All Users , North Joint Service 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 80 | 80 | 92 | 80 | 88 | 66 | 66 | 76 | 78 | 89 | 82
JOINT SERVICE | 76 | 81 | 95 | 72 | 87 | 61 | 68 | 78 | 78 | 88 | 87
NORTH | 81 | 81 | 92 | 81 | 89 | 66 | 67 | 77 | 78 | 89 | 82
North Joint Service | 76 | 81 | 95 | 72 | 87 | 61 | 68 | 78 | 78 | 88 | 87
Ft Belvoir Community Hosp-FBCH | 80 | 81 | 95 | 70 | 85 | 62 | 71 | 82 | 80 | 86 | 85
Walter Reed Natl Mil Med Cntr | 71 | 81 | 94 | 76 | 90 | 60 | 62 | 70 | 76 | 93 | 89
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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