All Users , North Navy Claims Processing Claims Handled Correctly
| 2012 | 2013 | 2014 | Trend
Benchmark | 88 | 88 | 89 | 0
US MHS | 89 | 89 | 88 | -1
NAVY | 87 | 86 | 88 | 0
NORTH | 88 | 88 | 90 | 2
North Navy | 86 | 87 | 92 | 6
NBHC Little Creek | 95 | *** | *** | ***
NBHC Navsta Sewells | 90 | 85 | 84 | -6
NBHC Oceana | *** | *** | *** | ***
NH Camp Lejeune | 99 | 75 | 91 | -8
NHC Annapolis | 72 | *** | 94 | 22
NHC Cherry Point | 79 | 83 | 96 | 17
NHC Patuxent River | 84 | 80 | 87 | 3
NHC Quantico | 78 | 77 | 78 | 0
NMC Portsmouth | 84 | 95 | 93 | 8
Naval Hlth Clinic New England | 85 | 97 | 91 | 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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