Enrollees with Military PCM , South Army Customer Service 2014
| Getting Information | Courteous Customer Service
Benchmark | 78 | 93
US MHS | 68 | 86
ARMY | 71 | 88
SOUTH | 67 | 86
South Army | 60 | 89
Bayne-Jones ACH-Ft. Polk | *** | ***
Brooke AMC-Ft. Sam Houston | *** | ***
Darnall ACH-Ft. Hood | *** | ***
Eisenhower AMC-Ft. Gordon | *** | ***
Fox AHC-Redstone Arsenal | 61 | 80
Lyster AHC-Ft. Rucker | 76 | 83
Martin ACH-Ft. Benning | *** | ***
Moncrief ACH-Ft. Jackson | *** | ***
Reynolds ACH-Ft. Sill | *** | ***
Winn ACH-Ft. Stewart | *** | ***
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users