Active Duty , North Joint Service 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 73 | 72 | 87 | 78 | 83 | 58 | 52 | 67 | 72 | 90 | 83
JOINT SERVICE | 61 | 65 | 89 | 79 | *** | 56 | 47 | 67 | 72 | 88 | 85
NORTH | 71 | 71 | 84 | 80 | 85 | 55 | 51 | 66 | 71 | 91 | 83
North Joint Service | 61 | 65 | 89 | 79 | *** | 56 | 47 | 67 | 72 | 88 | 85
Ft Belvoir Community Hosp-FBCH | *** | *** | *** | *** | *** | 61 | 48 | *** | 60 | 91 | ***
Walter Reed Natl Mil Med Cntr | 65 | 64 | 89 | 81 | *** | 52 | 46 | 60 | 83 | 88 | 85
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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