Enrollees with Military PCM , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2011 | 2012 | 2013 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 85 | 86 | 85 | 0
NAVY | 86 | 83 | 80 | -6
SOUTH | 83 | 85 | 84 | 1
South Navy | 85 | 84 | 82 | -3
NBHC Mayport | 90 | 92 | 90 | -1
NH Beaufort | 87 | *** | *** | ***
NH Jacksonville | 88 | 86 | *** | ***
NH Pensacola | 78 | 87 | *** | ***
NHC Corpus Christi | 88 | 78 | *** | ***
Naval Health Clinic Charleston | *** | 80 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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