All Users , Overseas Latin America Claims Processing Claims Handled Correctly
| 2011 | 2012 | 2013 | Trend
Benchmark | 88 | 88 | 88 | 0
US MHS | 89 | 89 | 89 | 1
OVERSEAS | 84 | 80 | 81 | -3
Overseas Latin America | 77 | 78 | 74 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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