Prime Enrollees , West Navy Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 82 | 82 | 85 | 3
US MHS | 80 | 80 | 79 | -1
NAVY | 77 | 78 | 78 | 1
WEST | 81 | 81 | 76 | -4
West Navy | 77 | 72 | 74 | -2
NBHC NAS North Island | 84 | *** | 80 | -4
NBHC NTC San Diego | 74 | *** | *** | ***
NBHC Port Hueneme | 77 | 74 | 81 | 4
NH Bremerton | 74 | *** | *** | ***
NH Camp Pendleton | 80 | 83 | 69 | -10
NH LeMoore | 97 | *** | *** | ***
NH Oak Harbor | 85 | *** | 83 | -2
NHC Hawaii | 92 | *** | *** | ***
NMC San Diego | 79 | 69 | 65 | -14
TRICARE Outpatient-Chula Vista | 85 | *** | 74 | -11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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