Prime Enrollees , West Army Claims Processing Claims Handled in a Reasonable Time
| 2011 | 2012 | 2013 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 86 | 87 | 87 | 1
ARMY | 84 | 86 | 85 | 1
WEST | 89 | 88 | 88 | -1
West Army | 89 | 88 | 87 | -2
Evans ACH-Ft. Carson | 89 | 100 | *** | ***
Irwin ACH-Ft. Riley | 86 | 95 | *** | ***
L. Wood ACH-Ft. Leonard Wood | 80 | *** | 82 | 2
Madigan AMC-Ft. Lewis | 90 | 79 | 93 | 4
Munson AHC-Ft. Leavenworth | 94 | 85 | 88 | -6
R W Bliss AHC-Ft. Huachuca | 84 | 87 | *** | ***
Tripler AMC-Ft. Shafter | 93 | *** | *** | ***
Weed ACH-Ft. Irwin | 66 | *** | *** | ***
William Beaumont AMC-Ft. Bliss | 91 | 82 | 69 | -23
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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