All Users , North Army Customer Service Courteous Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 90 | 90 | 93 | 3
US MHS | 89 | 89 | 88 | 0
ARMY | 88 | 86 | 89 | 1
NORTH | 88 | 88 | 88 | 0
North Army | 91 | 83 | 88 | -3
Blanchfield ACH-Ft. Campbell | 79 | 88 | 93 | 14
Guthrie AHC-Ft. Drum | 89 | *** | *** | ***
Ireland ACH-Ft. Knox | 91 | 97 | 93 | 1
Kenner AHC-Ft. Lee | 89 | *** | 78 | -12
Kimbrough Amb Car Cen-Ft Meade | 91 | 83 | 83 | -8
McDonald AHC-Ft. Eustis | 90 | *** | *** | ***
Womack AMC-Ft. Bragg | 86 | 82 | 81 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users