Prime Enrollees , Overseas Latin America Customer Service Courteous Customer Service
| 2011 | 2012 | 2013 | Trend
Benchmark | 90 | 90 | 90 | 0
US MHS | 87 | 88 | 88 | 1
OVERSEAS | 84 | 87 | 91 | 7
Overseas Latin America | 87 | 90 | 100 | 13
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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