All Users , Overseas Pacific 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 78 | 78 | 91 | 81 | 88 | 66 | 64 | 74 | 75 | 90 | 81
OVERSEAS | 70 | 74 | 90 | 78 | 73 | 59 | 55 | 68 | 69 | 89 | 83
Overseas Pacific | 67 | 76 | 90 | 81 | 74 | 60 | 53 | 70 | 69 | 90 | 85
18th Med Grp-Kadena AB | 71 | 59 | 83 | *** | *** | 58 | 49 | 67 | 76 | 87 | 86
374th Med Grp-Yokota AB | *** | 84 | *** | *** | *** | 60 | 49 | *** | *** | 90 | 88
51st Med Grp-Osan AB | 68 | 73 | 92 | *** | *** | 60 | 62 | 74 | *** | 90 | 84
NH Guam-Agana | 75 | 76 | 99 | *** | *** | 77 | 75 | 91 | *** | 96 | 87
NH Okinawa | 72 | 80 | 95 | *** | *** | 61 | 51 | 77 | 66 | 86 | 91
NH Yokosuka | 72 | 81 | 93 | *** | *** | 61 | 51 | 73 | 72 | 93 | 85
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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