All Users , North Army Claims Processing Claims Handled Correctly
| 2011 | 2012 | 2013 | Trend
Benchmark | 88 | 88 | 88 | 0
US MHS | 89 | 89 | 89 | 1
ARMY | 88 | 88 | 89 | 1
NORTH | 87 | 88 | 88 | 0
North Army | 89 | 92 | 90 | 2
Blanchfield ACH-Ft. Campbell | 97 | 90 | 94 | -3
Ireland ACH-Ft. Knox | 89 | 93 | 87 | -2
Kenner AHC-Ft. Lee | 91 | 94 | *** | ***
Kimbrough Amb Car Cen-Ft Meade | 88 | 84 | 93 | 6
McDonald AHC-Ft. Eustis | 88 | 87 | 81 | -7
Womack AMC-Ft. Bragg | 89 | 86 | 91 | 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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