Prime Enrollees , South Army Customer Service Courteous Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 90 | 90 | 93 | 3
US MHS | 88 | 88 | 88 | 0
ARMY | 87 | 86 | 89 | 2
SOUTH | 89 | 88 | 89 | 0
South Army | 88 | 86 | 91 | 3
Bayne-Jones ACH-Ft. Polk | 95 | *** | *** | ***
Brooke AMC-Ft. Sam Houston | 87 | *** | *** | ***
Darnall ACH-Ft. Hood | 87 | *** | *** | ***
Eisenhower AMC-Ft. Gordon | 87 | *** | *** | ***
Fox AHC-Redstone Arsenal | 90 | 93 | 80 | -9
Lyster AHC-Ft. Rucker | 77 | 99 | 84 | 7
Martin ACH-Ft. Benning | 88 | *** | *** | ***
Moncrief ACH-Ft. Jackson | 98 | *** | *** | ***
Reynolds ACH-Ft. Sill | *** | *** | *** | ***
Winn ACH-Ft. Stewart | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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