Active Duty , North Navy 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 73 | 72 | 87 | 78 | 83 | 58 | 52 | 67 | 72 | 90 | 83
NAVY | 71 | 72 | 85 | 74 | 70 | 53 | 46 | 63 | 66 | 88 | 82
NORTH | 71 | 71 | 84 | 80 | 85 | 55 | 51 | 66 | 71 | 91 | 83
North Navy | 67 | 69 | 80 | 79 | 81 | 53 | 43 | 61 | 65 | 92 | 81
NBHC Little Creek | *** | *** | *** | *** | *** | 60 | 44 | *** | *** | 92 | 92
NBHC Navsta Sewells | 68 | 60 | 86 | 70 | *** | 51 | 41 | 60 | 72 | 94 | 72
NBHC Oceana | *** | *** | *** | *** | *** | 57 | 55 | *** | *** | 97 | 76
NH Camp Lejeune | 58 | *** | *** | *** | *** | 45 | 31 | *** | *** | 74 | 81
NHC Annapolis | *** | 74 | *** | *** | *** | 58 | 62 | *** | *** | 71 | 88
NHC Cherry Point | *** | *** | *** | *** | *** | *** | *** | *** | *** | *** | ***
NHC Patuxent River | 66 | 75 | 87 | *** | *** | 46 | 47 | 54 | 63 | 92 | 78
NHC Quantico | 60 | 69 | 86 | *** | *** | 56 | 42 | 64 | 69 | 93 | 90
NMC Portsmouth | *** | *** | *** | *** | *** | 58 | *** | *** | *** | 80 | ***
Naval Hlth Clinic New England | 74 | 84 | *** | *** | *** | 72 | 70 | *** | *** | 94 | 88
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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