All Users , South Navy Customer Service Courteous Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 90 | 90 | 93 | 3
US MHS | 89 | 89 | 88 | 0
NAVY | 87 | 87 | 88 | 1
SOUTH | 89 | 89 | 89 | 0
South Navy | 87 | 90 | 85 | -2
NBHC Mayport | 94 | *** | *** | ***
NH Jacksonville | 88 | 98 | 80 | -7
NH Pensacola | 92 | 82 | 87 | -5
NHC Corpus Christi | 80 | *** | 94 | 14
Naval Health Clinic Charleston | 72 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users