All Users , North Air Force Claims Processing Claims Handled in a Reasonable Time
| 2011 | 2012 | 2013 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 87 | 87 | 87 | 1
AIR FORCE | 87 | 86 | 87 | 0
NORTH | 85 | 87 | 86 | 1
North Air Force | 84 | 86 | 86 | 2
375th Med Grp-Scott | 85 | 91 | 71 | -14
633rd Med Grp Langley-Eustis | 76 | 86 | 91 | 16
66th Med Grp-Hanscom | 87 | 67 | 71 | -16
779th Med Grp-Andrews | 78 | 94 | *** | ***
88th Med Grp-Wright-Patterson | 87 | 86 | 88 | 1
North Region-Air force | 87 | 87 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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