Enrollees with Military PCM , South Air Force Customer Service 2013
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 71 | 86
AIR FORCE | 72 | 87
SOUTH | 69 | 87
South Air Force | 72 | 87
14th Med Grp-Columbus | *** | ***
17th Med Grp-Goodfellow | *** | ***
19th Medical Group-Little Rock | *** | ***
1st Spec Ops Med Grp-Hurlburt | *** | ***
20th Med Grp-Shaw | *** | ***
2nd Med Grp-Barksdale | 73 | 86
325th Med Grp-Tyndall | *** | ***
359th Med Grp-Randolph | *** | ***
42nd Medical Group-Maxwell | 66 | 84
45th Med Grp-Patrick | 64 | 85
59th Med Wing-Lackland | *** | ***
6th Med Grp-MacDill | 67 | 85
72nd Med Grp-Tinker | *** | ***
78th Med Grp-Robins | *** | ***
7th Med Grp-Dyess | 67 | ***
81st Med Grp-Keesler | *** | ***
82nd Med Grp-Sheppard | 63 | 93
96th Med Grp-Eglin | *** | ***
South Region-Air force | 81 | 89
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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