Enrollees with Military PCM , North Air Force Claims Processing Claims Handled in a Reasonable Time
| 2011 | 2012 | 2013 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 85 | 86 | 85 | 0
AIR FORCE | 85 | 86 | 86 | 1
NORTH | 82 | 85 | 82 | 1
North Air Force | 79 | 85 | 85 | 5
375th Med Grp-Scott | 84 | 90 | *** | ***
633rd Med Grp Langley-Eustis | 67 | 76 | *** | ***
66th Med Grp-Hanscom | 85 | 67 | 70 | -15
779th Med Grp-Andrews | 72 | 91 | *** | ***
88th Med Grp-Wright-Patterson | 82 | 86 | 92 | 9
North Region-Air force | 87 | 86 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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