Enrollees with Military PCM , South Navy Customer Service Courteous Customer Service
| 2011 | 2012 | 2013 | Trend
Benchmark | 90 | 90 | 90 | 0
US MHS | 86 | 87 | 86 | 1
NAVY | 83 | 86 | 86 | 3
SOUTH | 85 | 88 | 87 | 2
South Navy | 80 | 88 | 87 | 7
NBHC Mayport | 89 | 95 | *** | ***
NH Beaufort | 83 | *** | *** | ***
NH Jacksonville | 75 | 98 | *** | ***
NH Pensacola | 77 | 91 | *** | ***
NHC Corpus Christi | 88 | 81 | *** | ***
Naval Health Clinic Charleston | *** | 73 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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