All Users , 2012 Composite Scores, West Other


All Users , West Other 2012 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	56	72	79	79	92	78
US MHS	78	78	91	81	88	65	63	73	75	90	81
OTHER	81	84	93	82	89	69	69	76	76	91	81
WEST	77	76	92	81	90	64	61	73	75	90	81
West Other	81	83	95	84	91	70	71	78	75	90	81
Out of Catchment West Region	81	84	95	84	91	67	71	80	75	89	80
West Region-Other	76	82	91	*******	*******	53	55	58	68	95	85
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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