Prime Enrollees , Claims Processing , All Regions


Prime Enrollees , All Regions Claims Processing Claims Handled Correctly
	2012	2013	2014	Trend
Benchmark	88	88	89	0
US MHS	88	88	88	-1
ARMY	87	87	88	1
NAVY	86	83	85	-1
AIR FORCE	88	91	87	0
OTHER	90	89	88	-1
JOINT SERVICE	85	81	89	4
NORTH	86	86	90	3
North Army	91	89	94	3
North Navy	82	85	89	8
North Air Force	85	87	90	5
North Other	87	86	88	2
North Joint Service	85	81	89	4
SOUTH	88	90	88	0
South Army	80	92	87	7
South Navy	87	86	81	-6
South Air Force	88	89	90	2
South Other	91	90	89	-2
WEST	91	89	85	-6
West Army	89	84	85	-4
West Navy	89	82	81	-9
West Air Force	91	94	85	-6
West Other	92	92	87	-5
OVERSEAS	80	82	83	3
Overseas Europe	88	84	80	-8
Overseas Pacific	65	78	91	26
Overseas Latin America	74	83	*******	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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