Enrollees with Military PCM , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2012 | 2013 | 2014 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 86 | 85 | 85 | -1
NAVY | 83 | 80 | 85 | 2
SOUTH | 85 | 84 | 86 | 1
South Navy | 84 | 82 | 79 | -5
NBHC Mayport | 92 | 90 | *** | ***
NH Jacksonville | 86 | *** | *** | ***
NH Pensacola | 87 | *** | *** | ***
NHC Corpus Christi | 78 | *** | 82 | 3
Naval Health Clinic Charleston | 80 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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