Active Duty , South Navy 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 73 | 72 | 87 | 77 | 83 | 58 | 53 | 66 | 72 | 88 | 84
NAVY | 70 | 72 | 88 | 76 | 81 | 56 | 48 | 63 | 68 | 88 | 84
SOUTH | 73 | 72 | 87 | 75 | 80 | 62 | 56 | 67 | 70 | 87 | 82
South Navy | 74 | 80 | 88 | 73 | 66 | 63 | 56 | 63 | 63 | 86 | 89
NBHC Mayport | *** | 74 | *** | *** | *** | 59 | 46 | 86 | *** | 91 | 87
NH Jacksonville | 73 | 75 | *** | *** | *** | 56 | 37 | *** | *** | 80 | 89
NH Pensacola | *** | 85 | *** | *** | *** | 69 | 69 | *** | *** | 96 | 90
NHC Corpus Christi | 64 | 74 | 84 | *** | *** | 59 | 58 | 59 | *** | 99 | 91
Naval Health Clinic Charleston | *** | *** | *** | *** | *** | 76 | *** | *** | *** | 78 | ***
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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