Enrollees with Military PCM , South Army 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 76 | 74 | 89 | 77 | 85 | 65 | 58 | 71 | 75 | 89 | 83
ARMY | 75 | 71 | 88 | 80 | 86 | 65 | 56 | 71 | 73 | 89 | 81
SOUTH | 76 | 74 | 88 | 76 | 86 | 67 | 60 | 71 | 74 | 89 | 81
South Army | 72 | 69 | 87 | 75 | 86 | 67 | 58 | 71 | 71 | 89 | 77
Bayne-Jones ACH-Ft. Polk | 77 | 81 | 88 | *** | 71 | 69 | 60 | 78 | 70 | 89 | 73
Brooke AMC-Ft. Sam Houston | 69 | 72 | 83 | *** | *** | 65 | 54 | 77 | 63 | 91 | 68
Darnall ACH-Ft. Hood | 66 | 66 | 81 | *** | *** | 67 | 52 | 65 | 68 | 87 | 75
Eisenhower AMC-Ft. Gordon | 70 | 67 | 86 | *** | *** | 65 | 65 | 71 | 73 | 94 | 89
Fox AHC-Redstone Arsenal | 78 | 76 | 92 | 70 | 71 | 73 | 63 | 69 | 78 | 94 | 86
Lyster AHC-Ft. Rucker | 82 | 83 | 92 | 80 | 96 | 75 | 68 | 77 | 80 | 95 | 82
Martin ACH-Ft. Benning | 78 | 74 | 91 | *** | *** | 67 | 61 | 75 | 83 | 85 | 74
Moncrief ACH-Ft. Jackson | 74 | 61 | 87 | *** | *** | 72 | 57 | 73 | 78 | 89 | 91
Reynolds ACH-Ft. Sill | 82 | 68 | 93 | *** | *** | 76 | 68 | 76 | 80 | 91 | 79
Winn ACH-Ft. Stewart | 61 | 63 | 91 | *** | *** | 63 | 50 | 65 | 60 | 90 | 77
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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