All Users , South Air Force Customer Service
| 2011 | 2012 | 2013 | Trend
Benchmark | 82 | 82 | 82 | 0
US MHS | 80 | 81 | 81 | 1
AIR FORCE | 79 | 78 | 80 | 2
SOUTH | 79 | 81 | 81 | 2
South Air Force | 78 | 76 | 81 | 3
14th Med Grp-Columbus | 86 | 75 | 87 | 1
17th Med Grp-Goodfellow | 83 | 78 | *** | ***
19th Medical Group-Little Rock | 81 | 75 | *** | ***
1st Spec Ops Med Grp-Hurlburt | 84 | 60 | *** | ***
20th Med Grp-Shaw | 81 | 78 | *** | ***
2nd Med Grp-Barksdale | 66 | 71 | 80 | 15
325th Med Grp-Tyndall | 84 | 80 | *** | ***
359th Med Grp-Randolph | 79 | 82 | *** | ***
42nd Medical Group-Maxwell | 68 | 80 | 78 | 10
45th Med Grp-Patrick | 83 | 88 | 76 | -6
59th Med Wing-Lackland | 75 | 56 | *** | ***
6th Med Grp-MacDill | 84 | 82 | 78 | -6
72nd Med Grp-Tinker | 78 | 81 | *** | ***
78th Med Grp-Robins | 81 | 81 | *** | ***
7th Med Grp-Dyess | 83 | 82 | 76 | -8
81st Med Grp-Keesler | 71 | 72 | *** | ***
82nd Med Grp-Sheppard | 74 | 81 | 78 | 4
96th Med Grp-Eglin | 79 | 65 | *** | ***
South Region-Air force | 85 | *** | 86 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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