Active Duty , West Other Claims Processing
| 2011 | 2012 | 2013 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 84 | 83 | 83 | -1
OTHER | 86 | 86 | 86 | -1
WEST | 88 | 83 | 80 | -8
West Other | 86 | 81 | 84 | -2
Out of Catchment West Region | 89 | 79 | 85 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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