Enrollees with Military PCM , West Air Force Customer Service
| 2011 | 2012 | 2013 | Trend
Benchmark | 82 | 82 | 82 | 0
US MHS | 78 | 78 | 79 | 1
AIR FORCE | 78 | 78 | 80 | 1
WEST | 78 | 78 | 79 | 1
West Air Force | 78 | 79 | 81 | 3
10th Med Group-USAF Academy CO | 78 | 79 | *** | ***
21st Med Grp-Peterson | 79 | 78 | *** | ***
30th Med Grp-Vandenberg | 80 | 85 | 85 | 5
341st Med Grp-Malmstrom | 84 | 64 | 86 | 2
355th Med Grp-Davis Monthan | 82 | 83 | 92 | 10
366th Med Grp-Mountain Home | 87 | 94 | *** | ***
377th Med Grp-Kirtland | 76 | 72 | 81 | 5
3rd Med Grp-Elmendorf | 69 | 74 | *** | ***
509th Med Grp-Whiteman | 80 | 79 | *** | ***
55th Med Grp-Offutt | 75 | 83 | 71 | -4
56th Med Grp-Luke | 81 | 79 | *** | ***
5th Med Grp-Minot | 82 | *** | *** | ***
60th Med Grp-Travis | 71 | 81 | *** | ***
61st Med Group-Los Angeles | 77 | 78 | 77 | 1
75th Med Grp-Hill | 83 | 82 | 84 | 2
90th Med Grp-F.E. Warren | 73 | 81 | 69 | -4
92nd Med Grp-Fairchild | 81 | 75 | *** | ***
95th Med Grp-Edwards | 73 | 83 | 80 | 7
99th Med Grp-O'Callaghan Hosp | 76 | 84 | *** | ***
West Region-Air force | 84 | 75 | 79 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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