Active Duty , North Navy 2014 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 86 | 85 | 94 | 85 | 87 | 58 | 73 | 81 | 80 | 92 | 78
US MHS | 73 | 72 | 87 | 77 | 83 | 58 | 53 | 66 | 72 | 88 | 84
NAVY | 70 | 72 | 88 | 76 | 81 | 56 | 48 | 63 | 68 | 88 | 84
NORTH | 73 | 74 | 87 | 74 | 84 | 57 | 54 | 65 | 72 | 87 | 84
North Navy | 69 | 71 | 87 | 79 | 85 | 56 | 48 | 61 | 67 | 87 | 83
NBHC Little Creek | 68 | 84 | *** | *** | *** | 52 | 46 | *** | 62 | 97 | 68
NBHC Navsta Sewells | 69 | 70 | 87 | 78 | 82 | 47 | 41 | 64 | 70 | 94 | 83
NBHC Oceana | *** | *** | *** | *** | *** | 49 | 52 | *** | *** | 95 | 86
NH Camp Lejeune | *** | *** | *** | *** | *** | 48 | *** | *** | *** | 82 | ***
NHC Annapolis | 79 | 76 | *** | *** | *** | 56 | 55 | *** | 67 | 80 | 87
NHC Cherry Point | *** | 71 | *** | *** | *** | 68 | 42 | *** | *** | 66 | 86
NHC Patuxent River | 74 | 77 | 98 | *** | *** | 66 | 62 | 87 | 76 | 85 | 94
NHC Quantico | 63 | 69 | 92 | *** | *** | 58 | 52 | 66 | 85 | 79 | 86
NMC Portsmouth | *** | *** | *** | *** | *** | 57 | 53 | *** | *** | 93 | 79
Naval Hlth Clinic New England | 66 | 61 | 95 | *** | *** | 68 | 62 | 80 | 62 | 86 | 86
Source: 2014 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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