Enrollees with Military PCM , North Other Claims Processing Claims Handled in a Reasonable Time
| 2011 | 2012 | 2013 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 85 | 86 | 85 | 0
OTHER | 87 | 86 | 84 | -2
NORTH | 82 | 85 | 82 | 1
North Other | 88 | 84 | 85 | -3
North Region-Other | *** | 87 | 91 | ***
Out of Catchment North Region | 88 | 84 | 83 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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