Prime Enrollees , South Air Force Claims Processing Claims Handled Correctly
| 2011 | 2012 | 2013 | Trend
Benchmark | 88 | 88 | 88 | 0
US MHS | 88 | 88 | 88 | 0
AIR FORCE | 89 | 88 | 91 | 2
SOUTH | 87 | 88 | 90 | 2
South Air Force | 87 | 88 | 89 | 2
14th Med Grp-Columbus | 88 | 85 | 79 | -9
17th Med Grp-Goodfellow | 91 | 89 | *** | ***
19th Medical Group-Little Rock | 90 | 74 | 93 | 3
1st Spec Ops Med Grp-Hurlburt | 83 | 86 | 84 | 1
20th Med Grp-Shaw | 95 | 88 | 95 | 0
2nd Med Grp-Barksdale | 80 | 84 | 86 | 6
325th Med Grp-Tyndall | 92 | 84 | 76 | -16
359th Med Grp-Randolph | 79 | *** | *** | ***
42nd Medical Group-Maxwell | 88 | 87 | 85 | -3
45th Med Grp-Patrick | 97 | 89 | *** | ***
59th Med Wing-Lackland | 86 | *** | *** | ***
6th Med Grp-MacDill | 86 | 96 | 91 | 4
72nd Med Grp-Tinker | 81 | 84 | 84 | 3
78th Med Grp-Robins | 95 | 94 | 85 | -10
7th Med Grp-Dyess | 90 | 89 | 85 | -5
81st Med Grp-Keesler | 88 | 95 | *** | ***
82nd Med Grp-Sheppard | 85 | 90 | 93 | 8
96th Med Grp-Eglin | 91 | 92 | *** | ***
South Region-Air force | *** | *** | 93 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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