Enrollees with Military PCM , North Joint Service Customer Service 2014
| Getting Information | Courteous Customer Service
Benchmark | 78 | 93
US MHS | 68 | 86
JOINT SERVICE | 57 | 78
NORTH | 70 | 86
North Joint Service | 57 | 78
Ft Belvoir Community Hosp-FBCH | 70 | 79
Walter Reed Natl Mil Med Cntr | 38 | 77
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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