Enrollees with Military PCM , North Navy How Well Doctors Communicate 2014
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 94 | 95 | 95 | 91
US MHS | 88 | 92 | 90 | 86
NAVY | 89 | 93 | 91 | 87
NORTH | 89 | 92 | 90 | 86
North Navy | 90 | 93 | 92 | 88
NBHC Little Creek | 89 | 93 | 95 | 85
NBHC Navsta Sewells | 86 | 92 | 89 | 83
NBHC Oceana | 89 | 90 | 88 | 79
NH Camp Lejeune | 75 | 85 | 81 | 72
NHC Annapolis | 96 | 97 | 94 | 84
NHC Cherry Point | 93 | 95 | 99 | 86
NHC Patuxent River | 100 | 99 | 100 | 98
NHC Quantico | 87 | 93 | 92 | 91
NMC Portsmouth | 95 | 95 | 96 | 94
Naval Hlth Clinic New England | 94 | 97 | 96 | 92
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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