Prime Enrollees , West Navy Claims Processing
| 2011 | 2012 | 2013 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 87 | 88 | 88 | 1
NAVY | 88 | 84 | 82 | -6
WEST | 90 | 89 | 89 | -1
West Navy | 90 | 88 | 82 | -9
NBHC NAS North Island | 93 | 86 | *** | ***
NBHC NTC San Diego | 79 | 91 | *** | ***
NBHC Port Hueneme | 88 | 88 | 83 | -6
NH Bremerton | 91 | 88 | *** | ***
NH Camp Pendleton | 92 | 92 | 98 | 6
NH LeMoore | 94 | 89 | *** | ***
NH Oak Harbor | 84 | 91 | *** | ***
NHC Hawaii | 82 | 97 | *** | ***
NMC San Diego | 91 | 85 | 73 | -19
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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