All Users , South Army Customer Service Courteous Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 90 | 90 | 93 | 3
US MHS | 89 | 89 | 88 | 0
ARMY | 88 | 86 | 89 | 1
SOUTH | 89 | 89 | 89 | 0
South Army | 89 | 86 | 90 | 0
Bayne-Jones ACH-Ft. Polk | 95 | *** | *** | ***
Brooke AMC-Ft. Sam Houston | 89 | 81 | 95 | 7
Darnall ACH-Ft. Hood | 88 | *** | 96 | 8
Eisenhower AMC-Ft. Gordon | 90 | *** | *** | ***
Fox AHC-Redstone Arsenal | 90 | 94 | 81 | -10
Lyster AHC-Ft. Rucker | 76 | 99 | 84 | 8
Martin ACH-Ft. Benning | 88 | *** | *** | ***
Moncrief ACH-Ft. Jackson | 97 | 90 | 79 | -19
Reynolds ACH-Ft. Sill | *** | *** | *** | ***
Winn ACH-Ft. Stewart | 96 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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