All Users , West Navy Customer Service Getting Information
| 2012 | 2013 | 2014 | Trend
Benchmark | 74 | 74 | 78 | 4
US MHS | 73 | 73 | 72 | -1
NAVY | 68 | 68 | 70 | 1
WEST | 73 | 74 | 67 | -6
West Navy | 65 | 59 | 63 | -2
NBHC NAS North Island | 81 | *** | 69 | -12
NBHC NTC San Diego | 63 | *** | 49 | -14
NBHC Port Hueneme | 69 | 62 | 76 | 6
NH Bremerton | 64 | 56 | *** | ***
NH Camp Pendleton | 64 | 73 | 57 | -7
NH LeMoore | 94 | *** | 83 | -11
NH Oak Harbor | 67 | *** | 80 | 14
NHC Hawaii | 84 | *** | *** | ***
NMC San Diego | 72 | 61 | 48 | -24
TRICARE Outpatient-Chula Vista | 74 | *** | 54 | -19
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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