Prime Enrollees , North Navy 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 77 | 76 | 90 | 80 | 88 | 66 | 62 | 73 | 75 | 90 | 82
NAVY | 75 | 76 | 90 | 78 | 82 | 63 | 57 | 72 | 69 | 90 | 81
NORTH | 74 | 75 | 90 | 80 | 85 | 63 | 60 | 73 | 73 | 90 | 82
North Navy | 70 | 73 | 86 | 81 | 83 | 61 | 54 | 70 | 67 | 90 | 80
NBHC Little Creek | 77 | 73 | 88 | 80 | *** | 72 | 68 | 80 | 77 | 91 | 81
NBHC Navsta Sewells | 69 | 62 | 87 | 70 | 87 | 54 | 44 | 63 | 71 | 93 | 73
NBHC Oceana | 64 | 61 | 87 | *** | *** | 66 | 61 | 61 | 60 | 94 | 80
NH Camp Lejeune | 71 | 76 | 77 | 81 | 74 | 59 | 44 | 59 | 63 | 86 | 79
NHC Annapolis | 87 | 76 | 96 | *** | *** | 61 | 63 | 79 | 80 | 88 | 87
NHC Cherry Point | 75 | 72 | 89 | *** | 82 | 60 | 55 | 69 | 74 | 92 | 88
NHC Patuxent River | 73 | 72 | 92 | 78 | 80 | 62 | 60 | 65 | 75 | 92 | 78
NHC Quantico | 60 | 66 | 89 | 58 | 74 | 57 | 48 | 67 | 71 | 94 | 85
NMC Portsmouth | 74 | 77 | 90 | 97 | 87 | 66 | 62 | 81 | 71 | 91 | 82
Naval Hlth Clinic New England | 79 | 85 | 92 | 85 | 99 | 76 | 68 | 67 | 65 | 91 | 86
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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