Prime Enrollees , North Army 2013 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 82 | 87 | 57 | 72 | 80 | 79 | 92 | 78
US MHS | 77 | 76 | 90 | 80 | 88 | 66 | 62 | 73 | 75 | 90 | 82
ARMY | 74 | 72 | 89 | 78 | 86 | 66 | 60 | 70 | 75 | 90 | 82
NORTH | 74 | 75 | 90 | 80 | 85 | 63 | 60 | 73 | 73 | 90 | 82
North Army | 74 | 70 | 87 | 76 | 87 | 63 | 55 | 68 | 78 | 91 | 85
Blanchfield ACH-Ft. Campbell | 80 | 65 | 86 | *** | *** | 57 | 51 | 67 | 78 | 91 | 84
Ireland ACH-Ft. Knox | 73 | 81 | 96 | *** | 89 | 63 | 60 | 80 | 68 | 95 | 82
Kenner AHC-Ft. Lee | 78 | 71 | 87 | *** | *** | 62 | 51 | 69 | 73 | 89 | 81
Kimbrough Amb Car Cen-Ft Meade | 71 | 76 | 91 | 79 | 88 | 69 | 60 | 70 | 84 | 86 | 89
McDonald AHC-Ft. Eustis | 67 | 63 | 88 | *** | 72 | 59 | 58 | 72 | 69 | 88 | 79
Womack AMC-Ft. Bragg | 74 | 71 | 83 | 79 | 90 | 66 | 56 | 60 | 83 | 91 | 89
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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