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Prime Enrollees , All Regions
Claims Processing

  2012 2013 2014 Trend
Benchmark 87 87 87 0
US MHS 88 88 87 0
ARMY 86 86 87 1
NAVY 84 82 85 1
AIR FORCE 87 89 86 -1
OTHER 89 89 88 -1
JOINT SERVICE 85 78 90 6
NORTH 86 85 89 2
North Army 91 87 93 2
North Navy 81 83 89 8
North Air Force 86 86 85 -1
North Other 87 87 87 1
North Joint Service 85 78 90 6
SOUTH 87 89 88 1
South Army 81 90 87 7
South Navy 86 84 80 -5
South Air Force 87 87 90 2
South Other 90 89 89 0
WEST 89 89 85 -5
West Army 89 86 84 -4
West Navy 88 82 83 -5
West Air Force 89 92 84 -5
West Other 91 90 86 -5
OVERSEAS 77 74 79 2
Overseas Europe 83 72 76 -7
Overseas Pacific 65 75 87 22
Overseas Latin America 71 81 *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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