All Users , North Air Force 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 80 | 80 | 92 | 80 | 88 | 66 | 66 | 76 | 78 | 89 | 82
AIR FORCE | 80 | 76 | 90 | 77 | 87 | 65 | 62 | 71 | 77 | 88 | 84
NORTH | 81 | 81 | 92 | 81 | 89 | 66 | 67 | 77 | 78 | 89 | 82
North Air Force | 80 | 75 | 89 | 78 | 86 | 69 | 64 | 70 | 75 | 90 | 86
375th Med Grp-Scott | 84 | 81 | 92 | 89 | 96 | 73 | 74 | 71 | 81 | 89 | 90
633rd Med Grp Langley-Eustis | 76 | 71 | 87 | 89 | 85 | 66 | 64 | 68 | 75 | 90 | 86
66th Med Grp-Hanscom | 85 | 81 | 94 | 76 | 92 | 68 | 64 | 65 | 84 | 87 | 78
779th Med Grp-Andrews | 80 | 79 | 92 | 62 | *** | 61 | 62 | 73 | 84 | 90 | 81
87th Med Grp-McGuire | 74 | 64 | 86 | *** | *** | 64 | 57 | 83 | 75 | 90 | 91
88th Med Grp-Wright-Patterson | 88 | 83 | 95 | 71 | 83 | 70 | 77 | 82 | 79 | 91 | 88
North Region-Air force | 77 | 71 | 84 | *** | *** | 70 | 57 | 59 | 62 | 93 | 82
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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