All Users , Overseas Pacific How Well Doctors Communicate 2013
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 95 | 95 | 91
US MHS | 90 | 93 | 92 | 88
OVERSEAS | 88 | 93 | 91 | 87
Overseas Pacific | 88 | 92 | 90 | 88
18th Med Grp-Kadena AB | 86 | 83 | 83 | 80
374th Med Grp-Yokota AB | *** | *** | *** | ***
51st Med Grp-Osan AB | 90 | 98 | 95 | 87
NH Guam-Agana | 98 | 99 | 100 | 97
NH Okinawa | 96 | 96 | 94 | 95
NH Yokosuka | 92 | 96 | 94 | 92
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users