Active Duty Dependents , All Regions 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Trends |  |  |  |  |  |  |  |  |  |  |
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 77 | 78 | 89 | 81 | 87 | 69 | 64 | 71 | 75 | 91 | 82
ARMY | 74 | 71 | 88 | 76 | 85 | 67 | 59 | 66 | 74 | 91 | 83
NAVY | 77 | 77 | 91 | 81 | 89 | 71 | 66 | 76 | 70 | 89 | 80
AIR FORCE | 77 | 75 | 86 | 79 | 89 | 65 | 57 | 64 | 76 | 92 | 84
OTHER | 79 | 85 | 90 | 84 | 87 | 72 | 70 | 74 | 75 | 91 | 82
JOINT SERVICE | 61 | 73 | 89 | 74 | 85 | 62 | 56 | 68 | 72 | 92 | 87
NORTH | 72 | 74 | 89 | 78 | 81 | 64 | 61 | 71 | 73 | 90 | 81
North Army | 68 | 65 | 88 | 72 | 78 | 63 | 52 | 66 | 72 | 91 | 84
North Navy | 73 | 75 | 89 | 79 | 82 | 64 | 65 | 78 | 69 | 86 | 76
North Air Force | 76 | 76 | 82 | 81 | 88 | 65 | 59 | 61 | 77 | 91 | 89
North Other | 78 | 82 | 91 | 81 | 81 | 66 | 68 | 74 | 77 | 90 | 80
North Joint Service | 61 | 73 | 89 | 74 | 85 | 62 | 56 | 68 | 72 | 92 | 87
SOUTH | 79 | 79 | 89 | 83 | 91 | 72 | 67 | 67 | 76 | 91 | 81
South Army | 80 | 75 | 89 | 78 | 95 | 68 | 68 | 66 | 74 | 90 | 81
South Navy | 80 | 81 | 90 | 92 | 99 | 73 | 78 | 73 | 78 | 89 | 76
South Air Force | 75 | 70 | 87 | 80 | 87 | 68 | 56 | 64 | 78 | 92 | 84
South Other | 79 | 87 | 89 | 84 | 89 | 77 | 67 | 68 | 76 | 93 | 81
WEST | 81 | 80 | 89 | 82 | 91 | 73 | 66 | 74 | 74 | 91 | 85
West Army | 79 | 75 | 88 | 80 | 88 | 73 | 63 | 72 | 80 | 93 | 84
West Navy | 82 | 79 | 93 | 80 | 93 | 76 | 65 | 77 | 69 | 91 | 84
West Air Force | 78 | 78 | 85 | 79 | 91 | 65 | 55 | 62 | 76 | 91 | 84
West Other | 82 | 87 | 89 | 86 | 91 | 76 | 76 | 79 | 73 | 90 | 86
OVERSEAS | 68 | 74 | 91 | 72 | 73 | 61 | 53 | 60 | 64 | 92 | 80
Overseas Europe | 70 | 76 | 89 | 70 | 76 | 59 | 50 | 56 | 58 | 93 | 79
Overseas Pacific | 65 | 67 | 94 | 73 | 64 | 64 | 54 | 68 | 73 | 93 | 89
Overseas Latin America | 69 | 89 | 90 | 78 | 66 | 70 | 69 | 67 | 84 | 79 | 91
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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