All Users , West Other Claims Processing
| 2012 | 2013 | 2014 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 88 | 88 | 88 | -1
OTHER | 89 | 89 | 87 | -2
WEST | 90 | 88 | 85 | -5
West Other | 91 | 89 | 85 | -6
Out of Catchment West Region | 91 | 90 | 85 | -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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