Prime Enrollees , South Air Force 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 79 | 78 | 90 | 79 | 87 | 67 | 63 | 74 | 77 | 90 | 82
AIR FORCE | 79 | 75 | 90 | 76 | 86 | 66 | 61 | 71 | 77 | 89 | 84
SOUTH | 81 | 79 | 90 | 82 | 88 | 70 | 66 | 74 | 77 | 91 | 81
South Air Force | 82 | 75 | 89 | 77 | 90 | 67 | 63 | 71 | 79 | 88 | 83
14th Med Grp-Columbus | 83 | 79 | 91 | 81 | 88 | 72 | 64 | 67 | 75 | 92 | 88
17th Med Grp-Goodfellow | 86 | 78 | 91 | 89 | 88 | 65 | 61 | 72 | 69 | 90 | 87
19th Medical Group-Little Rock | 88 | 77 | 91 | 84 | 95 | 71 | 70 | 69 | 88 | 89 | 89
1st Spec Ops Med Grp-Hurlburt | 77 | 78 | 89 | *** | *** | 65 | 53 | 68 | 81 | 90 | 79
20th Med Grp-Shaw | 84 | 75 | 88 | *** | 94 | 61 | 57 | 75 | 76 | 87 | 80
2nd Med Grp-Barksdale | 84 | 75 | 85 | *** | 93 | 65 | 58 | 78 | 87 | 93 | 90
325th Med Grp-Tyndall | 76 | 64 | 80 | 88 | 92 | 59 | 48 | 59 | 70 | 86 | 90
359th Med Grp-Randolph | 80 | 77 | 87 | *** | *** | 79 | 77 | 79 | 77 | 93 | 86
42nd Medical Group-Maxwell | 73 | 73 | 89 | 79 | 81 | 58 | 64 | 71 | 79 | 92 | 93
45th Med Grp-Patrick | 85 | 78 | 86 | 87 | 93 | 81 | 67 | 72 | 76 | 91 | 87
6th Med Grp-MacDill | 87 | 68 | 88 | 68 | 94 | 69 | 65 | 69 | 88 | 87 | 79
72nd Med Grp-Tinker | 71 | 67 | 93 | 83 | 88 | 60 | 62 | 69 | 74 | 95 | 86
78th Med Grp-Robins | 85 | 90 | 95 | 81 | 91 | 72 | 65 | 74 | 73 | 95 | 80
7th Med Grp-Dyess | 69 | 74 | 81 | 77 | 82 | 63 | 59 | 60 | 75 | 90 | 85
82nd Med Grp-Sheppard | 85 | 76 | 84 | 61 | 75 | 59 | 55 | 64 | 75 | 88 | 83
96th Med Grp-Eglin | 84 | 79 | 88 | *** | 95 | 71 | 69 | 68 | 82 | 83 | 93
South Region-Air force | 88 | 71 | 89 | *** | 92 | 74 | 65 | 80 | 76 | 88 | 81
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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