Enrollees with Military PCM , West Navy How Well Doctors Communicate Listens Carefully
| 2012 | 2013 | 2014 | Trend
Benchmark | 93 | 93 | 94 | 1
US MHS | 89 | 88 | 88 | 0
NAVY | 89 | 89 | 89 | 0
WEST | 88 | 88 | 88 | 0
West Navy | 88 | 90 | 90 | 2
NBHC NAS North Island | 84 | 83 | 88 | 4
NBHC NTC San Diego | 93 | 89 | 82 | -11
NBHC Port Hueneme | 94 | 91 | 93 | -2
NH Bremerton | 89 | 92 | 88 | -1
NH Camp Pendleton | 81 | 95 | 85 | 4
NH LeMoore | 81 | 93 | 90 | 8
NH Oak Harbor | 93 | 97 | 94 | 1
NHC Hawaii | 87 | 78 | 81 | -5
NMC San Diego | 92 | 90 | 99 | 6
TRICARE Outpatient-Chula Vista | 85 | 85 | 88 | 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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