Enrollees with Military PCM , North Air Force 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 76 | 74 | 89 | 77 | 85 | 65 | 58 | 71 | 75 | 89 | 83
AIR FORCE | 79 | 74 | 89 | 75 | 85 | 66 | 60 | 70 | 76 | 89 | 85
NORTH | 75 | 74 | 89 | 78 | 87 | 64 | 58 | 71 | 74 | 90 | 83
North Air Force | 78 | 73 | 89 | 77 | 84 | 70 | 61 | 68 | 73 | 90 | 86
375th Med Grp-Scott | 83 | 80 | 91 | 88 | 94 | 72 | 72 | 70 | 80 | 89 | 92
633rd Med Grp Langley-Eustis | 74 | 65 | 85 | *** | *** | 68 | 55 | 60 | 68 | 92 | 84
66th Med Grp-Hanscom | 84 | 80 | 93 | 75 | 90 | 68 | 63 | 64 | 84 | 87 | 77
779th Med Grp-Andrews | 79 | 78 | 91 | *** | *** | 61 | 60 | 71 | 82 | 90 | 77
87th Med Grp-McGuire | 76 | 63 | 86 | *** | *** | 70 | 57 | 83 | 74 | 91 | 91
88th Med Grp-Wright-Patterson | 84 | 79 | 93 | *** | *** | 74 | 72 | 77 | 72 | 89 | 89
North Region-Air force | 75 | 71 | 84 | *** | *** | 71 | 53 | 56 | 61 | 93 | 84
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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