Prime Enrollees , West Navy How Well Doctors Communicate 2014
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 94 | 95 | 95 | 91
US MHS | 90 | 93 | 92 | 87
NAVY | 90 | 93 | 91 | 87
WEST | 90 | 93 | 93 | 89
West Navy | 90 | 92 | 93 | 87
NBHC NAS North Island | 89 | 92 | 87 | 86
NBHC NTC San Diego | 82 | 93 | 99 | 95
NBHC Port Hueneme | 93 | 93 | 96 | 94
NH Bremerton | 91 | 92 | 93 | 87
NH Camp Pendleton | 91 | 95 | 99 | 96
NH LeMoore | 91 | 93 | 90 | 82
NH Oak Harbor | 94 | 97 | 94 | 90
NHC Hawaii | 81 | 90 | 89 | 84
NMC San Diego | 91 | 92 | 94 | 87
TRICARE Outpatient-Chula Vista | 89 | 91 | 88 | 84
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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