Active Duty , Overseas Pacific 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 73 | 72 | 87 | 78 | 83 | 58 | 52 | 67 | 72 | 90 | 83
OVERSEAS | 68 | 72 | 86 | 79 | 73 | 58 | 51 | 65 | 68 | 90 | 84
Overseas Pacific | 65 | 76 | 86 | 82 | 77 | 58 | 48 | 67 | 67 | 89 | 84
18th Med Grp-Kadena AB | 72 | 62 | 85 | *** | *** | 61 | 46 | 69 | 80 | 88 | 85
374th Med Grp-Yokota AB | *** | *** | *** | *** | *** | 55 | 45 | *** | *** | 91 | 88
51st Med Grp-Osan AB | *** | 70 | 91 | *** | *** | 62 | 62 | 70 | *** | 89 | 84
NH Guam-Agana | *** | *** | *** | *** | *** | 65 | 71 | *** | *** | 92 | ***
NH Okinawa | *** | 80 | *** | *** | *** | 59 | 47 | *** | *** | 87 | 89
NH Yokosuka | *** | 76 | *** | *** | *** | 54 | 44 | *** | *** | 78 | 89
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users