Prime Enrollees , North Army Customer Service Courteous Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 90 | 90 | 93 | 3
US MHS | 88 | 88 | 88 | 0
ARMY | 87 | 86 | 89 | 2
NORTH | 87 | 87 | 88 | 1
North Army | 89 | 83 | 87 | -2
Blanchfield ACH-Ft. Campbell | 79 | *** | *** | ***
Guthrie AHC-Ft. Drum | 87 | *** | *** | ***
Ireland ACH-Ft. Knox | 88 | *** | *** | ***
Kenner AHC-Ft. Lee | 89 | *** | 78 | -11
Kimbrough Amb Car Cen-Ft Meade | 90 | 82 | 83 | -7
McDonald AHC-Ft. Eustis | 91 | *** | *** | ***
Womack AMC-Ft. Bragg | 89 | 83 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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