Prime Enrollees , All Regions How Well Doctors Communicate 2013
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 95 | 95 | 91
US MHS | 89 | 92 | 92 | 87
ARMY | 88 | 91 | 90 | 86
NAVY | 90 | 92 | 92 | 85
AIR FORCE | 87 | 91 | 90 | 84
OTHER | 91 | 93 | 93 | 90
JOINT SERVICE | 90 | 92 | 92 | 86
NORTH | 89 | 92 | 92 | 86
North Army | 84 | 90 | 90 | 84
North Navy | 86 | 88 | 89 | 81
North Air Force | 89 | 92 | 92 | 82
North Other | 93 | 94 | 94 | 91
North Joint Service | 90 | 92 | 92 | 86
SOUTH | 90 | 93 | 92 | 88
South Army | 91 | 93 | 93 | 90
South Navy | 93 | 93 | 92 | 86
South Air Force | 87 | 91 | 89 | 85
South Other | 91 | 93 | 92 | 89
WEST | 89 | 92 | 91 | 87
West Army | 89 | 92 | 90 | 86
West Navy | 90 | 94 | 94 | 87
West Air Force | 86 | 91 | 89 | 85
West Other | 90 | 93 | 93 | 89
OVERSEAS | 87 | 92 | 90 | 86
Overseas Europe | 87 | 93 | 91 | 85
Overseas Pacific | 87 | 91 | 90 | 87
Overseas Latin America | 80 | 81 | 80 | 85
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users