Active Duty , South Navy 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 73 | 72 | 87 | 78 | 83 | 58 | 52 | 67 | 72 | 90 | 83
NAVY | 71 | 72 | 85 | 74 | 70 | 53 | 46 | 63 | 66 | 88 | 82
SOUTH | 77 | 71 | 89 | 76 | 84 | 62 | 53 | 70 | 79 | 90 | 84
South Navy | 75 | 74 | 91 | 72 | 69 | 57 | 46 | 70 | 82 | 88 | 85
NBHC Mayport | *** | 67 | *** | *** | *** | 52 | 31 | *** | *** | 93 | 89
NH Beaufort | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | ***
NH Jacksonville | *** | *** | *** | *** | *** | 51 | 37 | *** | *** | 91 | 92
NH Pensacola | *** | *** | *** | *** | *** | 59 | 56 | *** | *** | 83 | 69
NHC Corpus Christi | 62 | 61 | *** | *** | *** | 54 | 37 | 82 | 69 | 92 | 83
Naval Health Clinic Charleston | *** | *** | *** | *** | *** | *** | *** | *** | *** | 69 | ***
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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