Enrollees with Military PCM , West Navy Customer Service
| 2011 | 2012 | 2013 | Trend
Benchmark | 82 | 82 | 82 | 0
US MHS | 78 | 78 | 79 | 1
NAVY | 76 | 77 | 77 | 1
WEST | 78 | 78 | 79 | 1
West Navy | 78 | 76 | 72 | -6
NBHC NAS North Island | 72 | 84 | *** | ***
NBHC NTC San Diego | 65 | 73 | *** | ***
NBHC Port Hueneme | 87 | 78 | 74 | -14
NH Bremerton | 71 | 71 | *** | ***
NH Camp Pendleton | 85 | 75 | *** | ***
NH LeMoore | 87 | 96 | *** | ***
NH Oak Harbor | 75 | 83 | *** | ***
NHC Hawaii | 71 | 92 | *** | ***
NMC San Diego | 73 | 75 | *** | ***
TRICARE Outpatient-Chula Vista | 73 | 83 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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