All Users , North Army Claims Processing Claims Handled in a Reasonable Time
| 2011 | 2012 | 2013 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 87 | 87 | 87 | 1
ARMY | 83 | 86 | 86 | 3
NORTH | 85 | 87 | 86 | 1
North Army | 81 | 90 | 86 | 5
Blanchfield ACH-Ft. Campbell | 90 | 85 | 90 | 0
Ireland ACH-Ft. Knox | 82 | 95 | 85 | 3
Kenner AHC-Ft. Lee | 79 | 92 | 92 | 14
Kimbrough Amb Car Cen-Ft Meade | 90 | 93 | 85 | -5
McDonald AHC-Ft. Eustis | 88 | 87 | 59 | -28
Womack AMC-Ft. Bragg | 81 | 89 | 89 | 8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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