Prime Enrollees , North Navy Claims Processing Claims Handled Correctly
| 2011 | 2012 | 2013 | Trend
Benchmark | 88 | 88 | 88 | 0
US MHS | 88 | 88 | 88 | 0
NAVY | 89 | 86 | 83 | -6
NORTH | 86 | 86 | 86 | 0
North Navy | 89 | 82 | 85 | -4
NBHC Little Creek | 83 | 94 | *** | ***
NBHC Navsta Sewells | 79 | 90 | 84 | 6
NBHC Oceana | 95 | *** | *** | ***
NH Camp Lejeune | 96 | 99 | 72 | -24
NHC Annapolis | 93 | 72 | *** | ***
NHC Cherry Point | 81 | 80 | 83 | 2
NHC Patuxent River | 87 | 83 | 79 | -7
NHC Quantico | 89 | 77 | 77 | -11
NMC Portsmouth | 86 | 82 | 93 | 6
Naval Hlth Clinic New England | 89 | 83 | 99 | 10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users