Enrollees with Military PCM , West Other Claims Processing Claims Handled in a Reasonable Time
| 2012 | 2013 | 2014 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 86 | 85 | 85 | -1
OTHER | 86 | 84 | 82 | -4
WEST | 87 | 87 | 83 | -4
West Other | 86 | 86 | 82 | -4
Out of Catchment West Region | 83 | 87 | 81 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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