All Users , 2012 Composite Scores, North Navy


All Users , North Navy 2012 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	56	72	79	79	92	78
US MHS	78	78	91	81	88	65	63	73	75	90	81
NAVY	75	75	90	78	86	61	56	72	74	91	82
NORTH	77	79	91	80	88	62	62	73	74	90	81
North Navy	75	74	91	78	84	58	57	72	74	90	81
FHCC-Formerly NHC Great Lakes	76	70	92	79	81	61	69	74	67	93	78
NBHC Little Creek	73	76	95	79	95	64	69	77	68	91	80
NBHC Navsta Sewells	74	73	94	70	93	63	58	77	83	94	83
NBHC Oceana	77	78	96	82	*******	67	62	82	80	92	85
NH Camp Lejeune	73	81	88	87	97	56	51	69	74	90	78
NHC Annapolis	65	77	91	76	73	53	54	67	82	85	84
NHC Cherry Point	75	70	91	87	77	60	51	67	68	88	85
NHC Patuxent River	80	75	96	79	88	67	61	81	71	92	82
NHC Quantico	65	70	83	81	79	53	54	67	68	91	81
NMC Portsmouth	78	77	93	74	85	61	62	75	76	90	81
Naval Hlth Clinic New England	82	79	93	83	84	54	59	74	77	93	80
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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