Enrollees with Military PCM , South Air Force 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 76 | 74 | 89 | 77 | 85 | 65 | 58 | 71 | 75 | 89 | 83
AIR FORCE | 79 | 74 | 89 | 75 | 85 | 66 | 60 | 70 | 76 | 89 | 85
SOUTH | 76 | 74 | 88 | 76 | 86 | 67 | 60 | 71 | 74 | 89 | 81
South Air Force | 81 | 74 | 88 | 77 | 88 | 67 | 62 | 70 | 77 | 88 | 84
14th Med Grp-Columbus | 83 | 78 | 90 | 80 | 87 | 72 | 63 | 65 | 74 | 92 | 88
17th Med Grp-Goodfellow | 85 | 77 | 91 | 88 | 87 | 65 | 60 | 71 | 70 | 90 | 87
19th Medical Group-Little Rock | 87 | 77 | 91 | 84 | 94 | 70 | 69 | 68 | 87 | 90 | 90
1st Spec Ops Med Grp-Hurlburt | 76 | 77 | 89 | *** | *** | 65 | 52 | 67 | 81 | 90 | 80
20th Med Grp-Shaw | 83 | 75 | 87 | *** | 94 | 61 | 56 | 74 | 76 | 87 | 82
2nd Med Grp-Barksdale | 84 | 75 | 85 | *** | 92 | 65 | 57 | 77 | 86 | 93 | 90
325th Med Grp-Tyndall | 75 | 63 | 80 | 88 | 91 | 58 | 47 | 58 | 69 | 86 | 91
359th Med Grp-Randolph | 79 | 76 | 86 | *** | *** | 78 | 76 | 78 | 76 | 93 | 87
42nd Medical Group-Maxwell | 72 | 71 | 88 | 77 | 76 | 57 | 62 | 71 | 78 | 92 | 94
45th Med Grp-Patrick | 84 | 75 | 85 | 86 | 92 | 80 | 65 | 71 | 74 | 91 | 87
6th Med Grp-MacDill | 86 | 69 | 87 | 71 | 93 | 68 | 62 | 69 | 86 | 85 | 80
72nd Med Grp-Tinker | 71 | 66 | 92 | 82 | 87 | 59 | 61 | 68 | 73 | 95 | 86
78th Med Grp-Robins | 84 | 89 | 95 | 81 | 90 | 71 | 63 | 74 | 72 | 95 | 79
7th Med Grp-Dyess | 67 | 74 | 81 | 75 | 81 | 62 | 59 | 59 | 75 | 89 | 84
82nd Med Grp-Sheppard | 85 | 76 | 84 | 62 | 73 | 58 | 54 | 64 | 75 | 88 | 84
96th Med Grp-Eglin | 83 | 76 | 87 | *** | 94 | 68 | 67 | 69 | 78 | 82 | 95
South Region-Air force | 87 | 70 | 89 | *** | 91 | 73 | 64 | 79 | 75 | 88 | 82
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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