Retirees and Dependents , All Regions How Well Doctors Communicate 2013
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 95 | 95 | 91
US MHS | 94 | 96 | 95 | 92
ARMY | 95 | 96 | 95 | 93
NAVY | 95 | 97 | 97 | 93
AIR FORCE | 92 | 95 | 94 | 91
OTHER | 93 | 95 | 95 | 92
JOINT SERVICE | 96 | 95 | 97 | 92
NORTH | 95 | 96 | 97 | 93
North Army | 97 | 97 | 97 | 95
North Navy | 96 | 98 | 98 | 94
North Air Force | 92 | 93 | 96 | 90
North Other | 94 | 96 | 96 | 93
North Joint Service | 96 | 95 | 97 | 92
SOUTH | 93 | 95 | 95 | 91
South Army | 94 | 96 | 96 | 93
South Navy | 94 | 95 | 95 | 90
South Air Force | 92 | 95 | 93 | 91
South Other | 93 | 95 | 95 | 91
WEST | 93 | 96 | 95 | 91
West Army | 94 | 95 | 93 | 91
West Navy | 95 | 98 | 98 | 94
West Air Force | 92 | 95 | 95 | 91
West Other | 92 | 96 | 94 | 90
OVERSEAS | 94 | 96 | 95 | 92
Overseas Europe | 93 | 94 | 96 | 91
Overseas Pacific | 98 | 100 | 94 | 94
Overseas Latin America | 94 | 95 | 95 | 93
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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