All Users , South Air Force Claims Processing
| 2011 | 2012 | 2013 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 88 | 88 | 88 | 1
AIR FORCE | 88 | 87 | 89 | 1
SOUTH | 88 | 88 | 90 | 2
South Air Force | 87 | 88 | 87 | 1
14th Med Grp-Columbus | 88 | 86 | 84 | -4
17th Med Grp-Goodfellow | 92 | 88 | *** | ***
19th Medical Group-Little Rock | 88 | 73 | 88 | 1
1st Spec Ops Med Grp-Hurlburt | 80 | 83 | 86 | 7
20th Med Grp-Shaw | 94 | 85 | 96 | 2
2nd Med Grp-Barksdale | 82 | 84 | 82 | 0
325th Med Grp-Tyndall | 91 | 85 | 75 | -16
359th Med Grp-Randolph | 79 | *** | *** | ***
42nd Medical Group-Maxwell | 88 | 86 | 87 | -1
45th Med Grp-Patrick | 96 | 91 | *** | ***
59th Med Wing-Lackland | 84 | 81 | *** | ***
6th Med Grp-MacDill | 85 | 97 | 85 | 0
72nd Med Grp-Tinker | 80 | 83 | 84 | 4
78th Med Grp-Robins | 96 | 91 | 83 | -13
7th Med Grp-Dyess | 90 | 87 | 87 | -4
81st Med Grp-Keesler | 83 | 92 | *** | ***
82nd Med Grp-Sheppard | 84 | 91 | 95 | 10
96th Med Grp-Eglin | 92 | 93 | 87 | -5
South Region-Air force | *** | *** | 94 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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