Prime Enrollees , West Navy Customer Service 2014
| Getting Information | Courteous Customer Service
Benchmark | 78 | 93
US MHS | 71 | 88
NAVY | 68 | 88
WEST | 66 | 86
West Navy | 61 | 87
NBHC NAS North Island | 69 | 91
NBHC NTC San Diego | *** | ***
NBHC Port Hueneme | 72 | 90
NH Bremerton | *** | ***
NH Camp Pendleton | 55 | 84
NH LeMoore | *** | ***
NH Oak Harbor | 80 | 86
NHC Hawaii | *** | ***
NMC San Diego | 46 | 84
TRICARE Outpatient-Chula Vista | 54 | 94
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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