Enrollees with Military PCM , South Navy 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 76 | 74 | 89 | 77 | 85 | 65 | 58 | 71 | 75 | 89 | 83
NAVY | 74 | 75 | 90 | 77 | 84 | 63 | 57 | 70 | 72 | 90 | 84
SOUTH | 76 | 74 | 88 | 76 | 86 | 67 | 60 | 71 | 74 | 89 | 81
South Navy | 75 | 82 | 87 | 79 | 79 | 68 | 59 | 69 | 68 | 90 | 86
NBHC Mayport | 84 | 74 | 92 | *** | *** | 71 | 51 | 78 | 76 | 92 | 88
NH Jacksonville | 74 | 83 | 83 | *** | *** | 62 | 48 | 66 | 74 | 90 | 85
NH Pensacola | 69 | 84 | 92 | 81 | *** | 73 | 70 | 80 | 57 | 94 | 87
NHC Corpus Christi | 73 | 79 | 87 | 91 | 86 | 70 | 60 | 65 | 69 | 94 | 90
Naval Health Clinic Charleston | 87 | 82 | 85 | *** | *** | 70 | 58 | 60 | 82 | 86 | 91
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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