Prime Enrollees , Overseas Europe Claims Processing Claims Handled in a Reasonable Time
| 2011 | 2012 | 2013 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 86 | 87 | 87 | 1
OVERSEAS | 78 | 73 | 66 | -13
Overseas Europe | 77 | 78 | 61 | -16
48th Med Grp-Lakenheath | 68 | *** | *** | ***
52nd Med Group-Spangdahlem | 80 | 83 | *** | ***
86th Medical Group-Ramstein | 77 | 83 | *** | ***
Bavaria Meddac | 76 | *** | *** | ***
Europe-Air force | *** | 90 | *** | ***
Europe-Navy | *** | *** | *** | ***
Landstuhl Regional Medcen | 77 | *** | 54 | -23
Out of Catchment Europe | 89 | 48 | 57 | -31
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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