Enrollees with Military PCM , North Air Force 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 75 | 73 | 89 | 79 | 86 | 64 | 57 | 70 | 74 | 90 | 82
AIR FORCE | 77 | 72 | 88 | 80 | 88 | 62 | 55 | 67 | 76 | 91 | 84
NORTH | 71 | 71 | 88 | 79 | 84 | 61 | 55 | 69 | 72 | 91 | 83
North Air Force | 76 | 70 | 88 | 79 | 85 | 60 | 55 | 69 | 70 | 90 | 83
375th Med Grp-Scott | 81 | 82 | 85 | 79 | *** | 65 | 64 | 71 | 72 | 82 | 81
633rd Med Grp Langley-Eustis | 70 | 60 | 87 | 89 | *** | 50 | 41 | 61 | 77 | 91 | 87
66th Med Grp-Hanscom | 78 | 75 | 87 | 73 | 71 | 69 | 61 | 71 | 76 | 83 | 78
779th Med Grp-Andrews | 72 | 71 | 91 | 54 | *** | 63 | 58 | 81 | 56 | 94 | 92
88th Med Grp-Wright-Patterson | 73 | 76 | 91 | *** | 90 | 69 | 63 | 69 | 63 | 92 | 80
North Region-Air force | 86 | 73 | 81 | *** | *** | 70 | 57 | 62 | 72 | 92 | 79
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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