Enrollees with Military PCM , West Navy Claims Processing Claims Handled Correctly
| 2012 | 2013 | 2014 | Trend
Benchmark | 88 | 88 | 89 | 0
US MHS | 87 | 87 | 85 | -1
NAVY | 86 | 83 | 83 | -3
WEST | 89 | 87 | 83 | -7
West Navy | 89 | 82 | 79 | -10
NBHC NAS North Island | 85 | *** | 94 | 9
NBHC NTC San Diego | 95 | *** | *** | ***
NBHC Port Hueneme | 88 | 84 | 78 | -9
NH Bremerton | 88 | *** | *** | ***
NH Camp Pendleton | *** | *** | *** | ***
NH LeMoore | 91 | *** | 67 | -24
NH Oak Harbor | 92 | *** | *** | ***
NHC Hawaii | 100 | *** | *** | ***
NMC San Diego | *** | *** | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users