Enrollees with Military PCM , South Navy Claims Processing Claims Handled Correctly
| 2011 | 2012 | 2013 | Trend
Benchmark | 88 | 88 | 88 | 0
US MHS | 87 | 87 | 87 | 0
NAVY | 88 | 86 | 83 | -5
SOUTH | 86 | 85 | 88 | 2
South Navy | 86 | 87 | 85 | -1
NBHC Mayport | 96 | 92 | 100 | 4
NH Beaufort | 86 | *** | *** | ***
NH Jacksonville | 86 | 94 | *** | ***
NH Pensacola | 82 | 87 | *** | ***
NHC Corpus Christi | 89 | 87 | *** | ***
Naval Health Clinic Charleston | *** | 70 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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