All Users , West Navy How Well Doctors Communicate 2013
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 95 | 95 | 91
US MHS | 90 | 93 | 92 | 88
NAVY | 90 | 93 | 93 | 87
WEST | 90 | 93 | 92 | 88
West Navy | 90 | 94 | 94 | 88
NBHC NAS North Island | 85 | 84 | 89 | 77
NBHC NTC San Diego | 91 | 91 | 93 | 89
NBHC Port Hueneme | 92 | 94 | 96 | 90
NH Bremerton | 92 | 91 | 93 | 90
NH Camp Pendleton | 91 | 96 | 96 | 91
NH LeMoore | 97 | 94 | 97 | 91
NH Oak Harbor | 91 | 97 | 95 | 91
NHC Hawaii | 80 | 89 | 84 | 81
NMC San Diego | 89 | 92 | 92 | 86
TRICARE Outpatient-Chula Vista | 86 | 88 | 95 | 89
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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