Enrollees with Military PCM , North Other Customer Service 2013
| Getting Information | Courteous Customer Service
Benchmark | 74 | 90
US MHS | 71 | 86
OTHER | 76 | 89
NORTH | 72 | 86
North Other | 77 | 86
North Region-Other | *** | ***
Out of Catchment North Region | 78 | 88
Source: 2013 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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