Prime Enrollees , West Air Force Claims Processing Claims Handled Correctly
| 2011 | 2012 | 2013 | Trend
Benchmark | 88 | 88 | 88 | 0
US MHS | 88 | 88 | 88 | 0
AIR FORCE | 89 | 88 | 91 | 2
WEST | 91 | 91 | 89 | -1
West Air Force | 91 | 91 | 94 | 2
10th Med Group-USAF Academy CO | 92 | 89 | *** | ***
21st Med Grp-Peterson | 89 | 94 | *** | ***
30th Med Grp-Vandenberg | 91 | 93 | 95 | 4
341st Med Grp-Malmstrom | 92 | 92 | 91 | -2
355th Med Grp-Davis Monthan | 90 | 89 | 80 | -9
366th Med Grp-Mountain Home | 90 | 94 | *** | ***
377th Med Grp-Kirtland | 93 | 95 | 88 | -5
3rd Med Grp-Elmendorf | 95 | 89 | 89 | -6
509th Med Grp-Whiteman | 91 | 94 | 89 | -2
55th Med Grp-Offutt | 92 | 93 | 93 | 1
56th Med Grp-Luke | 92 | 92 | 94 | 1
5th Med Grp-Minot | 99 | 94 | *** | ***
60th Med Grp-Travis | 79 | 91 | 87 | 9
61st Med Group-Los Angeles | 91 | 90 | 100 | 9
75th Med Grp-Hill | 94 | 96 | 96 | 2
90th Med Grp-F.E. Warren | 94 | 99 | 93 | -2
92nd Med Grp-Fairchild | 93 | 77 | 95 | 2
95th Med Grp-Edwards | 87 | 96 | 95 | 8
99th Med Grp-O'Callaghan Hosp | 93 | 85 | 91 | -2
West Region-Air force | 90 | 92 | 100 | 9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users