Active Duty , North Navy Claims Processing Claims Handled Correctly
| 2011 | 2012 | 2013 | Trend
Benchmark | 88 | 88 | 88 | 0
US MHS | 86 | 83 | 85 | -1
NAVY | 87 | 81 | 72 | -15
NORTH | 84 | 85 | 87 | 3
North Navy | 86 | 83 | 82 | -5
NBHC Little Creek | *** | *** | *** | ***
NBHC Navsta Sewells | 73 | 90 | *** | ***
NBHC Oceana | *** | *** | *** | ***
NH Camp Lejeune | *** | *** | *** | ***
NHC Annapolis | *** | *** | *** | ***
NHC Cherry Point | *** | *** | *** | ***
NHC Patuxent River | *** | *** | *** | ***
NHC Quantico | *** | *** | *** | ***
NMC Portsmouth | *** | *** | *** | ***
Naval Hlth Clinic New England | 89 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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