All Users , Overseas Pacific 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 80 | 80 | 92 | 80 | 88 | 66 | 66 | 76 | 78 | 89 | 82
OVERSEAS | 74 | 76 | 92 | 76 | 76 | 59 | 56 | 70 | 67 | 88 | 83
Overseas Pacific | 70 | 75 | 92 | 74 | 84 | 56 | 55 | 65 | 61 | 85 | 83
18th Med Grp-Kadena AB | 67 | 80 | 85 | *** | *** | 56 | 50 | 52 | 64 | 88 | 76
51st Med Grp-Osan AB | 84 | 80 | 97 | *** | *** | 54 | 64 | 68 | 76 | 90 | 82
Brian Allgood ACH-Seoul | 63 | 72 | 92 | *** | *** | 39 | 48 | 43 | 35 | 83 | 82
NH Okinawa | 70 | 79 | *** | *** | *** | 59 | 57 | 88 | 52 | 79 | 78
NH Yokosuka | 73 | 76 | 92 | *** | *** | 63 | 56 | 71 | 77 | 87 | 80
Pacific-Air force | 64 | 74 | 95 | *** | *** | 60 | 52 | 68 | 80 | 86 | 86
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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