Prime Enrollees , West Other Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 82 | 82 | 85 | 3
US MHS | 80 | 80 | 79 | -1
OTHER | 82 | 82 | 80 | -1
WEST | 81 | 81 | 76 | -4
West Other | 84 | 85 | 73 | -11
Out of Catchment West Region | 86 | 85 | 75 | -10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users