Prime Enrollees , West Navy 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 79 | 78 | 90 | 79 | 87 | 67 | 63 | 74 | 77 | 90 | 82
NAVY | 74 | 76 | 90 | 78 | 85 | 63 | 57 | 71 | 73 | 89 | 84
WEST | 77 | 75 | 91 | 76 | 85 | 66 | 62 | 74 | 78 | 89 | 82
West Navy | 74 | 72 | 91 | 74 | 83 | 59 | 55 | 71 | 74 | 90 | 85
NBHC NAS North Island | 83 | 81 | 89 | 80 | 92 | 68 | 62 | 69 | 83 | 89 | 91
NBHC NTC San Diego | 75 | 76 | 92 | *** | *** | 68 | 74 | 76 | 73 | 92 | 83
NBHC Port Hueneme | 69 | 69 | 94 | 81 | 73 | 54 | 52 | 86 | 73 | 94 | 86
NH Bremerton | 82 | 65 | 91 | *** | *** | 61 | 65 | 78 | 86 | 93 | 74
NH Camp Pendleton | 79 | 81 | 95 | 69 | 91 | 68 | 63 | 70 | 75 | 91 | 84
NH LeMoore | 74 | 82 | 89 | *** | 72 | 63 | 55 | 70 | 83 | 92 | 83
NH Oak Harbor | 73 | 72 | 94 | 83 | *** | 56 | 52 | 78 | 63 | 88 | 89
NHC Hawaii | 77 | 81 | 86 | *** | *** | 61 | 63 | 62 | 73 | 90 | 83
NMC San Diego | 65 | 62 | 91 | 65 | *** | 53 | 53 | 66 | 64 | 89 | 82
TRICARE Outpatient-Chula Vista | 74 | 73 | 88 | 74 | *** | 75 | 69 | 73 | 74 | 86 | 93
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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