All Users , West Air Force Claims Processing 2013
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 86 | 88
US MHS | 87 | 89
AIR FORCE | 87 | 91
WEST | 87 | 90
West Air Force | 91 | 93
10th Med Group-USAF Academy CO | *** | 94
21st Med Grp-Peterson | *** | ***
30th Med Grp-Vandenberg | 92 | 95
341st Med Grp-Malmstrom | 88 | 92
355th Med Grp-Davis Monthan | 85 | 81
366th Med Grp-Mountain Home | *** | ***
377th Med Grp-Kirtland | 91 | 88
3rd Med Grp-Elmendorf | 86 | 87
509th Med Grp-Whiteman | 94 | 89
55th Med Grp-Offutt | 82 | 94
56th Med Grp-Luke | 97 | 94
5th Med Grp-Minot | 100 | ***
60th Med Grp-Travis | 89 | 88
61st Med Group-Los Angeles | 96 | 99
75th Med Grp-Hill | 89 | 96
90th Med Grp-F.E. Warren | 97 | 92
92nd Med Grp-Fairchild | 75 | 96
95th Med Grp-Edwards | 91 | 95
99th Med Grp-O'Callaghan Hosp | 86 | 93
West Region-Air force | 95 | 99
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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