Active Duty , North Other 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 73 | 72 | 87 | 78 | 83 | 58 | 52 | 67 | 72 | 90 | 83
OTHER | 78 | 83 | 92 | 86 | 86 | 64 | 65 | 75 | 73 | 90 | 84
NORTH | 71 | 71 | 84 | 80 | 85 | 55 | 51 | 66 | 71 | 91 | 83
North Other | 73 | 83 | 89 | 87 | 87 | 59 | 70 | 77 | 74 | 93 | 83
North Region-Other | 81 | 75 | 98 | 82 | 91 | 61 | 65 | 92 | 74 | 96 | 86
Out of Catchment North Region | 70 | 86 | 85 | 90 | 85 | 58 | 71 | 72 | 75 | 91 | 81
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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