All Users , West Army Customer Service Courteous Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 90 | 90 | 93 | 3
US MHS | 89 | 89 | 88 | 0
ARMY | 88 | 86 | 89 | 1
WEST | 88 | 88 | 87 | -2
West Army | 86 | 88 | 90 | 4
Bassett ACH-Ft. Wainwright | *** | *** | *** | ***
Evans ACH-Ft. Carson | 87 | 94 | 88 | 1
Irwin ACH-Ft. Riley | 72 | *** | 86 | 15
L. Wood ACH-Ft. Leonard Wood | *** | *** | 90 | ***
Madigan AMC-Ft. Lewis | 81 | 80 | 92 | 11
Munson AHC-Ft. Leavenworth | 93 | 84 | 81 | -12
R W Bliss AHC-Ft. Huachuca | 91 | *** | 84 | -8
Tripler AMC-Ft. Shafter | 83 | *** | 84 | 1
Weed ACH-Ft. Irwin | *** | *** | 83 | ***
William Beaumont AMC-Ft. Bliss | 90 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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