Prime Enrollees , West Navy Customer Service Getting Information
| 2012 | 2013 | 2014 | Trend
Benchmark | 74 | 74 | 78 | 4
US MHS | 72 | 73 | 71 | -2
NAVY | 68 | 69 | 68 | 0
WEST | 73 | 74 | 66 | -7
West Navy | 66 | 62 | 61 | -5
NBHC NAS North Island | 81 | *** | 69 | -12
NBHC NTC San Diego | 62 | *** | *** | ***
NBHC Port Hueneme | 68 | 62 | 72 | 5
NH Bremerton | 66 | *** | *** | ***
NH Camp Pendleton | 61 | 71 | 55 | -6
NH LeMoore | 92 | *** | *** | ***
NH Oak Harbor | 76 | *** | 80 | 4
NHC Hawaii | 85 | *** | *** | ***
NMC San Diego | 76 | 61 | 46 | -30
TRICARE Outpatient-Chula Vista | 74 | *** | 54 | -20
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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