All Users , South Navy 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 80 | 80 | 92 | 80 | 88 | 66 | 66 | 76 | 78 | 89 | 82
NAVY | 77 | 77 | 92 | 79 | 87 | 63 | 59 | 74 | 74 | 89 | 83
SOUTH | 82 | 80 | 91 | 82 | 88 | 70 | 68 | 76 | 78 | 91 | 81
South Navy | 79 | 84 | 89 | 80 | 85 | 68 | 62 | 72 | 70 | 91 | 86
NBHC Mayport | 85 | 76 | 93 | *** | *** | 71 | 52 | 79 | 76 | 92 | 88
NH Jacksonville | 81 | 84 | 85 | 74 | 83 | 66 | 61 | 71 | 78 | 90 | 81
NH Pensacola | 74 | 86 | 93 | 82 | 82 | 72 | 68 | 82 | 61 | 95 | 85
NHC Corpus Christi | 73 | 80 | 88 | 91 | 87 | 70 | 63 | 68 | 71 | 94 | 88
Naval Health Clinic Charleston | 89 | 84 | 86 | *** | *** | 72 | 63 | 61 | 84 | 87 | 90
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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