Enrollees with Military PCM , South Army Claims Processing Claims Handled in a Reasonable Time
| 2012 | 2013 | 2014 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 86 | 85 | 85 | -1
ARMY | 85 | 84 | 86 | 0
SOUTH | 85 | 84 | 86 | 1
South Army | 81 | 87 | 87 | 6
Bayne-Jones ACH-Ft. Polk | *** | *** | 73 | ***
Brooke AMC-Ft. Sam Houston | *** | *** | *** | ***
Darnall ACH-Ft. Hood | *** | *** | *** | ***
Eisenhower AMC-Ft. Gordon | 92 | *** | *** | ***
Fox AHC-Redstone Arsenal | 85 | 79 | 76 | -10
Lyster AHC-Ft. Rucker | 73 | 89 | 96 | 22
Martin ACH-Ft. Benning | *** | *** | *** | ***
Moncrief ACH-Ft. Jackson | 83 | *** | *** | ***
Reynolds ACH-Ft. Sill | *** | *** | *** | ***
Winn ACH-Ft. Stewart | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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