Enrollees with Military PCM , West Air Force How Well Doctors Communicate Explains so You Can Understand
| 2011 | 2012 | 2013 | Trend
Benchmark | 95 | 95 | 95 | 0
US MHS | 91 | 92 | 91 | 0
AIR FORCE | 91 | 90 | 91 | 0
WEST | 91 | 92 | 92 | 1
West Air Force | 91 | 90 | 91 | 0
10th Med Group-USAF Academy CO | 94 | 93 | 93 | -1
21st Med Grp-Peterson | 87 | 85 | 97 | 10
30th Med Grp-Vandenberg | 93 | 97 | 94 | 1
341st Med Grp-Malmstrom | 86 | 95 | 96 | 10
355th Med Grp-Davis Monthan | 90 | 86 | 90 | 0
366th Med Grp-Mountain Home | 92 | 92 | 95 | 3
377th Med Grp-Kirtland | 87 | 90 | 95 | 8
3rd Med Grp-Elmendorf | 90 | 89 | 93 | 3
509th Med Grp-Whiteman | 92 | 90 | 93 | 2
55th Med Grp-Offutt | 94 | 96 | 88 | -6
56th Med Grp-Luke | 91 | 88 | 92 | 2
5th Med Grp-Minot | 94 | 91 | 100 | 6
60th Med Grp-Travis | 87 | 84 | 89 | 2
61st Med Group-Los Angeles | 82 | 84 | 92 | 10
75th Med Grp-Hill | 90 | 91 | 83 | -8
90th Med Grp-F.E. Warren | 91 | 88 | 95 | 4
92nd Med Grp-Fairchild | 92 | 93 | 97 | 5
95th Med Grp-Edwards | 94 | 95 | 90 | -4
99th Med Grp-O'Callaghan Hosp | 90 | 96 | 94 | 3
West Region-Air force | 95 | 88 | 87 | -7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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