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All Users , West Army Claims Processing Claims Handled Correctly |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 88 | 88 | 88 | 0 |
| US MHS | 88 | 89 | 89 | 2 |
| ARMY | 87 | 88 | 88 | 1 |
| WEST | 90 | 90 | 92 | 1 |
| West Army | 90 | 89 | 91 | 1 |
| Evans ACH-Ft. Carson | 88 | 86 | 97 | 10 |
| Irwin ACH-Ft. Riley | 96 | 89 | 93 | -3 |
| L. Wood ACH-Ft. Leonard Wood | 95 | 85 | 94 | -1 |
| Madigan AMC-Ft. Lewis | 90 | 89 | 82 | -8 |
| Munson AHC-Ft. Leavenworth | 94 | 93 | 87 | -7 |
| R W Bliss AHC-Ft. Huachuca | 93 | 86 | 87 | -6 |
| Tripler AMC-Ft. Shafter | 87 | 91 | 95 | 9 |
| Weed ACH-Ft. Irwin | 98 | 77 | *** | *** |
| William Beaumont AMC-Ft. Bliss | 85 | 90 | 93 | 8 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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