All Users , West Army Claims Processing Claims Handled Correctly
| 2012 | 2013 | 2014 | Trend
Benchmark | 88 | 88 | 89 | 0
US MHS | 89 | 89 | 88 | -1
ARMY | 88 | 89 | 88 | 0
WEST | 92 | 90 | 86 | -5
West Army | 91 | 86 | 86 | -5
Bassett ACH-Ft. Wainwright | *** | *** | *** | ***
Evans ACH-Ft. Carson | 97 | 93 | 76 | -21
Irwin ACH-Ft. Riley | 93 | *** | *** | ***
L. Wood ACH-Ft. Leonard Wood | 94 | 81 | 82 | -12
Madigan AMC-Ft. Lewis | 82 | 72 | 90 | 8
Munson AHC-Ft. Leavenworth | 87 | 94 | 83 | -4
R W Bliss AHC-Ft. Huachuca | 87 | *** | 90 | 4
Tripler AMC-Ft. Shafter | 95 | 89 | 99 | 3
Weed ACH-Ft. Irwin | *** | *** | *** | ***
William Beaumont AMC-Ft. Bliss | 93 | 81 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users