Enrollees with Military PCM , West Air Force Customer Service Getting Information
| 2011 | 2012 | 2013 | Trend
Benchmark | 74 | 74 | 74 | 0
US MHS | 70 | 70 | 71 | 1
AIR FORCE | 70 | 70 | 72 | 3
WEST | 70 | 71 | 71 | 1
West Air Force | 70 | 71 | 74 | 4
10th Med Group-USAF Academy CO | 70 | 73 | *** | ***
21st Med Grp-Peterson | 68 | 71 | *** | ***
30th Med Grp-Vandenberg | 73 | 76 | 82 | 9
341st Med Grp-Malmstrom | 75 | 58 | 78 | 3
355th Med Grp-Davis Monthan | 72 | 80 | 89 | 16
366th Med Grp-Mountain Home | 84 | 87 | *** | ***
377th Med Grp-Kirtland | 68 | 65 | 73 | 5
3rd Med Grp-Elmendorf | 60 | 67 | *** | ***
509th Med Grp-Whiteman | 74 | 74 | *** | ***
55th Med Grp-Offutt | 67 | 78 | 62 | -5
56th Med Grp-Luke | 75 | 73 | *** | ***
5th Med Grp-Minot | 74 | *** | *** | ***
60th Med Grp-Travis | 57 | 71 | *** | ***
61st Med Group-Los Angeles | 72 | 67 | 68 | -4
75th Med Grp-Hill | 78 | 77 | 79 | 1
90th Med Grp-F.E. Warren | 62 | 78 | 59 | -3
92nd Med Grp-Fairchild | 72 | 73 | *** | ***
95th Med Grp-Edwards | 62 | 75 | 73 | 11
99th Med Grp-O'Callaghan Hosp | 70 | 75 | *** | ***
West Region-Air force | 76 | 69 | 68 | -7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users