All Users , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2011 | 2012 | 2013 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 87 | 87 | 87 | 1
NAVY | 88 | 85 | 83 | -4
SOUTH | 87 | 87 | 89 | 2
South Navy | 85 | 85 | 87 | 2
NBHC Mayport | 91 | 94 | 91 | -1
NH Beaufort | 87 | 83 | *** | ***
NH Jacksonville | 90 | 84 | 88 | -2
NH Pensacola | 80 | 89 | 80 | 0
NHC Corpus Christi | 88 | 79 | 71 | -17
Naval Health Clinic Charleston | *** | 81 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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