Enrollees with Military PCM , South Navy 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 75 | 73 | 89 | 79 | 86 | 64 | 57 | 70 | 74 | 90 | 82
NAVY | 75 | 75 | 89 | 77 | 82 | 63 | 56 | 71 | 69 | 90 | 81
SOUTH | 78 | 73 | 90 | 78 | 86 | 67 | 60 | 72 | 78 | 91 | 83
South Navy | 81 | 77 | 91 | 80 | 84 | 65 | 59 | 73 | 78 | 90 | 81
NBHC Mayport | 77 | 71 | 83 | *** | 95 | 64 | 49 | 60 | 85 | 92 | 87
NH Beaufort | 89 | 69 | 91 | *** | *** | 77 | 73 | 85 | *** | 90 | 84
NH Jacksonville | 77 | 80 | 90 | *** | *** | 63 | 56 | 73 | 81 | 89 | 86
NH Pensacola | 86 | 78 | 91 | *** | *** | 67 | 62 | 69 | 76 | 91 | 66
NHC Corpus Christi | 67 | 67 | 95 | *** | *** | 60 | 45 | 79 | 66 | 94 | 83
Naval Health Clinic Charleston | 85 | 75 | 92 | *** | *** | 67 | 62 | 76 | 75 | 91 | 88
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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