Active Duty , North Other Customer Service Courteous Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 90 | 90 | 93 | 3
US MHS | 85 | 85 | 86 | 1
OTHER | 91 | 91 | 86 | -6
NORTH | 86 | 87 | 83 | -3
North Other | 91 | 91 | 81 | -9
Out of Catchment North Region | 93 | 93 | 87 | -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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