All Users , North Air Force 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 78 | 78 | 91 | 81 | 88 | 66 | 64 | 74 | 75 | 90 | 81
AIR FORCE | 79 | 74 | 89 | 80 | 89 | 63 | 57 | 69 | 77 | 91 | 84
NORTH | 76 | 77 | 91 | 81 | 87 | 64 | 63 | 75 | 74 | 90 | 81
North Air Force | 79 | 72 | 89 | 80 | 87 | 62 | 59 | 72 | 74 | 90 | 82
375th Med Grp-Scott | 80 | 82 | 86 | 80 | 81 | 65 | 65 | 70 | 73 | 82 | 81
633rd Med Grp Langley-Eustis | 76 | 70 | 91 | 89 | 92 | 52 | 51 | 69 | 81 | 92 | 85
66th Med Grp-Hanscom | 79 | 76 | 88 | 74 | 71 | 69 | 63 | 69 | 77 | 83 | 80
779th Med Grp-Andrews | 73 | 72 | 91 | 56 | *** | 63 | 59 | 82 | 57 | 94 | 91
88th Med Grp-Wright-Patterson | 75 | 79 | 90 | 79 | 85 | 69 | 67 | 74 | 66 | 94 | 81
North Region-Air force | 87 | 74 | 81 | *** | *** | 70 | 57 | 63 | 73 | 92 | 76
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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