All Users , 2012 Composite Scores, Overseas Europe


All Users , Overseas Europe 2012 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	56	72	79	79	92	78
US MHS	78	78	91	81	88	65	63	73	75	90	81
OVERSEAS	72	76	89	77	76	60	57	68	75	90	80
Overseas Europe	74	76	89	78	81	62	60	70	75	90	80
48th Med Grp-Lakenheath	76	76	88	76	66	60	57	63	76	90	79
52nd Med Group-Spangdahlem	83	77	89	82	86	62	58	68	83	85	84
86th Medical Group-Ramstein	78	73	89	89	83	60	53	67	69	88	84
Bavaria Meddac	75	65	82	*******	*******	58	51	61	71	94	79
Europe-Air force	73	86	90	*******	92	67	66	67	61	89	91
Europe-Navy	78	84	87	*******	*******	64	58	68	69	93	86
Heidelberg Meddac	64	79	87	76	82	53	54	64	68	90	78
Landstuhl Regional Medcen	72	77	94	*******	85	73	76	84	90	92	72
Out of Catchment Europe	75	76	97	75	65	44	53	79	73	86	79
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users