All Users , 2012 Composite Scores, West Navy


All Users , West Navy 2012 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	56	72	79	79	92	78
US MHS	78	78	91	81	88	65	63	73	75	90	81
NAVY	75	75	90	78	86	61	56	72	74	91	82
WEST	77	76	92	81	90	64	61	73	75	90	81
West Navy	73	73	90	76	89	60	54	71	75	91	83
NBHC NAS North Island	69	71	90	85	86	63	57	73	68	87	82
NBHC NTC San Diego	76	76	93	74	90	66	60	80	69	93	85
NBHC Port Hueneme	74	76	94	78	89	66	51	78	73	92	78
NH Bremerton	73	70	94	74	90	61	57	75	74	91	80
NH Camp Pendleton	79	77	88	81	93	70	58	66	78	92	83
NH LeMoore	81	79	84	98	90	67	55	69	66	92	80
NH Oak Harbor	79	84	94	79	89	57	56	70	61	87	84
NH Twentynine Palms	69	66	96	81	85	55	56	80	72	88	80
NHC Hawaii	70	68	90	90	97	63	58	67	72	91	84
NMC San Diego	76	75	93	76	87	65	61	70	80	91	84
TRICARE Outpatient-Chula Vista	81	75	86	85	*******	74	68	70	78	93	88
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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