Active Duty , West Other Customer Service Getting Information
| 2011 | 2012 | 2013 | Trend
Benchmark | 74 | 74 | 74 | 0
US MHS | 68 | 66 | 71 | 2
OTHER | 79 | 70 | 81 | 2
WEST | 68 | 66 | 70 | 3
West Other | 76 | 67 | 83 | 8
Out of Catchment West Region | 77 | 64 | 82 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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