All Users , West Other 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 80 | 80 | 92 | 80 | 88 | 66 | 66 | 76 | 78 | 89 | 82
OTHER | 84 | 86 | 93 | 82 | 87 | 69 | 75 | 79 | 81 | 91 | 81
WEST | 79 | 77 | 92 | 77 | 85 | 64 | 64 | 75 | 77 | 88 | 83
West Other | 81 | 84 | 93 | 75 | 85 | 67 | 74 | 78 | 78 | 90 | 83
Out of Catchment West Region | 80 | 84 | 92 | 77 | 85 | 65 | 72 | 78 | 77 | 89 | 82
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users