All Users , North Navy Claims Processing
| 2011 | 2012 | 2013 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 88 | 88 | 88 | 1
NAVY | 88 | 86 | 85 | -3
NORTH | 86 | 88 | 87 | 1
North Navy | 88 | 84 | 86 | -2
NBHC Little Creek | 80 | 95 | *** | ***
NBHC Navsta Sewells | 81 | 93 | 87 | 6
NBHC Oceana | 91 | *** | *** | ***
NH Camp Lejeune | 94 | 97 | 77 | -17
NHC Annapolis | 92 | 73 | *** | ***
NHC Cherry Point | 77 | 77 | 82 | 5
NHC Patuxent River | 89 | 88 | 79 | -10
NHC Quantico | 84 | 79 | 74 | -10
NMC Portsmouth | 86 | 85 | 91 | 6
Naval Hlth Clinic New England | 90 | 84 | 98 | 8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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