All Users , West Other Customer Service Getting Information
| 2012 | 2013 | 2014 | Trend
Benchmark | 74 | 74 | 78 | 4
US MHS | 73 | 73 | 72 | -1
OTHER | 75 | 77 | 74 | -1
WEST | 73 | 74 | 67 | -6
West Other | 76 | 80 | 64 | -12
Out of Catchment West Region | 77 | 78 | 66 | -10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users