All Users , West Army Customer Service
| 2011 | 2012 | 2013 | Trend
Benchmark | 82 | 82 | 82 | 0
US MHS | 80 | 81 | 81 | 1
ARMY | 76 | 81 | 77 | 1
WEST | 80 | 81 | 81 | 1
West Army | 75 | 81 | 80 | 6
Evans ACH-Ft. Carson | 75 | 84 | 87 | 12
Irwin ACH-Ft. Riley | 71 | 69 | *** | ***
L. Wood ACH-Ft. Leonard Wood | 85 | *** | *** | ***
Madigan AMC-Ft. Lewis | 82 | 75 | 73 | -8
Munson AHC-Ft. Leavenworth | 80 | 82 | 75 | -4
R W Bliss AHC-Ft. Huachuca | 76 | 88 | *** | ***
Tripler AMC-Ft. Shafter | 76 | 77 | *** | ***
Weed ACH-Ft. Irwin | 86 | *** | *** | ***
William Beaumont AMC-Ft. Bliss | 63 | 80 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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