Enrollees with Military PCM , North Navy Customer Service 2014
| Getting Information | Courteous Customer Service
Benchmark | 78 | 93
US MHS | 68 | 86
NAVY | 68 | 87
NORTH | 70 | 86
North Navy | 73 | 91
NBHC Little Creek | *** | ***
NBHC Navsta Sewells | 75 | 91
NBHC Oceana | *** | ***
NH Camp Lejeune | *** | ***
NHC Annapolis | 86 | 93
NHC Cherry Point | *** | ***
NHC Patuxent River | 75 | 90
NHC Quantico | 57 | 69
NMC Portsmouth | *** | ***
Naval Hlth Clinic New England | 78 | 96
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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