All Users , South Army Claims Processing Claims Handled in a Reasonable Time
| 2012 | 2013 | 2014 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 87 | 87 | 87 | 0
ARMY | 86 | 86 | 87 | 1
SOUTH | 87 | 89 | 88 | 2
South Army | 81 | 91 | 87 | 6
Bayne-Jones ACH-Ft. Polk | *** | *** | 55 | ***
Brooke AMC-Ft. Sam Houston | 94 | 92 | 81 | -13
Darnall ACH-Ft. Hood | 77 | 87 | 93 | 16
Eisenhower AMC-Ft. Gordon | 85 | *** | *** | ***
Fox AHC-Redstone Arsenal | 86 | 81 | 76 | -10
Lyster AHC-Ft. Rucker | 75 | 90 | 96 | 21
Martin ACH-Ft. Benning | 87 | *** | 99 | 12
Moncrief ACH-Ft. Jackson | 91 | 90 | 82 | -9
Reynolds ACH-Ft. Sill | 77 | 90 | *** | ***
Winn ACH-Ft. Stewart | 79 | *** | 89 | 10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users