Active Duty , West Army 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 73 | 72 | 87 | 78 | 83 | 58 | 52 | 67 | 72 | 90 | 83
ARMY | 70 | 69 | 85 | 75 | 86 | 59 | 52 | 64 | 75 | 90 | 82
WEST | 72 | 73 | 88 | 78 | 80 | 57 | 52 | 64 | 68 | 87 | 82
West Army | 63 | 69 | 86 | 78 | 80 | 59 | 54 | 64 | 67 | 87 | 79
Evans ACH-Ft. Carson | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | ***
Irwin ACH-Ft. Riley | *** | *** | *** | *** | *** | *** | *** | *** | *** | 92 | ***
L. Wood ACH-Ft. Leonard Wood | *** | *** | *** | *** | *** | 75 | *** | *** | *** | 94 | ***
Madigan AMC-Ft. Lewis | *** | *** | *** | *** | *** | 43 | *** | *** | *** | 72 | ***
Munson AHC-Ft. Leavenworth | 61 | 69 | 94 | *** | *** | 69 | 49 | 76 | 53 | 89 | 84
R W Bliss AHC-Ft. Huachuca | 74 | 65 | *** | *** | *** | 69 | 56 | *** | *** | 93 | 72
Tripler AMC-Ft. Shafter | *** | *** | *** | *** | *** | 59 | *** | *** | *** | 67 | ***
Weed ACH-Ft. Irwin | 80 | 62 | *** | *** | *** | 52 | 61 | *** | *** | 82 | 86
William Beaumont AMC-Ft. Bliss | *** | *** | *** | *** | *** | *** | *** | *** | *** | 91 | ***
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users