Prime Enrollees , West Navy Claims Processing Claims Handled in a Reasonable Time
| 2012 | 2013 | 2014 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 87 | 87 | 87 | 0
NAVY | 83 | 81 | 85 | 2
WEST | 88 | 88 | 84 | -4
West Navy | 87 | 81 | 85 | -2
NBHC NAS North Island | 86 | *** | 89 | 4
NBHC NTC San Diego | 86 | *** | *** | ***
NBHC Port Hueneme | 88 | 80 | 68 | -20
NH Bremerton | 84 | 76 | *** | ***
NH Camp Pendleton | 91 | 96 | 90 | -1
NH LeMoore | 85 | *** | 72 | -13
NH Oak Harbor | 87 | *** | *** | ***
NHC Hawaii | 93 | *** | *** | ***
NMC San Diego | 84 | 74 | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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