All Users , West Navy Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 82 | 82 | 85 | 3
US MHS | 81 | 81 | 80 | -1
NAVY | 78 | 78 | 79 | 1
WEST | 81 | 81 | 77 | -4
West Navy | 76 | 71 | 75 | -1
NBHC NAS North Island | 85 | *** | 80 | -5
NBHC NTC San Diego | 74 | *** | 61 | -13
NBHC Port Hueneme | 78 | 74 | 84 | 6
NH Bremerton | 74 | 69 | *** | ***
NH Camp Pendleton | 81 | 84 | 72 | -9
NH LeMoore | 98 | *** | 88 | -10
NH Oak Harbor | 79 | *** | 84 | 5
NHC Hawaii | 90 | *** | *** | ***
NMC San Diego | 76 | 69 | 65 | -10
TRICARE Outpatient-Chula Vista | 85 | *** | 74 | -11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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