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All Users , West Navy Customer Service Getting Information |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 75 | 73 | 73 | -2 |
| NAVY | 71 | 70 | 68 | -3 |
| WEST | 75 | 73 | 73 | -2 |
| West Navy | 72 | 72 | 65 | -6 |
| NBHC NAS North Island | 62 | 66 | 81 | 19 |
| NBHC NTC San Diego | 59 | 53 | 63 | 4 |
| NBHC Port Hueneme | 77 | 84 | 69 | -7 |
| NH Bremerton | 76 | 75 | 64 | -12 |
| NH Camp Pendleton | 67 | 79 | 64 | -4 |
| NH LeMoore | 82 | 73 | 94 | 12 |
| NH Oak Harbor | 67 | 78 | 67 | -1 |
| NH Twentynine Palms | 59 | 84 | 71 | 13 |
| NHC Hawaii | 90 | 64 | 84 | -6 |
| NMC San Diego | 78 | 75 | 72 | -6 |
| TRICARE Outpatient-Chula Vista | 53 | 67 | 74 | 20 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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