All Users , South Army Claims Processing Claims Handled Correctly
| 2012 | 2013 | 2014 | Trend
Benchmark | 88 | 88 | 89 | 0
US MHS | 89 | 89 | 88 | -1
ARMY | 88 | 89 | 88 | 0
SOUTH | 89 | 91 | 88 | 0
South Army | 81 | 93 | 87 | 6
Bayne-Jones ACH-Ft. Polk | *** | *** | 53 | ***
Brooke AMC-Ft. Sam Houston | 94 | 92 | 80 | -14
Darnall ACH-Ft. Hood | 71 | 91 | 94 | 23
Eisenhower AMC-Ft. Gordon | 85 | *** | *** | ***
Fox AHC-Redstone Arsenal | 90 | 84 | 67 | -24
Lyster AHC-Ft. Rucker | 85 | 91 | 97 | 12
Martin ACH-Ft. Benning | 91 | *** | 99 | 9
Moncrief ACH-Ft. Jackson | 89 | 89 | 81 | -8
Reynolds ACH-Ft. Sill | 82 | *** | *** | ***
Winn ACH-Ft. Stewart | 83 | *** | 89 | 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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