All Users , South Army Customer Service Courteous Customer Service
| 2011 | 2012 | 2013 | Trend
Benchmark | 90 | 90 | 90 | 0
US MHS | 87 | 89 | 89 | 1
ARMY | 85 | 88 | 86 | 2
SOUTH | 86 | 89 | 89 | 3
South Army | 85 | 89 | 86 | 1
Bayne-Jones ACH-Ft. Polk | 86 | 95 | *** | ***
Brooke AMC-Ft. Sam Houston | 80 | 89 | 81 | 1
Darnall ACH-Ft. Hood | 91 | 88 | *** | ***
Eisenhower AMC-Ft. Gordon | 93 | 90 | *** | ***
Fox AHC-Redstone Arsenal | 93 | 90 | 94 | 0
Lyster AHC-Ft. Rucker | 95 | 76 | 99 | 4
Moncrief ACH-Ft. Jackson | 85 | 97 | 90 | 5
Reynolds ACH-Ft. Sill | 68 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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