Prime Enrollees , Overseas Europe Claims Processing Claims Handled Correctly
| 2011 | 2012 | 2013 | Trend
Benchmark | 88 | 88 | 88 | 0
US MHS | 88 | 88 | 88 | 0
OVERSEAS | 85 | 80 | 82 | -4
Overseas Europe | 85 | 88 | 84 | -1
48th Med Grp-Lakenheath | 85 | *** | *** | ***
52nd Med Group-Spangdahlem | 88 | 90 | *** | ***
86th Medical Group-Ramstein | 84 | 83 | *** | ***
Bavaria Meddac | 86 | *** | *** | ***
Europe-Air force | *** | 93 | *** | ***
Europe-Navy | *** | *** | *** | ***
Landstuhl Regional Medcen | 82 | *** | 82 | 0
Out of Catchment Europe | 90 | 77 | 78 | -11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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