All Users , Overseas Europe 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 78 | 78 | 91 | 81 | 88 | 66 | 64 | 74 | 75 | 90 | 81
OVERSEAS | 70 | 74 | 90 | 78 | 73 | 59 | 55 | 68 | 69 | 89 | 83
Overseas Europe | 73 | 74 | 90 | 74 | 73 | 58 | 57 | 65 | 68 | 90 | 83
48th Med Grp-Lakenheath | 78 | 72 | 88 | *** | *** | 66 | 56 | 52 | 66 | 87 | 83
52nd Med Group-Spangdahlem | 87 | 78 | 97 | *** | *** | 57 | 54 | 73 | 61 | 88 | 89
86th Medical Group-Ramstein | 78 | 79 | 91 | 79 | *** | 55 | 65 | 77 | 75 | 87 | 84
Bavaria Meddac | 68 | 62 | 78 | *** | *** | 59 | 56 | 49 | *** | 92 | 86
Europe-Air force | 80 | 79 | 91 | *** | *** | 64 | 61 | 71 | 70 | 97 | 80
Europe-Navy | 70 | 79 | 96 | *** | *** | 75 | 66 | 75 | 66 | 89 | 82
Landstuhl Regional Medcen | 70 | 75 | 93 | 77 | 70 | 51 | 49 | 67 | 65 | 92 | 80
Out of Catchment Europe | 70 | 84 | 92 | 82 | 68 | 48 | 64 | 70 | 73 | 81 | 90
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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