Enrollees with Military PCM , Overseas Europe 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 76 | 74 | 89 | 77 | 85 | 65 | 58 | 71 | 75 | 89 | 83
OVERSEAS | 73 | 74 | 90 | 74 | 77 | 60 | 54 | 68 | 66 | 90 | 83
Overseas Europe | 76 | 74 | 89 | 76 | 74 | 62 | 56 | 68 | 70 | 92 | 83
48th Med Grp-Lakenheath | 70 | 74 | 90 | *** | *** | 57 | 53 | 64 | 80 | 92 | 84
52nd Med Group-Spangdahlem | 83 | 71 | 87 | 61 | 90 | 63 | 53 | 67 | 68 | 90 | 80
86th Medical Group-Ramstein | 76 | 75 | 90 | *** | *** | 68 | 54 | 61 | 73 | 93 | 84
Bavaria Meddac | 83 | 72 | 88 | *** | *** | 59 | 44 | 66 | 79 | 90 | 77
Europe-Air force | 83 | 87 | 91 | *** | *** | 70 | 76 | 80 | *** | 94 | 88
Europe-Navy | 74 | 78 | 86 | *** | *** | 71 | 59 | 59 | *** | 93 | 90
Landstuhl Regional Medcen | 73 | 70 | 91 | *** | *** | 55 | 57 | 71 | 59 | 90 | 83
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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