All Users , North Army Customer Service Courteous Customer Service
| 2011 | 2012 | 2013 | Trend
Benchmark | 90 | 90 | 90 | 0
US MHS | 87 | 89 | 89 | 1
ARMY | 85 | 88 | 86 | 2
NORTH | 88 | 88 | 88 | 0
North Army | 88 | 91 | 83 | -4
Blanchfield ACH-Ft. Campbell | 83 | 79 | 88 | 4
Ireland ACH-Ft. Knox | 80 | 91 | 97 | 17
Kenner AHC-Ft. Lee | 94 | 89 | *** | ***
Kimbrough Amb Car Cen-Ft Meade | 88 | 91 | 83 | -5
McDonald AHC-Ft. Eustis | 77 | 90 | *** | ***
Womack AMC-Ft. Bragg | 87 | 86 | 82 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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