Prime Enrollees , West Army 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 79 | 78 | 90 | 79 | 87 | 67 | 63 | 74 | 77 | 90 | 82
ARMY | 76 | 72 | 88 | 81 | 87 | 65 | 58 | 72 | 73 | 89 | 81
WEST | 77 | 75 | 91 | 76 | 85 | 66 | 62 | 74 | 78 | 89 | 82
West Army | 78 | 72 | 89 | 84 | 84 | 66 | 58 | 72 | 76 | 90 | 80
Bassett ACH-Ft. Wainwright | 68 | 59 | 86 | *** | *** | 51 | 37 | 74 | 62 | 90 | 82
Evans ACH-Ft. Carson | 71 | 75 | 91 | *** | 77 | 62 | 56 | 68 | 74 | 94 | 86
Irwin ACH-Ft. Riley | 71 | 72 | 85 | *** | *** | 65 | 52 | 66 | 84 | 84 | 88
L. Wood ACH-Ft. Leonard Wood | 74 | 81 | 93 | *** | *** | 72 | 72 | 81 | 66 | 93 | 86
Madigan AMC-Ft. Lewis | 83 | 76 | 87 | *** | *** | 67 | 58 | 75 | 83 | 88 | 82
Munson AHC-Ft. Leavenworth | 80 | 82 | 96 | 77 | 79 | 68 | 62 | 72 | 68 | 89 | 80
R W Bliss AHC-Ft. Huachuca | 74 | 71 | 87 | 76 | 93 | 72 | 64 | 75 | 74 | 92 | 81
Tripler AMC-Ft. Shafter | 81 | 72 | 90 | *** | *** | 64 | 52 | 68 | 67 | 92 | 82
Weed ACH-Ft. Irwin | 80 | 81 | 86 | 75 | *** | 68 | 48 | 58 | 81 | 87 | 80
William Beaumont AMC-Ft. Bliss | 84 | 68 | 91 | *** | *** | 72 | 68 | 70 | 74 | 87 | 68
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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