Enrollees with Military PCM , West Army How Well Doctors Communicate Listens Carefully
| 2011 | 2012 | 2013 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 87 | 89 | 88 | 1
ARMY | 87 | 88 | 87 | 0
WEST | 87 | 88 | 88 | 1
West Army | 84 | 89 | 89 | 5
Evans ACH-Ft. Carson | 74 | 94 | 79 | 5
Irwin ACH-Ft. Riley | 87 | 85 | 92 | 5
L. Wood ACH-Ft. Leonard Wood | 84 | 87 | 79 | -5
Madigan AMC-Ft. Lewis | 85 | 88 | 94 | 9
Munson AHC-Ft. Leavenworth | 86 | 89 | 93 | 7
R W Bliss AHC-Ft. Huachuca | 93 | 86 | 85 | -8
Tripler AMC-Ft. Shafter | 89 | 89 | 98 | 9
Weed ACH-Ft. Irwin | 84 | 82 | 94 | 10
William Beaumont AMC-Ft. Bliss | 85 | 87 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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