Enrollees with Military PCM , West Navy Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 82 | 82 | 85 | 3
US MHS | 78 | 79 | 77 | -1
NAVY | 77 | 77 | 77 | 0
WEST | 78 | 79 | 77 | -1
West Navy | 76 | 72 | 73 | -3
NBHC NAS North Island | 84 | *** | 79 | -5
NBHC NTC San Diego | 73 | *** | *** | ***
NBHC Port Hueneme | 78 | 74 | 82 | 4
NH Bremerton | 71 | *** | *** | ***
NH Camp Pendleton | 75 | *** | *** | ***
NH LeMoore | 96 | *** | *** | ***
NH Oak Harbor | 83 | *** | *** | ***
NHC Hawaii | 92 | *** | *** | ***
NMC San Diego | 75 | *** | *** | ***
TRICARE Outpatient-Chula Vista | 83 | *** | 73 | -10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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