Active Duty , North Air Force 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 73 | 72 | 87 | 78 | 83 | 58 | 52 | 67 | 72 | 90 | 83
AIR FORCE | 75 | 69 | 86 | 76 | 85 | 58 | 51 | 66 | 74 | 91 | 85
NORTH | 71 | 71 | 84 | 80 | 85 | 55 | 51 | 66 | 71 | 91 | 83
North Air Force | 77 | 66 | 89 | 75 | 85 | 56 | 51 | 69 | 65 | 92 | 84
375th Med Grp-Scott | 82 | 83 | 91 | *** | *** | 65 | 65 | 79 | 69 | 79 | 80
633rd Med Grp Langley-Eustis | *** | 50 | *** | *** | *** | 37 | 22 | *** | *** | 92 | 89
66th Med Grp-Hanscom | 80 | 75 | 86 | *** | *** | 60 | 52 | 69 | 73 | 94 | 78
779th Med Grp-Andrews | 67 | 70 | *** | *** | *** | 62 | 50 | 72 | 58 | 97 | 96
88th Med Grp-Wright-Patterson | 82 | 76 | 90 | *** | *** | 74 | 68 | 77 | 66 | 91 | 89
North Region-Air force | *** | *** | *** | *** | *** | 66 | 54 | *** | *** | 81 | 82
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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