Enrollees with Military PCM , South Navy Customer Service Courteous Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 90 | 90 | 93 | 3
US MHS | 87 | 86 | 86 | 0
NAVY | 86 | 86 | 87 | 1
SOUTH | 88 | 87 | 86 | -1
South Navy | 88 | 87 | 84 | -5
NBHC Mayport | 95 | *** | *** | ***
NH Jacksonville | 98 | *** | *** | ***
NH Pensacola | 91 | *** | 85 | -6
NHC Corpus Christi | 81 | *** | 94 | 13
Naval Health Clinic Charleston | 73 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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