Active Duty Dependents , All Regions 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Trends |  |  |  |  |  |  |  |  |  |  |
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 78 | 78 | 90 | 78 | 85 | 71 | 65 | 75 | 75 | 91 | 82
ARMY | 76 | 72 | 89 | 82 | 90 | 71 | 59 | 75 | 72 | 90 | 83
NAVY | 74 | 78 | 91 | 78 | 84 | 70 | 63 | 74 | 75 | 90 | 77
AIR FORCE | 77 | 74 | 88 | 74 | 83 | 67 | 59 | 70 | 76 | 89 | 81
OTHER | 83 | 86 | 92 | 77 | 81 | 72 | 74 | 77 | 77 | 93 | 82
JOINT SERVICE | 78 | 86 | 94 | 71 | 90 | 71 | 72 | 79 | 84 | 92 | 79
NORTH | 76 | 79 | 92 | 79 | 84 | 69 | 65 | 78 | 76 | 92 | 81
North Army | 74 | 71 | 89 | 83 | 93 | 69 | 57 | 77 | 72 | 93 | 87
North Navy | 70 | 78 | 93 | 79 | 86 | 68 | 62 | 78 | 72 | 89 | 74
North Air Force | 74 | 70 | 90 | 80 | 79 | 67 | 61 | 71 | 74 | 91 | 82
North Other | 81 | 88 | 94 | 80 | 79 | 69 | 73 | 79 | 79 | 92 | 83
North Joint Service | 78 | 86 | 94 | 71 | 90 | 71 | 72 | 79 | 84 | 92 | 79
SOUTH | 79 | 79 | 88 | 82 | 89 | 75 | 67 | 73 | 80 | 91 | 82
South Army | 72 | 72 | 89 | 80 | 95 | 75 | 63 | 74 | 75 | 89 | 85
South Navy | 74 | 81 | 87 | 85 | 88 | 72 | 57 | 72 | 73 | 94 | 73
South Air Force | 81 | 78 | 85 | 81 | 89 | 72 | 61 | 69 | 80 | 90 | 78
South Other | 84 | 86 | 88 | 82 | 85 | 78 | 77 | 74 | 85 | 92 | 85
WEST | 80 | 77 | 91 | 74 | 82 | 69 | 64 | 73 | 72 | 90 | 81
West Army | 80 | 71 | 89 | 84 | 86 | 71 | 61 | 74 | 71 | 89 | 79
West Navy | 80 | 78 | 89 | 74 | 79 | 72 | 66 | 71 | 79 | 90 | 85
West Air Force | 76 | 74 | 90 | 66 | 81 | 65 | 58 | 73 | 75 | 87 | 82
West Other | 83 | 85 | 93 | 70 | 81 | 68 | 71 | 75 | 65 | 93 | 77
OVERSEAS | 77 | 77 | 91 | 75 | 79 | 66 | 58 | 72 | 72 | 92 | 79
Overseas Europe | 79 | 78 | 92 | 78 | 77 | 70 | 60 | 75 | 76 | 93 | 80
Overseas Pacific | 73 | 75 | 90 | 61 | *** | 58 | 54 | 64 | 64 | 91 | 84
Overseas Latin America | 74 | 81 | 96 | 84 | *** | 80 | 64 | 90 | 75 | 86 | 81
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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