All Users , North Army Claims Processing Claims Handled in a Reasonable Time
| 2012 | 2013 | 2014 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 87 | 87 | 87 | 0
ARMY | 86 | 86 | 87 | 1
NORTH | 87 | 86 | 87 | 0
North Army | 90 | 86 | 92 | 2
Blanchfield ACH-Ft. Campbell | 85 | 90 | *** | ***
Guthrie AHC-Ft. Drum | 66 | *** | *** | ***
Ireland ACH-Ft. Knox | 95 | 85 | 87 | -7
Kenner AHC-Ft. Lee | 92 | 92 | 77 | -15
Kimbrough Amb Car Cen-Ft Meade | 93 | 85 | 91 | -2
McDonald AHC-Ft. Eustis | 87 | 59 | *** | ***
Womack AMC-Ft. Bragg | 89 | 89 | 96 | 8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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