Prime Enrollees , North Navy 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 79 | 78 | 90 | 79 | 87 | 67 | 63 | 74 | 77 | 90 | 82
NAVY | 74 | 76 | 90 | 78 | 85 | 63 | 57 | 71 | 73 | 89 | 84
NORTH | 78 | 79 | 91 | 80 | 89 | 65 | 63 | 74 | 77 | 89 | 83
North Navy | 74 | 76 | 91 | 82 | 89 | 63 | 58 | 70 | 73 | 89 | 82
NBHC Little Creek | 75 | 83 | 91 | *** | *** | 66 | 62 | 68 | 75 | 92 | 80
NBHC Navsta Sewells | 71 | 70 | 88 | 84 | 84 | 51 | 45 | 65 | 69 | 95 | 84
NBHC Oceana | 78 | 68 | 87 | *** | *** | 61 | 65 | 61 | 80 | 93 | 86
NH Camp Lejeune | 68 | 74 | 87 | *** | *** | 62 | 50 | 69 | 57 | 90 | 75
NHC Annapolis | 80 | 83 | 93 | 90 | *** | 65 | 66 | 81 | 82 | 78 | 96
NHC Cherry Point | 77 | 78 | 93 | *** | 87 | 72 | 57 | 74 | 63 | 87 | 88
NHC Patuxent River | 78 | 82 | 100 | 83 | 87 | 67 | 71 | 89 | 76 | 87 | 89
NHC Quantico | 68 | 75 | 92 | 63 | 76 | 64 | 63 | 71 | 87 | 84 | 87
NMC Portsmouth | 83 | 84 | 94 | *** | 93 | 63 | 63 | 72 | 81 | 88 | 81
Naval Hlth Clinic New England | 75 | 66 | 94 | 87 | 92 | 67 | 58 | 75 | 73 | 88 | 91
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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