Active Duty , South Air Force 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 73 | 72 | 87 | 77 | 83 | 58 | 53 | 66 | 72 | 88 | 84
AIR FORCE | 77 | 71 | 89 | 78 | 85 | 61 | 55 | 67 | 74 | 89 | 86
SOUTH | 73 | 72 | 87 | 75 | 80 | 62 | 56 | 67 | 70 | 87 | 82
South Air Force | 79 | 69 | 88 | 75 | 86 | 62 | 58 | 69 | 72 | 88 | 85
14th Med Grp-Columbus | 79 | 80 | 95 | *** | 83 | 71 | 64 | 67 | 78 | 94 | 89
17th Med Grp-Goodfellow | *** | *** | *** | *** | *** | 64 | 60 | *** | *** | 82 | 83
19th Medical Group-Little Rock | *** | 67 | 88 | *** | *** | 71 | 73 | 71 | *** | 79 | 93
1st Spec Ops Med Grp-Hurlburt | 72 | 65 | 84 | *** | *** | 56 | 48 | 57 | *** | 88 | 82
20th Med Grp-Shaw | 79 | 68 | 87 | *** | *** | 54 | 44 | 74 | 73 | 79 | 86
2nd Med Grp-Barksdale | 80 | 65 | 85 | *** | *** | 64 | 51 | 75 | 74 | 94 | 91
325th Med Grp-Tyndall | *** | *** | *** | *** | *** | 41 | 29 | *** | *** | 90 | 94
359th Med Grp-Randolph | 74 | 74 | *** | *** | *** | 75 | 67 | 64 | *** | 91 | 93
42nd Medical Group-Maxwell | 75 | 71 | *** | *** | *** | 52 | 69 | 73 | 79 | 81 | 97
45th Med Grp-Patrick | *** | *** | *** | *** | *** | 74 | 67 | 78 | *** | 86 | 90
6th Med Grp-MacDill | *** | 63 | *** | *** | *** | 58 | 52 | *** | *** | 88 | 82
72nd Med Grp-Tinker | 64 | 66 | 94 | *** | *** | 55 | 58 | 62 | 68 | 94 | 85
78th Med Grp-Robins | 92 | 92 | *** | *** | *** | 67 | 60 | 81 | *** | 90 | 80
7th Med Grp-Dyess | 67 | 66 | 80 | *** | *** | 52 | 53 | 53 | 71 | 79 | 82
82nd Med Grp-Sheppard | 85 | 76 | 91 | *** | *** | 50 | 53 | 78 | 65 | 92 | 94
96th Med Grp-Eglin | *** | *** | *** | *** | *** | 69 | *** | *** | *** | 80 | ***
South Region-Air force | 81 | 57 | 90 | *** | *** | 67 | 57 | 81 | 63 | 90 | 85
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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