Enrollees with Military PCM , South Other Customer Service Courteous Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 90 | 90 | 93 | 3
US MHS | 87 | 86 | 86 | 0
OTHER | 91 | 89 | 85 | -6
SOUTH | 88 | 87 | 86 | -1
South Other | 94 | 88 | 89 | -5
Out of Catchment South Region | 93 | 89 | 88 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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