Active Duty , West Other Claims Processing Claims Handled Correctly
| 2012 | 2013 | 2014 | Trend
Benchmark | 88 | 88 | 89 | 0
US MHS | 83 | 85 | 84 | 0
OTHER | 87 | 86 | 83 | -3
WEST | 85 | 81 | 84 | 0
West Other | 82 | 84 | 84 | 2
Out of Catchment West Region | 81 | 84 | 83 | 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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