Prime Enrollees , South Air Force Customer Service
| 2011 | 2012 | 2013 | Trend
Benchmark | 82 | 82 | 82 | 0
US MHS | 80 | 80 | 80 | 0
AIR FORCE | 78 | 79 | 81 | 2
SOUTH | 79 | 81 | 79 | 0
South Air Force | 78 | 77 | 80 | 2
14th Med Grp-Columbus | 86 | 72 | *** | ***
17th Med Grp-Goodfellow | 84 | 78 | *** | ***
19th Medical Group-Little Rock | 83 | 78 | *** | ***
1st Spec Ops Med Grp-Hurlburt | 83 | 59 | *** | ***
20th Med Grp-Shaw | 81 | 79 | *** | ***
2nd Med Grp-Barksdale | 66 | 71 | 80 | 14
325th Med Grp-Tyndall | 84 | 80 | *** | ***
359th Med Grp-Randolph | 79 | 83 | *** | ***
42nd Medical Group-Maxwell | 68 | 80 | 76 | 8
45th Med Grp-Patrick | 83 | 87 | 76 | -7
59th Med Wing-Lackland | 78 | 59 | *** | ***
6th Med Grp-MacDill | 86 | 82 | 77 | -9
72nd Med Grp-Tinker | 79 | 83 | *** | ***
78th Med Grp-Robins | 80 | 80 | *** | ***
7th Med Grp-Dyess | 82 | 81 | *** | ***
81st Med Grp-Keesler | 71 | 77 | *** | ***
82nd Med Grp-Sheppard | 73 | 82 | 76 | 3
96th Med Grp-Eglin | 73 | 70 | *** | ***
South Region-Air force | 85 | *** | 86 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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