All Users , North Navy 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 78 | 78 | 91 | 81 | 88 | 66 | 64 | 74 | 75 | 90 | 81
NAVY | 77 | 77 | 91 | 78 | 85 | 63 | 60 | 73 | 70 | 88 | 81
NORTH | 76 | 77 | 91 | 81 | 87 | 64 | 63 | 75 | 74 | 90 | 81
North Navy | 74 | 75 | 88 | 80 | 86 | 61 | 58 | 72 | 69 | 89 | 80
NBHC Little Creek | 76 | 74 | 89 | 82 | *** | 72 | 66 | 79 | 75 | 90 | 80
NBHC Navsta Sewells | 70 | 63 | 87 | 70 | 87 | 53 | 45 | 64 | 72 | 93 | 73
NBHC Oceana | 65 | 61 | 87 | *** | *** | 66 | 60 | 61 | 62 | 93 | 80
NH Camp Lejeune | 71 | 74 | 78 | 80 | 77 | 58 | 46 | 60 | 63 | 87 | 79
NHC Annapolis | 86 | 76 | 96 | *** | *** | 61 | 63 | 80 | 81 | 86 | 86
NHC Cherry Point | 75 | 72 | 89 | *** | 82 | 60 | 55 | 69 | 74 | 92 | 87
NHC Patuxent River | 73 | 72 | 92 | 78 | 79 | 60 | 60 | 66 | 75 | 92 | 78
NHC Quantico | 60 | 66 | 89 | 57 | 74 | 57 | 48 | 66 | 70 | 93 | 85
NMC Portsmouth | 79 | 80 | 92 | 91 | 91 | 65 | 66 | 82 | 74 | 91 | 80
Naval Hlth Clinic New England | 79 | 84 | 92 | 84 | 98 | 73 | 66 | 67 | 66 | 90 | 86
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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