Enrollees with Military PCM , North Navy Claims Processing Claims Handled Correctly
| 2012 | 2013 | 2014 | Trend
Benchmark | 88 | 88 | 89 | 0
US MHS | 87 | 87 | 85 | -1
NAVY | 86 | 83 | 83 | -3
NORTH | 85 | 86 | 87 | 2
North Navy | 82 | 85 | 87 | 5
NBHC Little Creek | 94 | *** | *** | ***
NBHC Navsta Sewells | 89 | 84 | 82 | -7
NBHC Oceana | *** | *** | *** | ***
NH Camp Lejeune | 97 | 73 | *** | ***
NHC Annapolis | 72 | *** | *** | ***
NHC Cherry Point | 80 | 83 | 94 | 14
NHC Patuxent River | 83 | 79 | 85 | 2
NHC Quantico | 77 | 77 | 76 | -2
NMC Portsmouth | *** | *** | *** | ***
Naval Hlth Clinic New England | 84 | 99 | 90 | 6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users