Click for Trend data  Return to Main Page    Help
All Users , Overseas Europe
Customer Service
2012
  Getting Information Courteous Customer Service
Benchmark 74 90
US MHS 73 89
OVERSEAS 68 86
Overseas Europe 66 89
48th Med Grp-Lakenheath 70 83
52nd Med Group-Spangdahlem 81 83
86th Medical Group-Ramstein 84 93
Bavaria Meddac *** ***
Europe-Air force *** ***
Europe-Navy *** ***
Heidelberg Meddac 62 89
Landstuhl Regional Medcen 66 ***
Out of Catchment Europe 63 87
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users