All Users , West Army Customer Service Getting Information
| 2011 | 2012 | 2013 | Trend
Benchmark | 74 | 74 | 74 | 0
US MHS | 73 | 73 | 73 | 0
ARMY | 68 | 74 | 68 | 1
WEST | 73 | 73 | 74 | 0
West Army | 67 | 76 | 73 | 6
Evans ACH-Ft. Carson | 65 | 81 | 80 | 15
Irwin ACH-Ft. Riley | 63 | 66 | *** | ***
L. Wood ACH-Ft. Leonard Wood | 75 | *** | *** | ***
Madigan AMC-Ft. Lewis | 76 | 70 | 67 | -9
Munson AHC-Ft. Leavenworth | 77 | 72 | 66 | -11
R W Bliss AHC-Ft. Huachuca | 63 | 85 | *** | ***
Tripler AMC-Ft. Shafter | 70 | 71 | *** | ***
Weed ACH-Ft. Irwin | 86 | *** | *** | ***
William Beaumont AMC-Ft. Bliss | 56 | 70 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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