All Users , South Army Claims Processing 2014
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 86 | 89
US MHS | 87 | 88
ARMY | 87 | 88
SOUTH | 88 | 88
South Army | 87 | 87
Bayne-Jones ACH-Ft. Polk | 55 | 53
Brooke AMC-Ft. Sam Houston | 81 | 80
Darnall ACH-Ft. Hood | 93 | 94
Eisenhower AMC-Ft. Gordon | *** | ***
Fox AHC-Redstone Arsenal | 76 | 67
Lyster AHC-Ft. Rucker | 96 | 97
Martin ACH-Ft. Benning | 99 | 99
Moncrief ACH-Ft. Jackson | 82 | 81
Reynolds ACH-Ft. Sill | *** | ***
Winn ACH-Ft. Stewart | 89 | 89
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users