Enrollees with Military PCM , North Joint Service Customer Service 2013
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 71 | 86
JOINT SERVICE | 70 | 87
NORTH | 72 | 86
North Joint Service | 70 | 87
Ft Belvoir Community Hosp-FBCH | 74 | 88
Walter Reed Natl Mil Med Cntr | 65 | 86
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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