All Users , Overseas Europe Claims Processing Claims Handled in a Reasonable Time
| 2012 | 2013 | 2014 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 87 | 87 | 87 | 0
OVERSEAS | 72 | 65 | 72 | 0
Overseas Europe | 75 | 61 | 69 | -6
48th Med Grp-Lakenheath | 63 | *** | *** | ***
52nd Med Group-Spangdahlem | 83 | *** | 91 | 8
86th Medical Group-Ramstein | 83 | *** | *** | ***
Bavaria Meddac | *** | *** | *** | ***
Europe-Air force | 90 | *** | *** | ***
Europe-Navy | *** | *** | *** | ***
Landstuhl Regional Medcen | 80 | 56 | 68 | -12
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users