Prime Enrollees , West Air Force Customer Service
| 2011 | 2012 | 2013 | Trend
Benchmark | 82 | 82 | 82 | 0
US MHS | 80 | 80 | 80 | 0
AIR FORCE | 78 | 79 | 81 | 2
WEST | 80 | 81 | 81 | 1
West Air Force | 78 | 80 | 82 | 4
10th Med Group-USAF Academy CO | 79 | 79 | *** | ***
21st Med Grp-Peterson | 79 | 79 | *** | ***
30th Med Grp-Vandenberg | 81 | 86 | 86 | 5
341st Med Grp-Malmstrom | 84 | 65 | 86 | 2
355th Med Grp-Davis Monthan | 83 | 83 | 93 | 10
366th Med Grp-Mountain Home | 84 | 94 | *** | ***
377th Med Grp-Kirtland | 76 | 73 | 82 | 6
3rd Med Grp-Elmendorf | 63 | 75 | 87 | 25
509th Med Grp-Whiteman | 80 | 81 | *** | ***
55th Med Grp-Offutt | 78 | 84 | 72 | -6
56th Med Grp-Luke | 82 | 80 | *** | ***
5th Med Grp-Minot | 83 | *** | *** | ***
60th Med Grp-Travis | 68 | 85 | *** | ***
61st Med Group-Los Angeles | 77 | 79 | 78 | 0
75th Med Grp-Hill | 83 | 84 | 85 | 1
90th Med Grp-F.E. Warren | 74 | 82 | 70 | -4
92nd Med Grp-Fairchild | 82 | 76 | *** | ***
95th Med Grp-Edwards | 74 | 83 | 80 | 6
99th Med Grp-O'Callaghan Hosp | 72 | 87 | *** | ***
West Region-Air force | 84 | 74 | 79 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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