Active Duty , North Navy Customer Service Getting Information
| 2011 | 2012 | 2013 | Trend
Benchmark | 74 | 74 | 74 | 0
US MHS | 68 | 66 | 71 | 2
NAVY | 67 | 63 | 65 | -2
NORTH | 71 | 64 | 73 | 2
North Navy | 62 | 63 | 73 | 11
NBHC Little Creek | *** | *** | *** | ***
NBHC Navsta Sewells | 65 | 58 | 59 | -7
NBHC Oceana | *** | *** | *** | ***
NH Camp Lejeune | *** | *** | *** | ***
NHC Annapolis | *** | *** | *** | ***
NHC Cherry Point | *** | *** | *** | ***
NHC Patuxent River | 62 | *** | *** | ***
NHC Quantico | 72 | *** | *** | ***
NMC Portsmouth | *** | *** | *** | ***
Naval Hlth Clinic New England | 72 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users