Enrollees with Military PCM , North Joint Service Customer Service Courteous Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 90 | 90 | 93 | 3
US MHS | 87 | 86 | 86 | 0
JOINT SERVICE | 82 | 87 | 78 | -3
NORTH | 86 | 86 | 86 | -1
North Joint Service | 82 | 87 | 78 | -3
Ft Belvoir Community Hosp-FBCH | 79 | 88 | 79 | 0
Walter Reed Natl Mil Med Cntr | 88 | 86 | 77 | -11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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