All Users , North Air Force Customer Service Courteous Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 90 | 90 | 93 | 3
US MHS | 89 | 89 | 88 | 0
AIR FORCE | 86 | 88 | 85 | -2
NORTH | 88 | 88 | 88 | 0
North Air Force | 89 | 89 | 85 | -3
375th Med Grp-Scott | 83 | 90 | 94 | 12
633rd Med Grp Langley-Eustis | 91 | 97 | 92 | 0
66th Med Grp-Hanscom | 84 | 80 | 79 | -5
779th Med Grp-Andrews | 87 | 75 | 81 | -6
87th Med Grp-McGuire | 79 | *** | *** | ***
88th Med Grp-Wright-Patterson | 85 | 81 | 85 | 0
North Region-Air force | 94 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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