 72 | 58 | 72 | 80 | 89 | 80 |
| Irwin ACH-Ft. Riley | 83 | 65 | 87 | 69 | 94 | 62 | 58 | 73 | 68 | 89 | 82 |
| L. Wood ACH-Ft. Leonard Wood | 83 | 74 | 89 | *** | 92 | 69 | 61 | 70 | 73 | 92 | 80 |
| Madigan AMC-Ft. Lewis | 73 | 79 | 91 | 75 | 82 | 59 | 58 | 77 | 74 | 91 | 84 |
| Munson AHC-Ft. Leavenworth | 78 | 76 | 93 | 82 | 86 | 63 | 65 | 76 | 78 | 91 | 81 |
| R W Bliss AHC-Ft. Huachuca | 81 | 79 | 86 | 88 | 87 | 67 | 56 | 72 | 70 | 92 | 84 |
| Tripler AMC-Ft. Shafter | 67 | 70 | 92 | 77 | 92 | 61 | 59 | 65 | 68 | 89 | 81 |
| Weed ACH-Ft. Irwin | 75 | 55 | 88 | *** | *** | 58 | 53 | 80 | 67 | 85 | 72 |
| William Beaumont AMC-Ft. Bliss | 73 | 70 | 87 | 80 | 88 | 68 | 63 | 77 | 80 | 94 | 74 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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