 |
 |
|||
|
Prime Enrollees , North Air Force Customer Service Courteous Customer Service |
||||
| 2012 | 2013 | 2014 | Trend | |
| Benchmark | 90 | 90 | 93 | 3 |
| US MHS | 88 | 88 | 88 | 0 |
| AIR FORCE | 87 | 88 | 85 | -2 |
| NORTH | 87 | 87 | 88 | 1 |
| North Air Force | 86 | 89 | 86 | -1 |
| 375th Med Grp-Scott | 82 | 90 | 94 | 12 |
| 633rd Med Grp Langley-Eustis | 92 | 98 | 88 | -3 |
| 66th Med Grp-Hanscom | 84 | 80 | 79 | -5 |
| 779th Med Grp-Andrews | 87 | 75 | *** | *** |
| 87th Med Grp-McGuire | 77 | *** | *** | *** |
| 88th Med Grp-Wright-Patterson | 83 | *** | *** | *** |
| North Region-Air force | 94 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2012 through 2014
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||