All Users , West Navy How Well Doctors Communicate Listens Carefully
| 2011 | 2012 | 2013 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 90 | 90 | 90 | 0
NAVY | 88 | 90 | 90 | 2
WEST | 90 | 91 | 90 | 0
West Navy | 90 | 89 | 90 | 0
NBHC NAS North Island | 87 | 84 | 85 | -2
NBHC NTC San Diego | 87 | 93 | 91 | 4
NBHC Port Hueneme | 91 | 95 | 92 | 1
NH Bremerton | 93 | 91 | 92 | -1
NH Camp Pendleton | 89 | 89 | 91 | 2
NH LeMoore | 91 | 86 | 97 | 7
NH Oak Harbor | 94 | 92 | 91 | -2
NHC Hawaii | 84 | 87 | 80 | -4
NMC San Diego | 92 | 91 | 89 | -3
TRICARE Outpatient-Chula Vista | 88 | 86 | 86 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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