Active Duty , West Navy How Well Doctors Communicate Listens Carefully
| 2011 | 2012 | 2013 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 87 | 88 | 87 | 0
NAVY | 85 | 88 | 86 | 1
WEST | 89 | 86 | 87 | -2
West Navy | 93 | 86 | 84 | -9
NBHC NAS North Island | 82 | 77 | *** | ***
NBHC NTC San Diego | 80 | 94 | *** | ***
NBHC Port Hueneme | 85 | 94 | 84 | -2
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | *** | *** | *** | ***
NH LeMoore | 92 | 72 | *** | ***
NH Oak Harbor | 96 | 93 | 97 | 2
NHC Hawaii | 75 | 89 | 70 | -5
NMC San Diego | 97 | 91 | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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