All Users , South Air Force Customer Service Getting Information
| 2011 | 2012 | 2013 | Trend
Benchmark | 74 | 74 | 74 | 0
US MHS | 73 | 73 | 73 | 0
AIR FORCE | 71 | 70 | 73 | 2
SOUTH | 71 | 73 | 72 | 1
South Air Force | 70 | 68 | 73 | 3
14th Med Grp-Columbus | 76 | 70 | *** | ***
17th Med Grp-Goodfellow | 76 | 70 | *** | ***
19th Medical Group-Little Rock | 74 | 62 | *** | ***
1st Spec Ops Med Grp-Hurlburt | 77 | 53 | *** | ***
20th Med Grp-Shaw | 76 | 70 | *** | ***
2nd Med Grp-Barksdale | 60 | 65 | 74 | 14
325th Med Grp-Tyndall | 78 | 75 | *** | ***
359th Med Grp-Randolph | 70 | 77 | *** | ***
42nd Medical Group-Maxwell | 59 | 71 | 70 | 10
45th Med Grp-Patrick | 75 | 83 | 66 | -9
59th Med Wing-Lackland | 61 | 42 | *** | ***
6th Med Grp-MacDill | 77 | 74 | 68 | -9
72nd Med Grp-Tinker | 74 | 73 | *** | ***
78th Med Grp-Robins | 72 | 71 | 82 | 10
7th Med Grp-Dyess | 74 | 78 | 66 | -8
81st Med Grp-Keesler | 66 | 69 | *** | ***
82nd Med Grp-Sheppard | 65 | 74 | 63 | -2
96th Med Grp-Eglin | 71 | 56 | *** | ***
South Region-Air force | 80 | *** | 83 | 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2011 through 2013 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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