All Users , South Air Force How Well Doctors Communicate Listens Carefully
| 2011 | 2012 | 2013 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 90 | 90 | 90 | 0
AIR FORCE | 88 | 89 | 88 | 0
SOUTH | 90 | 90 | 91 | 1
South Air Force | 88 | 89 | 88 | 0
14th Med Grp-Columbus | 88 | 88 | 85 | -4
17th Med Grp-Goodfellow | 85 | 90 | 89 | 5
19th Medical Group-Little Rock | 87 | 78 | 79 | -8
1st Spec Ops Med Grp-Hurlburt | 88 | 87 | 78 | -10
20th Med Grp-Shaw | 90 | 87 | 82 | -7
2nd Med Grp-Barksdale | 80 | 81 | 90 | 10
325th Med Grp-Tyndall | 85 | 89 | 87 | 3
359th Med Grp-Randolph | 93 | 90 | 95 | 2
42nd Medical Group-Maxwell | 88 | 85 | 86 | -3
45th Med Grp-Patrick | 90 | 90 | 84 | -6
59th Med Wing-Lackland | 88 | 89 | 89 | 0
6th Med Grp-MacDill | 87 | 87 | 89 | 2
72nd Med Grp-Tinker | 82 | 91 | 89 | 7
78th Med Grp-Robins | 79 | 87 | 92 | 14
7th Med Grp-Dyess | 79 | 86 | 79 | 0
81st Med Grp-Keesler | 89 | 89 | 91 | 1
82nd Med Grp-Sheppard | 80 | 80 | 78 | -2
96th Med Grp-Eglin | 91 | 92 | 88 | -2
South Region-Air force | 91 | 97 | 92 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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