Enrollees with Military PCM , Overseas Pacific How Well Doctors Communicate 2013
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 95 | 95 | 91
US MHS | 88 | 91 | 91 | 85
OVERSEAS | 87 | 92 | 90 | 86
Overseas Pacific | 87 | 91 | 90 | 87
18th Med Grp-Kadena AB | 86 | 83 | 82 | 80
374th Med Grp-Yokota AB | *** | *** | *** | ***
51st Med Grp-Osan AB | 89 | 98 | 95 | 87
NH Guam-Agana | 97 | 98 | 100 | 96
NH Okinawa | 95 | 95 | 93 | 94
NH Yokosuka | 92 | 95 | 94 | 91
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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