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All Users , West Navy
Customer Service
2012
  Getting Information Courteous Customer Service
Benchmark 74 90
US MHS 73 89
NAVY 68 87
WEST 73 88
West Navy 65 87
NBHC NAS North Island 81 88
NBHC NTC San Diego 63 84
NBHC Port Hueneme 69 86
NH Bremerton 64 85
NH Camp Pendleton 64 99
NH LeMoore 94 100
NH Oak Harbor 67 92
NH Twentynine Palms 71 91
NHC Hawaii 84 95
NMC San Diego 72 80
TRICARE Outpatient-Chula Vista 74 96
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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