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Prime Enrollees , All Regions Customer Service |
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| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 82 | 82 | 85 | 3 |
| US MHS | 80 | 80 | 79 | -1 |
| ARMY | 80 | 78 | 81 | 0 |
| NAVY | 77 | 78 | 78 | 1 |
| AIR FORCE | 79 | 81 | 76 | -3 |
| OTHER | 82 | 82 | 80 | -1 |
| JOINT SERVICE | 75 | 77 | 71 | -5 |
| NORTH | 79 | 80 | 80 | 1 |
| North Army | 85 | 76 | 82 | -2 |
| North Navy | 75 | 81 | 82 | 7 |
| North Air Force | 78 | 80 | 77 | -1 |
| North Other | 79 | 82 | 80 | 2 |
| North Joint Service | 75 | 77 | 71 | -5 |
| SOUTH | 81 | 79 | 82 | 1 |
| South Army | 78 | 76 | 77 | -1 |
| South Navy | 82 | 80 | 80 | -2 |
| South Air Force | 77 | 80 | 77 | 0 |
| South Other | 83 | 80 | 86 | 3 |
| WEST | 81 | 81 | 76 | -4 |
| West Army | 80 | 82 | 84 | 5 |
| West Navy | 77 | 72 | 74 | -2 |
| West Air Force | 80 | 82 | 74 | -6 |
| West Other | 84 | 85 | 73 | -11 |
| OVERSEAS | 78 | 77 | 75 | -3 |
| Overseas Europe | 78 | 72 | 76 | -1 |
| Overseas Pacific | 78 | 80 | 72 | -6 |
| Overseas Latin America | 82 | 92 | 80 | -2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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