Prime Enrollees , North Navy Customer Service Getting Information
| 2011 | 2012 | 2013 | Trend
Benchmark | 74 | 74 | 74 | 0
US MHS | 72 | 72 | 73 | 0
NAVY | 71 | 68 | 69 | -1
NORTH | 73 | 71 | 73 | 0
North Navy | 69 | 66 | 75 | 6
NBHC Little Creek | 78 | 65 | 74 | -4
NBHC Navsta Sewells | 69 | 62 | 58 | -11
NBHC Oceana | 64 | *** | *** | ***
NH Camp Lejeune | 69 | 75 | 80 | 11
NHC Annapolis | 72 | 61 | *** | ***
NHC Cherry Point | 61 | 83 | *** | ***
NHC Patuxent River | 77 | 70 | 68 | -9
NHC Quantico | 77 | 75 | 42 | -34
NMC Portsmouth | 72 | 68 | 95 | 23
Naval Hlth Clinic New England | 73 | 79 | 77 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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