Active Duty , West Air Force Customer Service 2013
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 71 | 85
AIR FORCE | 66 | 86
WEST | 70 | 85
West Air Force | 69 | 85
10th Med Group-USAF Academy CO | *** | ***
21st Med Grp-Peterson | *** | ***
30th Med Grp-Vandenberg | *** | ***
341st Med Grp-Malmstrom | *** | ***
355th Med Grp-Davis Monthan | *** | ***
366th Med Grp-Mountain Home | *** | ***
377th Med Grp-Kirtland | *** | ***
3rd Med Grp-Elmendorf | *** | ***
509th Med Grp-Whiteman | *** | ***
55th Med Grp-Offutt | *** | ***
56th Med Grp-Luke | *** | ***
5th Med Grp-Minot | *** | ***
60th Med Grp-Travis | *** | ***
61st Med Group-Los Angeles | *** | ***
75th Med Grp-Hill | *** | ***
90th Med Grp-F.E. Warren | *** | ***
92nd Med Grp-Fairchild | *** | ***
95th Med Grp-Edwards | *** | ***
99th Med Grp-O'Callaghan Hosp | *** | ***
West Region-Air force | 59 | 81
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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