Enrollees with Military PCM , West Navy How Well Doctors Communicate Shows Respect
| 2012 | 2013 | 2014 | Trend
Benchmark | 95 | 95 | 95 | 1
US MHS | 91 | 91 | 90 | 0
NAVY | 91 | 91 | 91 | 0
WEST | 91 | 90 | 92 | 1
West Navy | 91 | 93 | 93 | 2
NBHC NAS North Island | 96 | 87 | 87 | -10
NBHC NTC San Diego | 95 | 91 | 99 | 4
NBHC Port Hueneme | 96 | 96 | 96 | -1
NH Bremerton | 98 | 94 | 91 | -7
NH Camp Pendleton | 77 | 100 | 98 | 21
NH LeMoore | 82 | 94 | 89 | 7
NH Oak Harbor | 95 | 96 | 94 | -1
NHC Hawaii | 92 | 83 | 89 | -3
NMC San Diego | 97 | 93 | 91 | -6
TRICARE Outpatient-Chula Vista | 88 | 95 | 87 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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