Active Duty , West Navy Customer Service Getting Information
| 2012 | 2013 | 2014 | Trend
Benchmark | 74 | 74 | 78 | 4
US MHS | 66 | 71 | 67 | 1
NAVY | 63 | 65 | 68 | 5
WEST | 66 | 70 | 72 | 6
West Navy | 58 | 54 | 66 | 8
NBHC NAS North Island | *** | *** | *** | ***
NBHC NTC San Diego | *** | *** | *** | ***
NBHC Port Hueneme | *** | *** | *** | ***
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | *** | *** | *** | ***
NH LeMoore | *** | *** | *** | ***
NH Oak Harbor | *** | *** | *** | ***
NHC Hawaii | *** | *** | *** | ***
NMC San Diego | *** | *** | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users