Enrollees with Military PCM , West Air Force Claims Processing
| 2011 | 2012 | 2013 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 86 | 86 | 86 | 0
AIR FORCE | 87 | 87 | 88 | 1
WEST | 89 | 88 | 87 | -2
West Air Force | 90 | 89 | 92 | 2
10th Med Group-USAF Academy CO | 87 | 89 | *** | ***
21st Med Grp-Peterson | 88 | 93 | *** | ***
30th Med Grp-Vandenberg | 89 | 90 | 93 | 4
341st Med Grp-Malmstrom | 93 | 90 | 89 | -4
355th Med Grp-Davis Monthan | 89 | 90 | 82 | -7
366th Med Grp-Mountain Home | 96 | 92 | *** | ***
377th Med Grp-Kirtland | 90 | 94 | 88 | -2
3rd Med Grp-Elmendorf | 88 | 85 | 88 | -1
509th Med Grp-Whiteman | 89 | 95 | 91 | 2
55th Med Grp-Offutt | 91 | 90 | 87 | -4
56th Med Grp-Luke | 93 | 90 | 94 | 1
5th Med Grp-Minot | 95 | 90 | *** | ***
60th Med Grp-Travis | 79 | 85 | *** | ***
61st Med Group-Los Angeles | 90 | 80 | 98 | 8
75th Med Grp-Hill | 91 | 93 | 92 | 1
90th Med Grp-F.E. Warren | 92 | 98 | 95 | 3
92nd Med Grp-Fairchild | 91 | 77 | 84 | -7
95th Med Grp-Edwards | 87 | 94 | 93 | 6
99th Med Grp-O'Callaghan Hosp | 88 | 85 | *** | ***
West Region-Air force | 91 | 89 | 97 | 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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