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All Users , Overseas Europe Claims Processing Claims Handled in a Reasonable Time |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 86 | 87 | 87 | 1 |
| OVERSEAS | 79 | 76 | 72 | -7 |
| Overseas Europe | 81 | 75 | 75 | -6 |
| 48th Med Grp-Lakenheath | 81 | 70 | 63 | -18 |
| 52nd Med Group-Spangdahlem | 82 | 79 | 83 | 1 |
| 86th Medical Group-Ramstein | 81 | 78 | 83 | 3 |
| Bavaria Meddac | 87 | 75 | *** | *** |
| Europe-Air force | *** | *** | 90 | *** |
| Europe-Navy | *** | *** | *** | *** |
| Heidelberg Meddac | 70 | 69 | 75 | 4 |
| Landstuhl Regional Medcen | 79 | 74 | 80 | 1 |
| Out of Catchment Europe | 74 | 81 | 52 | -22 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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