All Users , North Navy Customer Service
| 2011 | 2012 | 2013 | Trend
Benchmark | 82 | 82 | 82 | 0
US MHS | 80 | 81 | 81 | 1
NAVY | 78 | 78 | 78 | 0
NORTH | 81 | 80 | 81 | 0
North Navy | 76 | 78 | 80 | 4
NBHC Little Creek | 87 | 79 | 82 | -5
NBHC Navsta Sewells | 74 | 70 | 70 | -4
NBHC Oceana | 70 | 82 | *** | ***
NH Camp Lejeune | 80 | 87 | 80 | 0
NHC Annapolis | 78 | 76 | *** | ***
NHC Cherry Point | 67 | 87 | *** | ***
NHC Patuxent River | 80 | 79 | 78 | -1
NHC Quantico | 77 | 81 | 57 | -20
NMC Portsmouth | 77 | 74 | 91 | 15
Naval Hlth Clinic New England | 82 | 83 | 84 | 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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