Active Duty , West Navy Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 82 | 82 | 85 | 3
US MHS | 76 | 78 | 77 | 1
NAVY | 73 | 74 | 76 | 4
WEST | 75 | 78 | 81 | 6
West Navy | 70 | 66 | 78 | 8
NBHC NAS North Island | *** | *** | *** | ***
NBHC NTC San Diego | *** | *** | *** | ***
NBHC Port Hueneme | *** | *** | *** | ***
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | *** | *** | *** | ***
NH LeMoore | *** | *** | *** | ***
NH Oak Harbor | *** | *** | *** | ***
NHC Hawaii | *** | *** | *** | ***
NMC San Diego | *** | *** | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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