Prime Enrollees , South Army Customer Service Courteous Customer Service
| 2011 | 2012 | 2013 | Trend
Benchmark | 90 | 90 | 90 | 0
US MHS | 87 | 88 | 88 | 1
ARMY | 85 | 87 | 86 | 2
SOUTH | 87 | 89 | 88 | 2
South Army | 85 | 88 | 86 | 1
Bayne-Jones ACH-Ft. Polk | 86 | 95 | *** | ***
Brooke AMC-Ft. Sam Houston | 83 | 87 | *** | ***
Darnall ACH-Ft. Hood | 92 | 87 | *** | ***
Eisenhower AMC-Ft. Gordon | 91 | 87 | *** | ***
Fox AHC-Redstone Arsenal | 93 | 90 | 93 | 0
Lyster AHC-Ft. Rucker | 95 | 77 | 99 | 5
Moncrief ACH-Ft. Jackson | 84 | 98 | *** | ***
Reynolds ACH-Ft. Sill | 66 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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