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All Users , West Army
Customer Service
2012
  Getting Information Courteous Customer Service
Benchmark 74 90
US MHS 73 89
ARMY 74 88
WEST 73 88
West Army 76 86
Evans ACH-Ft. Carson 81 87
Irwin ACH-Ft. Riley 66 72
L. Wood ACH-Ft. Leonard Wood *** ***
Madigan AMC-Ft. Lewis 70 81
Munson AHC-Ft. Leavenworth 72 93
R W Bliss AHC-Ft. Huachuca 85 91
Tripler AMC-Ft. Shafter 71 83
Weed ACH-Ft. Irwin *** ***
William Beaumont AMC-Ft. Bliss 70 90
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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