All Users , South Army Claims Processing 2013
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 86 | 88
US MHS | 87 | 89
ARMY | 86 | 89
SOUTH | 89 | 91
South Army | 91 | 93
Bayne-Jones ACH-Ft. Polk | *** | ***
Brooke AMC-Ft. Sam Houston | 92 | 92
Darnall ACH-Ft. Hood | 87 | 91
Eisenhower AMC-Ft. Gordon | *** | ***
Fox AHC-Redstone Arsenal | 81 | 84
Lyster AHC-Ft. Rucker | 90 | 91
Moncrief ACH-Ft. Jackson | 90 | 89
Reynolds ACH-Ft. Sill | 90 | ***
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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