All Users , West Navy Customer Service
| 2011 | 2012 | 2013 | Trend
Benchmark | 82 | 82 | 82 | 0
US MHS | 80 | 81 | 81 | 1
NAVY | 78 | 78 | 78 | 0
WEST | 80 | 81 | 81 | 1
West Navy | 79 | 76 | 71 | -8
NBHC NAS North Island | 73 | 85 | *** | ***
NBHC NTC San Diego | 67 | 74 | *** | ***
NBHC Port Hueneme | 88 | 78 | 74 | -14
NH Bremerton | 82 | 74 | 69 | -13
NH Camp Pendleton | 86 | 81 | 84 | -2
NH LeMoore | 86 | 98 | *** | ***
NH Oak Harbor | 85 | 79 | *** | ***
NHC Hawaii | 74 | 90 | *** | ***
NMC San Diego | 79 | 76 | 69 | -10
TRICARE Outpatient-Chula Vista | 74 | 85 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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