Enrollees with Military PCM , West Other Claims Processing Claims Handled Correctly
| 2011 | 2012 | 2013 | Trend
Benchmark | 88 | 88 | 88 | 0
US MHS | 87 | 87 | 87 | 0
OTHER | 88 | 87 | 85 | -3
WEST | 90 | 89 | 87 | -3
West Other | 90 | 87 | 84 | -6
Out of Catchment West Region | 95 | 86 | 85 | -10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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