Prime Enrollees , Overseas Europe 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 79 | 78 | 90 | 79 | 87 | 67 | 63 | 74 | 77 | 90 | 82
OVERSEAS | 74 | 75 | 91 | 75 | 79 | 61 | 55 | 69 | 67 | 89 | 83
Overseas Europe | 78 | 74 | 90 | 76 | 76 | 63 | 58 | 69 | 71 | 92 | 83
48th Med Grp-Lakenheath | 72 | 75 | 91 | *** | *** | 57 | 55 | 63 | 80 | 92 | 85
52nd Med Group-Spangdahlem | 84 | 71 | 87 | 61 | 91 | 63 | 53 | 68 | 68 | 91 | 79
86th Medical Group-Ramstein | 77 | 75 | 91 | *** | *** | 68 | 55 | 63 | 74 | 93 | 84
Bavaria Meddac | 84 | 72 | 89 | *** | *** | 60 | 45 | 67 | 78 | 90 | 78
Europe-Air force | 86 | 88 | 92 | *** | *** | 73 | 76 | 80 | *** | 94 | 90
Europe-Navy | 75 | 79 | 87 | *** | *** | 71 | 60 | 60 | 68 | 93 | 91
Landstuhl Regional Medcen | 74 | 70 | 91 | *** | 70 | 55 | 58 | 72 | 59 | 90 | 84
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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