Enrollees with Military PCM , North Navy Customer Service 2013
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 71 | 86
NAVY | 69 | 86
NORTH | 72 | 86
North Navy | 74 | 87
NBHC Little Creek | 76 | 86
NBHC Navsta Sewells | 58 | 81
NBHC Oceana | *** | ***
NH Camp Lejeune | *** | ***
NHC Annapolis | *** | ***
NHC Cherry Point | *** | ***
NHC Patuxent River | 68 | 87
NHC Quantico | 42 | 72
NMC Portsmouth | *** | ***
Naval Hlth Clinic New England | 77 | 92
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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