Enrollees with Military PCM , Overseas Europe How Well Doctors Communicate 2014
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 94 | 95 | 95 | 91
US MHS | 88 | 92 | 90 | 86
OVERSEAS | 90 | 94 | 91 | 85
Overseas Europe | 88 | 94 | 90 | 85
48th Med Grp-Lakenheath | 85 | 95 | 88 | 93
52nd Med Group-Spangdahlem | 83 | 94 | 88 | 83
86th Medical Group-Ramstein | 90 | 93 | 89 | 89
Bavaria Meddac | 86 | 96 | 91 | 79
Europe-Air force | 88 | 97 | 92 | 88
Europe-Navy | 85 | 88 | 85 | 87
Landstuhl Regional Medcen | 92 | 93 | 92 | 84
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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