Active Duty , South Army 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 73 | 72 | 87 | 78 | 83 | 58 | 52 | 67 | 72 | 90 | 83
ARMY | 70 | 69 | 85 | 75 | 86 | 59 | 52 | 64 | 75 | 90 | 82
SOUTH | 77 | 71 | 89 | 76 | 84 | 62 | 53 | 70 | 79 | 90 | 84
South Army | 75 | 69 | 90 | 72 | 90 | 65 | 54 | 73 | 82 | 91 | 81
Bayne-Jones ACH-Ft. Polk | *** | *** | *** | *** | *** | 64 | *** | *** | *** | 84 | ***
Brooke AMC-Ft. Sam Houston | *** | *** | *** | *** | *** | *** | *** | *** | *** | 98 | ***
Darnall ACH-Ft. Hood | *** | *** | *** | *** | *** | 55 | *** | *** | *** | 84 | ***
Eisenhower AMC-Ft. Gordon | *** | *** | *** | *** | *** | 68 | 48 | *** | *** | 97 | ***
Fox AHC-Redstone Arsenal | 83 | 75 | *** | *** | *** | 67 | 52 | *** | 61 | 99 | 88
Lyster AHC-Ft. Rucker | *** | *** | *** | *** | *** | 72 | 70 | *** | *** | 90 | 91
Moncrief ACH-Ft. Jackson | *** | *** | *** | *** | *** | *** | *** | *** | *** | 91 | ***
Reynolds ACH-Ft. Sill | *** | *** | *** | *** | *** | 70 | *** | *** | *** | 80 | ***
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users