Prime Enrollees , South Navy Customer Service Courteous Customer Service
| 2012 | 2013 | 2014 | Trend
Benchmark | 90 | 90 | 93 | 3
US MHS | 88 | 88 | 88 | 0
NAVY | 86 | 86 | 88 | 1
SOUTH | 89 | 88 | 89 | 0
South Navy | 89 | 88 | 85 | -4
NBHC Mayport | 95 | *** | *** | ***
NH Jacksonville | 91 | 97 | 82 | -9
NH Pensacola | 92 | *** | 86 | -7
NHC Corpus Christi | 82 | *** | 94 | 12
Naval Health Clinic Charleston | 74 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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