Prime Enrollees , Overseas Latin America Claims Processing Claims Handled in a Reasonable Time
| 2011 | 2012 | 2013 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 86 | 87 | 87 | 1
OVERSEAS | 78 | 73 | 66 | -13
Overseas Latin America | 75 | 67 | 79 | 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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