Active Duty , West Army 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 73 | 72 | 87 | 77 | 83 | 58 | 53 | 66 | 72 | 88 | 84
ARMY | 72 | 68 | 83 | 78 | 82 | 57 | 49 | 62 | 69 | 84 | 81
WEST | 74 | 70 | 88 | 81 | 84 | 57 | 51 | 67 | 75 | 90 | 84
West Army | 74 | 69 | 85 | 82 | 88 | 59 | 49 | 63 | 71 | 86 | 82
Bassett ACH-Ft. Wainwright | *** | 55 | *** | *** | *** | 40 | 31 | *** | *** | 85 | 79
Evans ACH-Ft. Carson | *** | *** | *** | *** | *** | *** | *** | *** | *** | 91 | ***
Irwin ACH-Ft. Riley | *** | *** | *** | *** | *** | 43 | *** | *** | *** | 75 | ***
L. Wood ACH-Ft. Leonard Wood | *** | *** | *** | *** | *** | 67 | 75 | *** | *** | 91 | ***
Madigan AMC-Ft. Lewis | *** | *** | *** | *** | *** | 60 | 44 | *** | *** | 67 | 84
Munson AHC-Ft. Leavenworth | 84 | 80 | 96 | *** | *** | 62 | 61 | 71 | 57 | 91 | 85
R W Bliss AHC-Ft. Huachuca | 60 | *** | *** | *** | *** | 60 | 48 | *** | *** | 87 | 76
Tripler AMC-Ft. Shafter | *** | 72 | *** | *** | *** | 59 | 44 | *** | *** | 96 | 82
Weed ACH-Ft. Irwin | 78 | 66 | *** | *** | *** | 62 | 44 | *** | 82 | 75 | 80
William Beaumont AMC-Ft. Bliss | *** | *** | *** | *** | *** | 66 | 62 | *** | *** | 84 | ***
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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