All Users , West Air Force How Well Doctors Communicate Listens Carefully
| 2011 | 2012 | 2013 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 90 | 90 | 90 | 0
AIR FORCE | 88 | 89 | 88 | 0
WEST | 90 | 91 | 90 | 0
West Air Force | 88 | 88 | 87 | -1
10th Med Group-USAF Academy CO | 92 | 91 | 91 | -1
21st Med Grp-Peterson | 80 | 82 | 94 | 14
30th Med Grp-Vandenberg | 92 | 93 | 89 | -2
341st Med Grp-Malmstrom | 82 | 86 | 93 | 10
355th Med Grp-Davis Monthan | 87 | 84 | 81 | -7
366th Med Grp-Mountain Home | 90 | 88 | 84 | -7
377th Med Grp-Kirtland | 80 | 90 | 83 | 3
3rd Med Grp-Elmendorf | 87 | 85 | 91 | 4
509th Med Grp-Whiteman | 90 | 83 | 88 | -2
55th Med Grp-Offutt | 91 | 94 | 83 | -8
56th Med Grp-Luke | 87 | 91 | 93 | 6
5th Med Grp-Minot | 91 | 94 | 94 | 3
60th Med Grp-Travis | 87 | 86 | 87 | 0
61st Med Group-Los Angeles | 80 | 84 | 81 | 1
75th Med Grp-Hill | 87 | 86 | 81 | -6
90th Med Grp-F.E. Warren | 87 | 87 | 77 | -10
92nd Med Grp-Fairchild | 89 | 85 | 98 | 9
95th Med Grp-Edwards | 91 | 97 | 87 | -4
99th Med Grp-O'Callaghan Hosp | 91 | 94 | 87 | -5
West Region-Air force | 87 | 82 | 82 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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