All Users , North Navy 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 80 | 80 | 92 | 80 | 88 | 66 | 66 | 76 | 78 | 89 | 82
NAVY | 77 | 77 | 92 | 79 | 87 | 63 | 59 | 74 | 74 | 89 | 83
NORTH | 81 | 81 | 92 | 81 | 89 | 66 | 67 | 77 | 78 | 89 | 82
North Navy | 77 | 78 | 93 | 82 | 90 | 63 | 62 | 76 | 75 | 88 | 80
NBHC Little Creek | 75 | 83 | 90 | *** | *** | 65 | 61 | 68 | 74 | 92 | 78
NBHC Navsta Sewells | 71 | 71 | 88 | 80 | 85 | 49 | 45 | 66 | 69 | 94 | 85
NBHC Oceana | 76 | 67 | 87 | *** | *** | 59 | 65 | 63 | 75 | 94 | 87
NH Camp Lejeune | 70 | 75 | 88 | *** | 87 | 61 | 52 | 71 | 61 | 88 | 75
NHC Annapolis | 80 | 82 | 92 | 92 | 95 | 59 | 58 | 86 | 67 | 81 | 89
NHC Cherry Point | 79 | 76 | 94 | *** | 87 | 71 | 55 | 70 | 62 | 86 | 89
NHC Patuxent River | 78 | 82 | 100 | 84 | 88 | 68 | 72 | 89 | 76 | 87 | 88
NHC Quantico | 68 | 75 | 91 | 63 | 77 | 64 | 63 | 72 | 87 | 84 | 86
NMC Portsmouth | 86 | 86 | 96 | 86 | 94 | 65 | 69 | 80 | 82 | 88 | 76
Naval Hlth Clinic New England | 77 | 70 | 95 | 89 | 92 | 72 | 64 | 80 | 74 | 90 | 90
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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