Prime Enrollees , North Air Force 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 77 | 76 | 90 | 80 | 88 | 66 | 62 | 73 | 75 | 90 | 82
AIR FORCE | 78 | 73 | 88 | 81 | 89 | 63 | 56 | 68 | 76 | 91 | 84
NORTH | 74 | 75 | 90 | 80 | 85 | 63 | 60 | 73 | 73 | 90 | 82
North Air Force | 77 | 70 | 89 | 80 | 86 | 61 | 57 | 70 | 70 | 90 | 83
375th Med Grp-Scott | 81 | 82 | 86 | 80 | *** | 65 | 65 | 72 | 72 | 82 | 81
633rd Med Grp Langley-Eustis | 70 | 63 | 89 | 88 | 94 | 51 | 48 | 68 | 78 | 92 | 86
66th Med Grp-Hanscom | 78 | 75 | 88 | 74 | 71 | 69 | 62 | 71 | 76 | 83 | 80
779th Med Grp-Andrews | 72 | 72 | 91 | 54 | *** | 63 | 58 | 82 | 55 | 94 | 91
88th Med Grp-Wright-Patterson | 74 | 78 | 92 | *** | 89 | 69 | 66 | 72 | 64 | 93 | 79
North Region-Air force | 87 | 74 | 81 | *** | *** | 70 | 58 | 62 | 72 | 92 | 77
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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