Prime Enrollees , West Navy Claims Processing Claims Handled Correctly
| 2012 | 2013 | 2014 | Trend
Benchmark | 88 | 88 | 89 | 0
US MHS | 88 | 88 | 88 | -1
NAVY | 86 | 83 | 85 | -1
WEST | 91 | 89 | 85 | -6
West Navy | 89 | 82 | 81 | -9
NBHC NAS North Island | 86 | *** | 95 | 10
NBHC NTC San Diego | 95 | *** | *** | ***
NBHC Port Hueneme | 88 | 85 | 79 | -9
NH Bremerton | 91 | *** | *** | ***
NH Camp Pendleton | 94 | 100 | 93 | -1
NH LeMoore | 94 | *** | 73 | -21
NH Oak Harbor | 96 | *** | *** | ***
NHC Hawaii | 100 | *** | *** | ***
NMC San Diego | 86 | 72 | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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