All Users , South Army 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 78 | 78 | 91 | 81 | 88 | 66 | 64 | 74 | 75 | 90 | 81
ARMY | 74 | 73 | 90 | 77 | 87 | 65 | 61 | 71 | 75 | 91 | 82
SOUTH | 81 | 79 | 91 | 81 | 90 | 70 | 65 | 75 | 78 | 90 | 82
South Army | 80 | 75 | 92 | 77 | 92 | 70 | 66 | 76 | 80 | 91 | 82
Bayne-Jones ACH-Ft. Polk | 73 | 81 | 99 | *** | *** | 72 | 69 | 81 | 71 | 85 | 81
Brooke AMC-Ft. Sam Houston | 86 | 80 | 93 | 71 | 92 | 82 | 79 | 85 | 89 | 93 | 80
Darnall ACH-Ft. Hood | 70 | 64 | 89 | *** | 89 | 65 | 59 | 76 | 80 | 91 | 80
Eisenhower AMC-Ft. Gordon | 82 | 85 | 95 | *** | *** | 70 | 63 | 66 | 91 | 94 | 89
Fox AHC-Redstone Arsenal | 88 | 77 | 89 | 89 | 83 | 66 | 69 | 71 | 74 | 95 | 84
Lyster AHC-Ft. Rucker | 83 | 82 | 95 | 89 | 91 | 72 | 69 | 85 | 80 | 94 | 83
Moncrief ACH-Ft. Jackson | 81 | 84 | 92 | 82 | 90 | 76 | 77 | 81 | 80 | 93 | 81
Reynolds ACH-Ft. Sill | 88 | 77 | 93 | *** | *** | 72 | 68 | 75 | 79 | 84 | 86
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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