Enrollees with Military PCM , North Navy Claims Processing Claims Handled in a Reasonable Time
| 2012 | 2013 | 2014 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 86 | 85 | 85 | -1
NAVY | 83 | 80 | 85 | 2
NORTH | 85 | 82 | 87 | 2
North Navy | 80 | 81 | 88 | 8
NBHC Little Creek | 95 | *** | *** | ***
NBHC Navsta Sewells | 95 | 88 | 84 | -11
NBHC Oceana | *** | *** | *** | ***
NH Camp Lejeune | 87 | 76 | *** | ***
NHC Annapolis | 73 | *** | *** | ***
NHC Cherry Point | 73 | 81 | 79 | 5
NHC Patuxent River | 92 | 79 | 88 | -4
NHC Quantico | 79 | 69 | 74 | -5
NMC Portsmouth | *** | *** | *** | ***
Naval Hlth Clinic New England | 83 | 99 | 93 | 11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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