All Users , West Air Force How Well Doctors Communicate 2013
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 95 | 95 | 91
US MHS | 90 | 93 | 92 | 88
AIR FORCE | 88 | 92 | 91 | 85
WEST | 90 | 93 | 92 | 88
West Air Force | 87 | 92 | 90 | 86
10th Med Group-USAF Academy CO | 91 | 93 | 93 | 92
21st Med Grp-Peterson | 94 | 97 | 94 | 85
30th Med Grp-Vandenberg | 89 | 94 | 94 | 90
341st Med Grp-Malmstrom | 93 | 95 | 97 | 87
355th Med Grp-Davis Monthan | 81 | 91 | 85 | 84
366th Med Grp-Mountain Home | 84 | 96 | 86 | 83
377th Med Grp-Kirtland | 83 | 96 | 87 | 87
3rd Med Grp-Elmendorf | 91 | 95 | 93 | 88
509th Med Grp-Whiteman | 88 | 94 | 92 | 89
55th Med Grp-Offutt | 83 | 88 | 89 | 84
56th Med Grp-Luke | 93 | 93 | 95 | 93
5th Med Grp-Minot | 94 | 100 | 93 | 93
60th Med Grp-Travis | 87 | 88 | 89 | 76
61st Med Group-Los Angeles | 81 | 92 | 93 | 74
75th Med Grp-Hill | 81 | 84 | 84 | 84
90th Med Grp-F.E. Warren | 77 | 95 | 93 | 89
92nd Med Grp-Fairchild | 98 | 98 | 96 | 95
95th Med Grp-Edwards | 87 | 91 | 88 | 81
99th Med Grp-O'Callaghan Hosp | 87 | 93 | 93 | 88
West Region-Air force | 82 | 88 | 83 | 78
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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