Prime Enrollees , West Navy How Well Doctors Communicate 2013
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 95 | 95 | 91
US MHS | 89 | 92 | 92 | 87
NAVY | 90 | 92 | 92 | 85
WEST | 89 | 92 | 91 | 87
West Navy | 90 | 94 | 94 | 87
NBHC NAS North Island | 83 | 83 | 87 | 75
NBHC NTC San Diego | 89 | 90 | 92 | 87
NBHC Port Hueneme | 91 | 93 | 96 | 89
NH Bremerton | 90 | 88 | 91 | 87
NH Camp Pendleton | 92 | 96 | 96 | 92
NH LeMoore | 97 | 94 | 97 | 91
NH Oak Harbor | 95 | 97 | 94 | 90
NHC Hawaii | 79 | 88 | 83 | 82
NMC San Diego | 90 | 93 | 93 | 86
TRICARE Outpatient-Chula Vista | 86 | 87 | 95 | 89
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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