Prime Enrollees , North Other Customer Service Getting Information
| 2011 | 2012 | 2013 | Trend
Benchmark | 74 | 74 | 74 | 0
US MHS | 72 | 72 | 73 | 0
OTHER | 77 | 74 | 75 | -2
NORTH | 73 | 71 | 73 | 0
North Other | 77 | 70 | 76 | -1
North Region-Other | *** | 33 | *** | ***
Out of Catchment North Region | 79 | 71 | 72 | -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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