All Users , North Navy Customer Service Getting Information
| 2011 | 2012 | 2013 | Trend
Benchmark | 74 | 74 | 74 | 0
US MHS | 73 | 73 | 73 | 0
NAVY | 70 | 68 | 68 | -2
NORTH | 74 | 72 | 74 | 0
North Navy | 68 | 68 | 73 | 4
NBHC Little Creek | 79 | 66 | 77 | -1
NBHC Navsta Sewells | 68 | 63 | 58 | -10
NBHC Oceana | 62 | 79 | *** | ***
NH Camp Lejeune | 71 | 77 | 77 | 5
NHC Annapolis | 74 | 62 | *** | ***
NHC Cherry Point | 63 | 81 | *** | ***
NHC Patuxent River | 76 | 70 | 68 | -7
NHC Quantico | 75 | 77 | 42 | -33
NMC Portsmouth | 70 | 71 | 87 | 18
Naval Hlth Clinic New England | 73 | 79 | 76 | 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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