Active Duty , Overseas Europe 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 73 | 72 | 87 | 77 | 83 | 58 | 53 | 66 | 72 | 88 | 84
OVERSEAS | 70 | 73 | 89 | 75 | 74 | 56 | 51 | 63 | 60 | 86 | 83
Overseas Europe | 75 | 73 | 88 | 76 | 69 | 57 | 50 | 63 | 64 | 91 | 84
48th Med Grp-Lakenheath | 69 | 71 | 91 | *** | *** | 48 | 51 | 68 | 84 | 92 | 83
52nd Med Group-Spangdahlem | 82 | 72 | 90 | *** | *** | 62 | 52 | 65 | 75 | 85 | 83
86th Medical Group-Ramstein | 80 | 71 | 83 | *** | *** | 64 | 48 | 51 | 78 | 95 | 88
Bavaria Meddac | 79 | 65 | 87 | *** | *** | 54 | 39 | 64 | 75 | 78 | 81
Europe-Air force | *** | *** | 87 | *** | *** | 68 | 71 | 72 | *** | 95 | 88
Europe-Navy | 79 | 79 | 81 | *** | *** | 58 | 46 | 47 | *** | 90 | 85
Landstuhl Regional Medcen | 68 | 72 | 91 | *** | *** | 52 | 52 | 66 | 45 | 96 | 83
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users