Enrollees with Military PCM , West Navy Claims Processing Claims Handled in a Reasonable Time
| 2012 | 2013 | 2014 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 86 | 85 | 85 | -1
NAVY | 83 | 80 | 85 | 2
WEST | 87 | 87 | 83 | -4
West Navy | 85 | 81 | 84 | -1
NBHC NAS North Island | 85 | *** | 88 | 3
NBHC NTC San Diego | 86 | *** | *** | ***
NBHC Port Hueneme | 88 | 79 | 69 | -19
NH Bremerton | 80 | *** | *** | ***
NH Camp Pendleton | *** | *** | *** | ***
NH LeMoore | 89 | *** | 67 | -23
NH Oak Harbor | 83 | *** | *** | ***
NHC Hawaii | 92 | *** | *** | ***
NMC San Diego | *** | *** | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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