All Users , West Navy Claims Processing
| 2012 | 2013 | 2014 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 88 | 88 | 88 | -1
NAVY | 86 | 85 | 87 | 1
WEST | 90 | 88 | 85 | -5
West Navy | 89 | 82 | 85 | -4
NBHC NAS North Island | 86 | *** | 93 | 7
NBHC NTC San Diego | 90 | *** | *** | ***
NBHC Port Hueneme | 89 | 83 | 75 | -14
NH Bremerton | 90 | 80 | *** | ***
NH Camp Pendleton | 93 | 99 | 91 | -2
NH LeMoore | 90 | 85 | 76 | -14
NH Oak Harbor | 89 | *** | 72 | -16
NHC Hawaii | 97 | *** | *** | ***
NMC San Diego | 87 | 73 | 88 | 1
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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