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All Users , West Air Force
How Well Doctors Communicate
2012
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 95 95 90
US MHS 90 93 92 88
AIR FORCE 89 92 90 85
WEST 91 94 93 89
West Air Force 88 92 90 84
10th Med Group-USAF Academy CO 91 93 94 90
15th Med Grp-Hickam *** *** *** ***
21st Med Grp-Peterson 82 86 86 80
30th Med Grp-Vandenberg 93 97 92 91
341st Med Grp-Malmstrom 86 95 88 84
355th Med Grp-Davis Monthan 84 86 87 79
366th Med Grp-Mountain Home 88 93 88 84
377th Med Grp-Kirtland 90 90 91 84
3rd Med Grp-Elmendorf 85 90 85 83
509th Med Grp-Whiteman 83 90 86 80
55th Med Grp-Offutt 94 97 93 87
56th Med Grp-Luke 91 89 90 87
5th Med Grp-Minot 94 92 98 88
60th Med Grp-Travis 86 88 89 79
61st Med Group-Los Angeles 84 85 89 77
75th Med Grp-Hill 86 92 90 90
90th Med Grp-F.E. Warren 87 88 88 83
92nd Med Grp-Fairchild 85 93 91 85
95th Med Grp-Edwards 97 96 99 91
99th Med Grp-O'Callaghan Hosp 94 97 93 89
West Region-Air force 82 88 87 80
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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