Prime Enrollees , South Navy 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 77 | 76 | 90 | 80 | 88 | 66 | 62 | 73 | 75 | 90 | 82
NAVY | 75 | 76 | 90 | 78 | 82 | 63 | 57 | 72 | 69 | 90 | 81
SOUTH | 80 | 76 | 91 | 79 | 89 | 69 | 64 | 74 | 78 | 90 | 82
South Navy | 81 | 78 | 91 | 80 | 84 | 66 | 60 | 74 | 77 | 90 | 81
NBHC Mayport | 76 | 71 | 84 | *** | 96 | 64 | 49 | 62 | 85 | 93 | 85
NH Beaufort | 90 | 73 | 90 | *** | *** | 77 | 73 | 85 | *** | 89 | 84
NH Jacksonville | 84 | 85 | 92 | 87 | 90 | 74 | 68 | 80 | 86 | 89 | 85
NH Pensacola | 85 | 79 | 92 | *** | *** | 64 | 62 | 70 | 78 | 92 | 67
NHC Corpus Christi | 68 | 68 | 96 | *** | *** | 61 | 46 | 80 | 66 | 94 | 84
Naval Health Clinic Charleston | 85 | 76 | 92 | *** | *** | 67 | 63 | 76 | 75 | 91 | 87
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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