Prime Enrollees , West Army 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 77 | 76 | 90 | 80 | 88 | 66 | 62 | 73 | 75 | 90 | 82
ARMY | 74 | 72 | 89 | 78 | 86 | 66 | 60 | 70 | 75 | 90 | 82
WEST | 78 | 77 | 90 | 81 | 89 | 66 | 62 | 72 | 73 | 90 | 82
West Army | 72 | 75 | 89 | 82 | 86 | 68 | 62 | 69 | 71 | 90 | 79
Evans ACH-Ft. Carson | 82 | 78 | 83 | *** | *** | 76 | 63 | 59 | 83 | 89 | 75
Irwin ACH-Ft. Riley | 79 | 89 | 91 | *** | *** | 68 | 59 | 70 | 73 | 96 | 84
L. Wood ACH-Ft. Leonard Wood | 73 | 78 | 86 | *** | *** | 68 | 72 | 80 | 87 | 92 | 83
Madigan AMC-Ft. Lewis | 62 | 73 | 94 | *** | 83 | 60 | 58 | 75 | 64 | 89 | 87
Munson AHC-Ft. Leavenworth | 80 | 81 | 94 | 73 | 91 | 72 | 70 | 80 | 73 | 87 | 81
R W Bliss AHC-Ft. Huachuca | 74 | 75 | 86 | *** | *** | 68 | 60 | 70 | 66 | 97 | 76
Tripler AMC-Ft. Shafter | 84 | 86 | 99 | *** | *** | 66 | 62 | 84 | 63 | 86 | 71
Weed ACH-Ft. Irwin | 73 | 68 | 93 | *** | *** | 62 | 69 | 76 | 68 | 89 | 78
William Beaumont AMC-Ft. Bliss | 63 | 60 | 76 | *** | 75 | 69 | 54 | 50 | 68 | 93 | 84
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users