Active Duty , South Air Force Customer Service Getting Information
| 2011 | 2012 | 2013 | Trend
Benchmark | 74 | 74 | 74 | 0
US MHS | 68 | 66 | 71 | 2
AIR FORCE | 68 | 67 | 66 | -2
SOUTH | 67 | 68 | 69 | 2
South Air Force | 67 | 65 | 65 | -2
14th Med Grp-Columbus | *** | *** | *** | ***
17th Med Grp-Goodfellow | *** | *** | *** | ***
19th Medical Group-Little Rock | 66 | 59 | *** | ***
1st Spec Ops Med Grp-Hurlburt | 73 | *** | *** | ***
20th Med Grp-Shaw | 62 | 63 | *** | ***
2nd Med Grp-Barksdale | *** | *** | *** | ***
325th Med Grp-Tyndall | *** | *** | *** | ***
359th Med Grp-Randolph | *** | *** | *** | ***
42nd Medical Group-Maxwell | 60 | *** | *** | ***
45th Med Grp-Patrick | *** | *** | *** | ***
59th Med Wing-Lackland | *** | *** | *** | ***
6th Med Grp-MacDill | *** | *** | *** | ***
72nd Med Grp-Tinker | 80 | 66 | *** | ***
78th Med Grp-Robins | 65 | 67 | *** | ***
7th Med Grp-Dyess | 65 | *** | *** | ***
81st Med Grp-Keesler | *** | *** | *** | ***
82nd Med Grp-Sheppard | *** | *** | *** | ***
96th Med Grp-Eglin | *** | *** | *** | ***
South Region-Air force | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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