Active Duty , North Navy Claims Processing Claims Handled in a Reasonable Time
| 2011 | 2012 | 2013 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 82 | 82 | 81 | 0
NAVY | 83 | 77 | 69 | -15
NORTH | 78 | 83 | 83 | 4
North Navy | 79 | 80 | 80 | 1
NBHC Little Creek | *** | *** | *** | ***
NBHC Navsta Sewells | 79 | 95 | *** | ***
NBHC Oceana | *** | *** | *** | ***
NH Camp Lejeune | *** | *** | *** | ***
NHC Annapolis | *** | *** | *** | ***
NHC Cherry Point | *** | *** | *** | ***
NHC Patuxent River | *** | *** | *** | ***
NHC Quantico | *** | *** | *** | ***
NMC Portsmouth | *** | *** | *** | ***
Naval Hlth Clinic New England | 88 | 92 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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