Prime Enrollees , West Navy How Well Doctors Communicate Listens Carefully
| 2011 | 2012 | 2013 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 89 | 90 | 89 | 1
NAVY | 87 | 90 | 90 | 2
WEST | 89 | 90 | 89 | 0
West Navy | 91 | 89 | 90 | 0
NBHC NAS North Island | 87 | 84 | 83 | -4
NBHC NTC San Diego | 86 | 93 | 89 | 3
NBHC Port Hueneme | 90 | 95 | 91 | 1
NH Bremerton | 93 | 91 | 90 | -3
NH Camp Pendleton | 89 | 89 | 92 | 3
NH LeMoore | 89 | 84 | 97 | 8
NH Oak Harbor | 93 | 94 | 95 | 1
NHC Hawaii | 85 | 87 | 79 | -6
NMC San Diego | 92 | 91 | 90 | -2
TRICARE Outpatient-Chula Vista | 87 | 86 | 86 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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