Enrollees with Military PCM , West Navy Customer Service Getting Information
| 2012 | 2013 | 2014 | Trend
Benchmark | 74 | 74 | 78 | 4
US MHS | 70 | 71 | 68 | -2
NAVY | 68 | 69 | 68 | 0
WEST | 71 | 71 | 68 | -3
West Navy | 65 | 62 | 60 | -5
NBHC NAS North Island | 80 | *** | 68 | -12
NBHC NTC San Diego | 62 | *** | *** | ***
NBHC Port Hueneme | 69 | 62 | 73 | 4
NH Bremerton | 61 | *** | *** | ***
NH Camp Pendleton | 50 | *** | *** | ***
NH LeMoore | 90 | *** | *** | ***
NH Oak Harbor | 74 | *** | *** | ***
NHC Hawaii | 85 | *** | *** | ***
NMC San Diego | 74 | *** | *** | ***
TRICARE Outpatient-Chula Vista | 73 | *** | 53 | -19
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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